ITSM Process Analyst Jobs in 20015

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Continuous Process Improvement (CPI) Analyst

General Dynamics Information Technology

On-site in Newington, Virginia, USA

Full-time

Continuous Process Improvement (CPI) Analyst As a Continual Process Improvement (CPI) Analyst you will map mission-critical procedures, ideas, and principles throughout the organization to enhance overall performance. Here, your work will produce the most efficient systems possible, implementing continuous process improvement techniques that streamline, optimize, and minimize waste, variation, and defects using Lean Six Sigma methodologies. At GDIT, people are our differentiator. As a CPI Anal

ITSM Incident Management Analyst - TS/SCI with Polygraph

General Dynamics Information Technology

On-site in Chantilly, Virginia, USA

Full-time

Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow to ensure efficient resolution of IT incidents. Your role will expand to include monitoring duties, enhancing our ability to preemptively address issues before they impact our extensive enterprise customer base. Responsibilities: Triage, prioritize, and manage incident and change tickets, ensuring quality and timely resolution.Monitor IT systems, networks, servers, and applications to identify

Process Improvement Analyst

SAIC

On-site in Springfield, Virginia, USA

Full-time

Job ID: 2311778-SPRINGFIELD-VA Location: SPRINGFIELD, VA, US Date Posted: 2023-11-29 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration for the Intelligence Community

Process Improvement Analyst

SAIC

On-site in Springfield, Virginia, USA

Full-time

Job ID: 2311778 Location: SPRINGFIELD, VA, US Date Posted: 2023-11-29 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration for the Intelligence Community, is seeking cr

Process Program Analyst - Air Force Weather

SAIC

Remote

Full-time

Job ID: 2404522 Location: REMOTE WORK, DC, US Date Posted: 2024-03-27 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Process/Program Analyst for a new and exciting program supporting the Air Force Directorate of Weather and Air Force Life Cycle Management Center (AFLC

Remote::SR. RISK ANALYST Exp with Google Cloud Platform, Azure and Artificial Intelligence, Machine Learning and Robotics Process Automation

Ivy Tech Solutions Inc

Remote

Contract

HI, Kindly let me know if you have a suitable fit for the following position Thanks REMOTE RISK ANALYSTDuration: 12+Months Only w2 or 1099 Please send the resume to or Job Description: CLOUD; CYBER SECURITY; Risk and Control Self-Assessments; Risk assessment and Readiness; RISK MANAGEMENT; IT Audit /Risk /Compliance A bachelor s degree from an accredited 4-year college or university in Information Technology, Computer Science, Engineering, or related discipline.Preferred candidate has certifica

ITIL Process Analyst

Idaho National Lab

Remote

Full-time

Idaho National Laboratory is hiring a ITIL Process Analyst to work in our Information Technology department. Our team works a 9x80 schedule located out of our Idaho Falls, Idaho facility with every other Friday off. Remote or Hybrid work opportunities may be available for this position. You will report to the ServiceNow Solution Lead and you will be the liaison between the business and the platform team and represent project partners throughout planning, and release processes. Responsibilities I

ServiceNow Developer

Synapse Business Systems

Hybrid in Washington, District of Columbia, USA

Full-time

MUST HAVE: ServiceNow Modules - ITSM, ITOM, Software Asset Management, - Development experience Good Comm Skills Strong administration background Broad Knowledge - Service Catalog, CMDB, Change Management Experience in Azure DevOps Job Description Description We are looking for a ServiceNow Developer to join our team in Washington, DC. The ServiceNow Developer's primary responsibilities include providing the design and delivery of technical solutions and custom application development within th

ITSM Service Now Project Manager

Cyber Resource Provider LLC

On-site in Washington, District of Columbia, USA

Contract, Third Party

ITSM Service Now Project Manager WA DC 12+ months Locals Only no relocation candidates (please don t apply if you are not nearby to WA DC) 10+ years resumes only ITSM Service Now Assessment At least 5 years of experience in ITSM project managementA strong knowledge of ITSM processes and best practicesBenchmark the ITSM(Information Technology Service Management ) maturity level against industry standards and best practicesAlign the ITSM strategy with the business vision and objectivesIdentify the

Service Desk Analyst L1

HMG America

On-site in Reston, Virginia, USA

Third Party, Contract

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Desktop Engineer

Protos IT

Hybrid in Washington, District of Columbia, USA

Contract

Title: Desktop Engineer location: Washington, District of Columbia 20002 Public Trust- DC/Hybrid (2 day a week hybrid after 1 month of training is complete) Duraiton: 6 months contract, possible extension & FTE. Candidate will work closely with the component Customer Relationship Manager, Chief Engineer, and End User Engineering Manager and will be a part of the Desktop Engineering team on the following key tasks:Provide Tier 2 to 3 desktop engineering support.Complete incident tickets and serv

ServiceNow Engineer, TS/SCI with Polygraph Security Clearance Required - R

Next Step Systems

On-site in Chantilly, Virginia, USA

Full-time

ServiceNow Engineer, TS/SCI with Polygraph Security Clearance Required, Chantilly, VA Ready to hire a ServiceNow Engineer. Qualified candidates must have an active TS/SCI with Polygraph Security Clearance. Military (Air Force, Army, Navy, Marines) experience is a big plus! ServiceNow Engineer Responsibilities: - Respond to alerts and customer reported issues, escalate problems as required, and resolve significant matters by exercising independent judgment within established support practices.

ServiceNow Developer, TS/SCI with Full Scope Polygraph Security Clearance Required - R

Next Step Systems

On-site in Herndon, Virginia, USA

Full-time

ServiceNow Developer, TS/SCI with Full Scope Polygraph Security Clearance Required, Herndon, VA Ready to hire a ServiceNow Developer. Qualified candidates must have an active TS/SCI with Full Scope Polygraph Security Clearance. Military (Air Force, Army, Navy, Marines) experience is a big plus! ServiceNow Developer Responsibilities: - Participate in software programming initiatives to support innovation and enhancements, using JavaScript and ServiceNow workflows. - Promote best practice implem

ServiceNow Developer, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

On-site in Chantilly, Virginia, USA

Full-time

ServiceNow Developer, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA Ready to hire a ServiceNow Developer. Qualified candidates must have an active TS/SCI with CI Polygraph Security Clearance. Military (Air Force, Army, Navy, Marines) experience is a big plus! ServiceNow Developer Responsibilities: - Participate in software programming initiatives to support innovation and enhancements, using JavaScript and ServiceNow workflows. - Promote best practice implementations of a

ITSM Senior Functional Consultant

Hexaware Technologies, Inc

Remote

Full-time

Position: ITSM Senior Functional Consultant 100% Remote Hiring: Fulltime with Hexaware Technologies Role Overview Senior ITSM Functional Consultant, a self-driven individual who would be responsible for providing functional consulting in ITSM space to implement various ITIL processes utilizing tools like ServiceNow while analyzing current operational processes; assessment & designing or redesigning of these processes to drive significant improvements in productivity, quality and service and wo

ServiceNow Developer

Infinite Dimensions

Remote

Third Party, Contract

We need following candidate: Title: ServiceNow Developer Duration: 6-12+ Months Remote Work Specifically with experience deploying the ITSM Module Required skills: * 10+ Years of Experience in IT with 5 years strong ServiceNow skills. * Must have Core ITSM modules ( Service Catalog, Asset Management, Change Incident Problem Management, CMDB, Release Management, Knowledge. * Strong understanding of a Configuration Management Database (CMDB) and its relationship to asset management and IT servic

SMAX Administrator@remote

C9xperts Corp.

Remote

Contract, Third Party

Position: SMAX Administrator work is remote Duration: 1+ year Role: Handle all admin duties as Client is migrating to SMAX from other ITSM tool. Responsible for all related tickets and overall implementation Responsible for training to client employees and other contactors on usage and general deployment to SMAX Will be SME for organization. Required skills: Previous experience with SMAX from administrative perspective. Ideally experience in conversions. Strong interpersonal and communication sk

ServiceNow Architect

Cygnus Professionals

Remote

Contract

Candidates should have extensive telecom domain experience. Looking for ServiceNow technical architect with good experience implementing incident management related to network tickets and change management process to drive network centric change process built using service now TNI CMDB capabilities. ServiceNow CMDB Ticketing expertise CPE Management ServiceNow ITSM - Incident Management , Change Management ..Basically - Workflow.

ITAM Business Analyst

Reliable Software Resources

Remote

Contract

Job Title: ITAM Business Analyst Location: 100% Remote Duration: Long Term Job Description: Must Have: ITAM/ITSMBusiness Analyst I need an ITAM BA someone who s career is centered around ITAM multiple years of experience within ITAM/ITSM. It doesn t matter the platform. I specifically need a lot of ITAM experience . Experience with helping organizations implement their ITAM process.

Remedy Developer

Synergis

Remote

Contract

BMC Helix IT Service Management (Remedy) Developer Remote Contract Birmingham, Alabama OR Atlanta, Ga JOB SUMMARY The ideal candidate is a Remedy Developer with 5+ years of relevant subject matter expertise with BMC Remedy Action Request System, BMC Remedy IT Service Management Suite, and DWP in the following areas: CMDB Common Data Model (CDM), Integrations, Custom Development, Foundation Data, DWPA Service and Workflow development. Also, beneficial to have experience with Asset Management and