IT service management Jobs in Reston, VA

Refine Results
1 - 20 of 5,197 Jobs

Manager, IT Service Delivery - Problem Management

Marriott International

Remote

Full-time

Job Number 24067278 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Infrastructure & Delivery Shared Services organization this position will be responsible in implementing and managing problem management strategies to identify, diagnose, and resolve IT incidents and prevent their recurrence. T

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

IT Service Desk Mid

Apex Systems

On-site in Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

IT Inventory Management Refresh Lead

Leidos

On-site in Camp Springs, Maryland, USA

Full-time

Description The Defense Group of Leidos has an opening for an IT Inventory Management Refresh Lead at Joint Base Andrews, Maryland. JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff (JCS), and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia

Senior Service Management Systems Engineer, Hybrid - G

Next Step Systems

On-site in Washington, District of Columbia, USA

Full-time

Senior Service Management Systems Engineer, Hybrid, Washington, DC The Senior Service Management Systems Engineer provides support in implementing and designing services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. Resolves and appropriately completes assigned tasks and change requests and acts as an escalation for support issues. Applies new solutions through research and collaboration with team and deter

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Hybrid in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

IT Governance and Portfolio Management Consultant

Navigant Consulting

On-site in Washington, District of Columbia, USA

Full-time

Job Family : Technology Consulting Travel Required : None Clearance Required : Active Top Secret (TS) What You Will Do : The IT Governance and Portfolio Management consultant will support the client's Office of Chief Information Officer (OCIO) with the tracking of IT investment requests submitted from divisions across the enterprise and align them to the appropriate value stream and IT strategy. The consultant will support the Office of Information Officer Program Management Office's (PMO) to o

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Hybrid in Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Product Manager

INSPYR Solutions

Hybrid in McLean, Virginia, USA

Contract

Title: IT Product Manager Location: McLean, VA (HYBRID) Duration: contract (ongoing) Work Requirements: , Holders or Authorized to Work in the U.S.JOB DESCRIPTION: To fulfill this role successfully, you should demonstrate the following minimum qualifications: Four (4) years of professional experience Four (4) years of experience creating and analyzing management reports Four (4) years of experience gathering reporting requirements Two (2) years in report and dashboard design and development

Senior Systems Engineer

SAIC

On-site in Chantilly, Virginia, USA

Full-time

Job ID: 2405313 Location: CHANTILLY, VA, US Date Posted: 2024-04-10 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of technical services to the Government, is seeking a systems engineer with operational experience to support a critical customer technology area. The su

BHA Response Operations IT Services Manager

GovCIO

On-site in Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for a BHA Response Operations IT Services Manager to support USAID. This position will be located in National Captital Region (NCR) and will be a onsite position. Responsibilities The BHA Response Operations Manager will be supporting the Bureau for Humanitarian Assistance (BHA) tasks for O&M of the USAID Information Technology Infrastructure and Systems (ITIS) program. Qualifications Basic Qualifications: Secret clearance or above 12+ years of experience

Load Balancing Network Engineer/Systems Admin

Kforce Technology Staffing

On-site in Alexandria, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Load Balancing Network Engineer/Systems Admin in Alexandria, VA. Key Tasks: * Ensure Secure Socket Layer/Transport Layer Security (SSL/TLS) offloading and brokering PKI authentication features provided by the F5 appliance is operational at all times * Ensure load balancing configurations and PKI certificates are backed up in accordance with customer policies * Alert load balancing and reverse proxy customers prior to PKI certificate expira

ServiceNow Project Manager, Associate Director

Navigant Consulting

On-site in McLean, Virginia, USA

Full-time

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 25% Clearance Required : Ability to Obtain Public Trust What You Will Do : As a Project Manager, you'll lead the overall delivery of ServiceNow Solutions including the design and development of the ServiceNow application components, manage project schedule, resources, risks and reporting. You'll provide overall guidance and serve as an escalation point for the ServiceNow development teams members. You'll support customers and end-u

ServiceNow Project Manager, Associate Director

Navigant Consulting

On-site in McLean, Virginia, USA

Full-time

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 25% Clearance Required : Ability to Obtain Public Trust What You Will Do : As a Project Manager, you'll lead the overall delivery of ServiceNow Solutions including the design and development of the ServiceNow application components, manage project schedule, resources, risks and reporting. You'll provide overall guidance and serve as an escalation point for the ServiceNow development teams members. You'll support customers and end-u

Scrum Master Senior

Apex Systems

On-site in McLean, Virginia, USA

Full-time

Job#: 2025730 Job Description: Apex Systems is looking for a Senior Scrum Master to join a team in Mclean, Virginia! The Senior Scrum Master will be responsible for working directly with a team across the company implementing Agile Methodology. This position requires an experienced Scrum Master with a strong understanding of and hands-on experience with Agile Methods, including Scrum and preferably IBMs Disciplined Agile Delivery. This individual will be responsible for facilitating the Agile M

Systems Administrator (12hrs Day Shift)

Leidos

On-site in Reston, Virginia, USA

Full-time

Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented to capture customer inquiries appropriately. Role requires excellent oral and written communication skills and command of

Information Technology Project Coordinator

SAIC

On-site in Alexandria, Virginia, USA

Full-time

Job ID: 2405173 Location: ALEXANDRIA, VA, US Date Posted: 2024-04-08 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking an IT Project Coordinator located on-site at the Mark Center in Alexandria, VA. Responsibilities Include: Directly supports the Manpower Management Office (MMO) within the O

Service Desk/NOC Specialist

AAC Inc

On-site in Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Safety Coordinator

Apex Systems

On-site in Leesburg, Virginia, USA

Full-time

Job#: 2021698 Job Description: Role: Safety Coordinator Client: Large technology client Location: Fully onsite 5x a week in Leesburg, VA Duration: 3 month contract *potential to extend but 3 months to start Preferred Qualifications 2+ yrs of experience in data center operations or related fieldsExtensive training in safety and protocols for data center environmentsAbility to monitor and manage multiple vendors with different scopes of work.Excellent communication and report writing skills.Pr

ServiceNow Architect

Tential

On-site in Silver Spring, Maryland, USA

Contract

Job Title: ServiceNow Architect (IRM Module Specialist) Location: Remote (with possibility of on-site meetings) Job Type: Full-time Role Overview: Our client is seeking a talented ServiceNow Architect with a specialization in the Information Risk Management (IRM) module to join our dynamic team. The ideal candidate will have extensive experience in custom architecture within the ServiceNow platform and a proven track record of guiding transformation initiatives. This role offers an exciting