IT service management Jobs in Bethesda, MD

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Manager, IT Service Delivery - Problem Management

Marriott International

Remote

Full-time

Job Number 24067278 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Infrastructure & Delivery Shared Services organization this position will be responsible in implementing and managing problem management strategies to identify, diagnose, and resolve IT incidents and prevent their recurrence. T

IT Service Management Support/ITIL Solution Architect

Softek International Inc.

Hybrid in Maryland City, Maryland, USA

Contract

JOB DUTIES: (additional pages may be added) Ensure that IT Service Management Process Support conforms to the corresponding DISA approved Change Management and Configuration Management processes and be approved by the appropriate DISA bodies governing change in that area of responsibility. Ensure that the functional capabilities provided by the IT Service Management Process Support task shall be applied to the strategic approach the agency utilizes for process improvement, re-engineering and,

IT Service Desk Mid

Apex Systems

On-site in Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

IT Inventory Management Refresh Lead

Leidos

On-site in Camp Springs, Maryland, USA

Full-time

Description The Defense Group of Leidos has an opening for an IT Inventory Management Refresh Lead at Joint Base Andrews, Maryland. JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff (JCS), and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia

Senior Service Management Systems Engineer, Hybrid - G

Next Step Systems

On-site in Washington, District of Columbia, USA

Full-time

Senior Service Management Systems Engineer, Hybrid, Washington, DC The Senior Service Management Systems Engineer provides support in implementing and designing services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. Resolves and appropriately completes assigned tasks and change requests and acts as an escalation for support issues. Applies new solutions through research and collaboration with team and deter

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Hybrid in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Hybrid in Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Product Manager

INSPYR Solutions

Hybrid in McLean, Virginia, USA

Contract

Title: IT Product Manager Location: McLean, VA (HYBRID) Duration: contract (ongoing) Work Requirements: , Holders or Authorized to Work in the U.S.JOB DESCRIPTION: To fulfill this role successfully, you should demonstrate the following minimum qualifications: Four (4) years of professional experience Four (4) years of experience creating and analyzing management reports Four (4) years of experience gathering reporting requirements Two (2) years in report and dashboard design and development

BHA Response Operations IT Services Manager

GovCIO

On-site in Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for a BHA Response Operations IT Services Manager to support USAID. This position will be located in National Captital Region (NCR) and will be a onsite position. Responsibilities The BHA Response Operations Manager will be supporting the Bureau for Humanitarian Assistance (BHA) tasks for O&M of the USAID Information Technology Infrastructure and Systems (ITIS) program. Qualifications Basic Qualifications: Secret clearance or above 12+ years of experience

Load Balancing Network Engineer/Systems Admin

Kforce Technology Staffing

On-site in Alexandria, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Load Balancing Network Engineer/Systems Admin in Alexandria, VA. Key Tasks: * Ensure Secure Socket Layer/Transport Layer Security (SSL/TLS) offloading and brokering PKI authentication features provided by the F5 appliance is operational at all times * Ensure load balancing configurations and PKI certificates are backed up in accordance with customer policies * Alert load balancing and reverse proxy customers prior to PKI certificate expira

ServiceNow Architect

Tential

On-site in Silver Spring, Maryland, USA

Contract

Job Title: ServiceNow Architect (IRM Module Specialist) Location: Remote (with possibility of on-site meetings) Job Type: Full-time Role Overview: Our client is seeking a talented ServiceNow Architect with a specialization in the Information Risk Management (IRM) module to join our dynamic team. The ideal candidate will have extensive experience in custom architecture within the ServiceNow platform and a proven track record of guiding transformation initiatives. This role offers an exciting

Senior Systems Engineer

SAIC

On-site in Chantilly, Virginia, USA

Full-time

Job ID: 2405313 Location: CHANTILLY, VA, US Date Posted: 2024-04-10 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of technical services to the Government, is seeking a systems engineer with operational experience to support a critical customer technology area. The su

Information Technology Project Coordinator

SAIC

On-site in Alexandria, Virginia, USA

Full-time

Job ID: 2405173 Location: ALEXANDRIA, VA, US Date Posted: 2024-04-08 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking an IT Project Coordinator located on-site at the Mark Center in Alexandria, VA. Responsibilities Include: Directly supports the Manpower Management Office (MMO) within the O

IT Asset Management Specialist

iTech Solutions

On-site in Washington, District of Columbia, USA

Full-time, Contract

Overview: The IT Asset Management Specialist will be responsible for tracking software licenses and maintenance agreements to ensure the organization remains compliant with vendors licensing agreements. In addition, this individual will be responsible for maintaining an accurate inventory of hardware devices within the organization to ensure inventories can feed applications that depend on inventory. Responsibilities: Maintain an accurate list of software owns with critical information such a

SAP FSM (Field Service Management ) Consultant (100% Remote)

Valiantica, Inc

Remote

Contract

Techno-functional SAP FSM experience. Client is implementing SAP Field Service Management with S4 HANA. Consultant should have SAP SD / CS Module Experience and MUST have done at least one project for SAP Field Service Management in S4 HANA Environment. Must have experience in SAP FSM configuration, unit testing, integration testing and trouble shooting experience. Consultant must have strong knowledge of business process after sales & service and integration of FSM with SAP SD module through CP

Technical Support Specialist

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2405215 Location: WASHINGTON, DC, US Date Posted: 2024-04-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FA

Associate - {DB7563434}

Deutsche Bank

On-site in Arlington, Virginia, USA

Full-time

Job Description: JOB TITLE: Associate - {[DB7563434]} DB USA Core Corporation seeks an Associate in Arlington, VA to design, engineer, configure, and administer Splunk content. Requires a Master's degree in Computer Science or related field or equivalent, and two (2) years of experience defining strategy and designing software application solutions around data collection, aggregations, and summarization processes; performing operations on tools including Splunk enterprise, Splunk ITSI, and Splun

Senior Outbound Product Manager - Field Service Management

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Service Delivery Engineer

Jobot

On-site in Alexandria, Virginia, USA

Full-time

We are dedicated to attracting and retaining top talent to ensure our continued success. This Jobot Job is hosted by: Samantha Cunningham Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $100,000 - $150,000 per year A bit about us: We are looking for talented people who exhibit a passion for helping others and a desire to be a collaborative team member. Why join us? Working for a diverse and inclusive organization that values and respects