IT Helpdesk Jobs in Atlanta, GA

Refine Results
1 - 20 of 3,217 Jobs

IT Help Desk Specialist II

TEKsystems c/o Allegis Group

On-site in Atlanta, Georgia, USA

Full-time

Description: RESPONSIBILITIES: Provide outstanding customer support assistance via phone and email in Windows 7, 10 and MAC environments / Office 365. Take incoming customer requests over the telephone, log calls into the ticket tracking system and resolve the technical issues in a timely manner. Meet SLAs in a high volume call center environment. Utilize solid MS Office application experience to troubleshoot customer issues. Provide extensive support to remote customers utilizing Citrix and tro

IT Help Desk Specialist II

TEKsystems c/o Allegis Group

On-site in Atlanta, Georgia, USA

Full-time

Description: RESPONSIBILITIES: Provide outstanding customer support assistance via phone and email in Windows 7, 10 and MAC environments / Office 365. Take incoming customer requests over the telephone, log calls into the ticket tracking system and resolve the technical issues in a timely manner. Meet SLAs in a high volume call center environment. Utilize solid MS Office application experience to troubleshoot customer issues. Provide extensive support to remote customers utilizing Citrix and tro

IT Help Desk Specialist II

TEKsystems c/o Allegis Group

On-site in Atlanta, Georgia, USA

Full-time

Description: RESPONSIBILITIES: Provide outstanding customer support assistance via phone and email in Windows 7, 10 and MAC environments / Office 365. Take incoming customer requests over the telephone, log calls into the ticket tracking system and resolve the technical issues in a timely manner. Meet SLAs in a high volume call center environment. Utilize solid MS Office application experience to troubleshoot customer issues. Provide extensive support to remote customers utilizing Citrix and tro

IT Help Desk Analyst

Global IT Family

On-site in Conyers, Georgia, USA

Contract

Role: IT Help Desk Analyst Location: Conyers, GA Duration: Long term Job Description: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA s until resolved.

IT Help Desk Analyst - Immediate Placement

Inteliblue LLC

On-site in Conyers, Georgia, USA

Full-time, Part-time, Contract

IT Help Desk Analyst - Immediate Placement This is a very urgent requirement with immediate placement, please apply for immediate consideration. No Corp to Corp candidates - only W2 or 1099 candidates. Job Title:: IT Help Desk Analyst Location:: Conyers, Georgia Interview:: Web Cam OR in-person Duration:: Long Term Required Skills:: 3+ years' experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree

IT Help Desk Technician

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring a IT Helpdesk Support Technician. This position will be fully remote. Responsibilities Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data API's and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalates serious technical issues to developers.

IT Support Technician (Desktop / Helpdesk L2) - Day One Onsite

Emergere Technologies

On-site in Atlanta, Georgia, USA

Contract, Third Party

Position: IT Support Technician (Desktop / Helpdesk L2) Location: Atlanta, GA - Onsite Exp: 10+ years DESKTOP IT SUPPORT TECHNICIAN CAREER OPPORTUNITY Our client who is a well-respected government agency is seeking an experienced IT Support Specialist. This role will provide technical support to internal agency users in person, over the phone, and via remote tools. The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track

IT Support Technician (Desktop / Helpdesk L2)

Resolution Technologies

On-site in Peachtree Corners, Georgia, USA

Full-time

IT Support Technician (Desktop / Helpdesk L2) DESKTOP IT SUPPORT TECHNICIAN CAREER OPPORTUNITY Our client who is a well-respected government agency is seeking an experienced IT Support Specialist. This role will provide technical support to internal agency users in person, over the phone, and via remote tools. The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track record of providing exceptional customer service and

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

HelpDesk Analyst

Groksys LLC

Hybrid in Atlanta, Georgia, USA

Contract

Role: Help Desk Analyst Location: Atlanta, GA Minimum Qualifications: High School diploma or GED Six months of IT Level 1 support experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely relat

Help Desk Support

GovCIO

Remote

Full-time

Overview GovCIO is currently hirin g for Help Desk Support to a sustainment and adaptive maintenance contract under VRE PSES . This posit ion is a remote position. Responsibilities GovCIO is seeking a candidate for the position of Help Desk Analyst to support the Department of Veterans Affairs BAM Portfolio. Resolve technical problems and answers queries received through an established ticketing system or e-mail in support of customer application use. Diagnoses, identifies, isolates, and anal

Field Tech Support Analyst

Sapphirus Systems

On-site in Atlanta, Georgia, USA

Contract

Greetings! This is Maya from Sapphirus System. We have an immediate opportunity with one of our client. Please find the Job description below and if you are interested ,please forward your resume to You can also reach me at /. My apologies in advance if i have contacted you in error, please ignore this email or reply as not interested i will take necessary steps to not solicit you for this opportunity again. Job Title: Field Tech (Desk Side) Support AnalystLocation: Atlanta, GA Type: ContractPu

Desktop Support Analyst Atlanta, GA

Paramount Software Solutions, Inc

On-site in Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

FCBH Desktop Support Analyst (730356) Job Id: 730356 Title: Desktop Support Analyst Location: Onsite Locals Only, 10 Park Place South SE, Atlanta, GA 30303 Duration: 12 Months Description: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide i

Sr. Application Support Analyst - Revenue Management

Marriott International

Remote

Full-time

Job Number 24053690 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Analyst acts as a support subject matter expert identifying and participating in activities or projects related to the platform and support workflows. Setting the standard this individual promotes a continuous improvement mindset. Work

Network Engineer

AE Business Solutions

Remote

Contract

We are actively seeking a talented Network Engineer with a specialization in advanced routing protocols, specifically in the conversion from EIGRP to BGP. This project is anEquinix Routing Refresh (Get EIGRP off the Equinix Edge as soon as possible)and instrumental in driving our network transformation efforts, optimizing our infrastructure for scalability, efficiency, and resilience. As a key member of our team, you wiead the migration from EIGRP to BGP and will handle the networking/routing as

Sr. IT iQuote Training & Support Specialist

Themesoft Inc

On-site in Atlanta, Georgia, USA

Third Party, Contract

Job Title: Sr. IT iQuote Training & Support Specialist Location: Atlanta, GA (Onsite) Duration: Long Term Contract Job Description: Reporting to the Sr Manager, IT Consumer Commercial Systems, the Senior iQuote Training & Support Specialist will work as part of a team responsible for developing and delivering training content that satisfies the learning needs of the MachONE Foundation iQuote team and all business partners across the global Consumer network, and the continued support through a

IT Technical Support - 24073

Computer Enterprises, Inc.

On-site in Alpharetta, Georgia, USA

Contract

CEIs Fortune 30 client in Alpharetta is adding an IT Technical Support who will be responsible for troubleshooting, repairing, and decommissioning various IT Devices and Hardware. This will start as a 3-month contract but is planned to convert to FTEPay rate of $18.90 / HR + benefits (medical, dental, vision, 401k)Candidates must be currently local to Alpharetta, GASeeking candidates with experience in IT Troubleshooting, are able to work under pressure to support tight deadlines and have worked

Field Tech (Desk Side) Support Analyst

Symbioun Technologies, Inc

On-site in Atlanta, Georgia, USA

Contract

Job specs Proactively check the status of computer labs & media center computers on a daily basis Maintain and update Chrome carts for student use Install OS updates and patches on Apple, Chromebooks, and Windows based PC devices Install, configure, and support printing devices. Maintain accurate asset assignment in Nimbus and Incident IQ. Maintain work areas and workspaces, including MDF/IDF closets Coordinate removal of obsolete equipment as required Serve as first point of contact for

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin