IVR Developer Jobs in 94043

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IVR QA Analyst with Cyara

Select Solutions Group, LLC

•

Remote

Contract

QA Analyst with Cyara (IVR Automation) experience needed to test IVR applications in both DTMF and Speech. This is a 100% remote assignment. All candidates must be US-based. The qualified candidate must have the following skills/experience: Contact Center experience a must including testing IVR Applications for both DTMF and Speech5+ years in Software Quality AssuranceExtensive experience with using Cyara (IVR Automation) and able to build automation scripts independentlyExperience converting
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Posted 36 days ago | Updated 23 days ago

Genesys Developer-Onsite to start then Remote

Siaraa Technologies

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Remote or Austin, Texas, USA

Third Party, Contract

Location- Austin, TX -Onsite to start then Remote JD: Should have 10+ years of experience in Design, develop and deploy IVR based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed. Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool. Genesys IVR Developers on Cloud platform along with hands on Java API knowledge and development exposu
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Posted 41 days ago | Updated 6 hours ago

Software Process Engineer 4

Link Technologies

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Remote

Contract

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Software Process Engineer 4 for a 100% remote contract opportunity in Carson City, NV. This role will assist in facilitating a comprehensive revamp of service offerings to transition an existing call center into a contact center using the AWS Connect solution. REQUIREMENTS Bachelor's degree in computer science, information systems, software engineering, or a related discipline.Minimum three
Posted 22 days ago

Genesys Systems Administrator

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Systems Administrator, you will: This position plays a critical role in supporting and developing the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform. Contractors in this role will possess specific skill sets essential for ensuring a successful migration and providing ongoing support. Team Description: The candidate will collaborate with a team of approximately 20 members spread across four teams: Adm
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Posted 1 day ago

Genesys i3 Dialer Migration Specialist

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Genesys i3 Dialer Migration Specialist, you will: The candidate will collaborate with a team of approximately 20 members spread across four teams: Admin Support, Dialer, DBA (Data), and Development Teams. This diverse team fosters a culture of collaboration, knowledge sharing, and continuous improvement. Responsibilities: Design and administer Genesys Cloud solutions, ensuring alignment with business requirements.Utilize Genesys A
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Posted 1 day ago

Cloud Developer Admin for Genesys Telephony System

Spar Information Systems

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Remote

Third Party, Contract

Position: Cloud Developer Admin for Genesys Telephony System Location: Minneapolis, MN (Remote) Duration: 12+ months Job Description: Qualifications Successful candidates will demonstrate strong technical leadership skills; have experience in leading and delivering quality technical solutions, demonstrate business acumen and discipline, as well as setting and executing on a strategic technical vision. In addition, candidates must have a willingness to understand existing processes and systems
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Posted 12 days ago | Updated 5 hours ago

Conversational Engineer

Indus Group Inc

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Remote

Contract

Location :Initial remote then Richardson TX, Chicago IL, AZ RI Experience working with NLP and Machine Learning Expert experience working with GenAI and LLM tools (i.e. GPT, BERT) Tangible experience working with ETL, relational databases, NoSQL or MongoDB. Worked on Vertex AI and good experience on Voice AI conversation 5+ on Python NuanceIVR/Microsoft
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Posted 23 days ago | Updated 8 days ago

Oracle Utilities CCB Developer with .Net

Central Point Partners

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Remote

Full-time

Oracle Utilities CCB Developer Phoenix AZ Can Start REMOTE from anywhere but will need to relocate to AZ for office meetings occasionally- Direct Hire! Not a contract (no C2C) Our client is looking for a developer with has C#/ASP.Net and a solid background in Oracle CCB - (Customer Care & Billing). This person will be responsible for the design, build, test and deploy technical solutions in Oracle CC&B. Required: Bachelors' degree in Information Technology or related field and minimum 5 years p
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Posted 7 days ago

Lead AWS Developer

Kforce Technology Staffing

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Remote or St. Petersburg, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Lead AWS Developer in Saint Petersburg, FL. Responsibilities: * Lead AWS Developer will understand an organization's present application infrastructure and make comments and/or proposals to enhance or improve it * Define and document best practices and methods for application deployment and infrastructure upkeep * Collaborate with the IT team or department on the migration of web apps to AWS * Create, plan, and implement low-cost migration
Posted 43 days ago | Updated 1 hour ago

Oracle CCB Developer (Remote - Arizona)

Randstad Digital

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Remote or Phoenix, Arizona, USA

Full-time

job summary: We are looking for an IT Oracle Customer Care and Billing (CC&B) Developer that will be responsible for the design, build, test and deploy technical solutions in Oracle CC&B. Translates customer business requirements into high quality solution designs for Oracle Utility products. Collaborates with Business Analysts, project leads and other IT teams to resolve issues and ensuring solutions are viable and consistent. location: Phoenix, Arizona job type: Permanent salary: $105,000 -
Posted 60+ days ago | Updated 2 hours ago

Senior VoIP Engineer (REMOTE)

Motion Recruitment Partners, LLC

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Remote or Dallas, Texas, USA

Full-time

Dallas, TX company is seeking a VoIP Engineerto join their team for a remote contract opportunity. Rebuild Americas Infrastructure with our Fortune 200 Materials and Logistics Client. Contract Duration: 6 Months Required Skills & Experience Minimum of a Bachelor's Degree or equivalent work experience is required. Minimum of 8 years of job-related experience required including a minimum of five years VoIP coupled with five years Network Architecture/Design inclusive of routing, switching load ba
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Posted 7 days ago | Updated 11 hours ago

SR. Voice Engineer (REMOTE)

RedRiver Systems L.L.C.

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Remote

Full-time

Join this technology team headed by one of the most recognized and Award-Winning CIOs in the area!! Our client is a fast-growing Healthcare organization that has doubled to 40,000 team members in the last 4 years and anticipates adding another 20,000 over the next 4 years through a combination of organic growth and M&A. They believe in investing in people and providing opportunities to create fulfilling careers, personal growth, and improved patient outcomes. They offer an excellent benefits pac
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Posted 60+ days ago | Updated 6 hours ago

Operations Engineer III

Sedna Consulting Group

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Remote

Contract

Client Requirement Title: Operations Engineer Duration:Contract Location: Remote Job Description: Job Functions: Develop and write necessary Cisco CVP IVR applications in accordance with client requirements. Develop and write necessary code to integrate Cisco UCCE with other API's, CTI screen pop, Finesse gadgets, IVR database dips Design, implement, manage, and troubleshoot Cisco Unified Communications Systems, including Call Manager / Unified Communications Manager and Contact Center Ent
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Posted 60+ days ago | Updated 9 hours ago

Telephony Network Analyst

Marriott International

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Remote or Miami, Florida, USA

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno
Posted 36 days ago | Updated 11 hours ago

Technical Support Agent

MatchPoint Solutions

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Pleasanton, California, USA

Contract

Technical Support Agent Tier 1-4 (Tier levels are depending on skills and experience) Location: Pleasanton, CA On-site only, remote is not available MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India.
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Posted 60+ days ago | Updated 3 hours ago

CISCO Webex Contact Center

Renotek Group

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San Jose, California, USA

Contract, Third Party

Cisco Contact Center Location : San Jose, CA Onsite Job Description: 5+ years of overall IT experience in Plan, Design, Implementation and Operations of Cisco Webex Contact center and Unified Contact Center and cloud-based applications.Excellent knowledge in Network Design and implementation using Cisco Contact center suite of products like Intelligent Contact Management, Cisco Voice Portal, Cisco Unified Communications Manager, Cisco Unified Intelligence Center, Virtual Voice Browsers, Finesse
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Posted 23 days ago

IVR Lead Engineer (genesys)

A2C Consulting

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal
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Posted 60+ days ago | Updated 6 days ago

Applications Architect

Randstad Digital

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Remote or Tampa, Florida, USA

Contract

job summary: We are looking for a Application Architect with 7+ years of experience in ServiceNow join our growing team! This is a fully REMOTE role! If you are interested and looking for work, please apply! Required Experience: We require a candidate with extensive experience in CMDB and solution integration. Previous experience with IVR integration would be a plus. This position is fully remote, and candidates will need to use their own hardware and have access to Microsoft Teams. Access to
Posted 8 days ago | Updated 2 hours ago

Conversational Bot Flow Designer (Functional)

Globex IT Solutions INC

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Remote

Full-time

Job role: Conversational Bot Flow Designer (Functional) Location: Remote Duration: LongTerm Job Description: 7+ years of experience in contact center technology, with a strong focus on conversational IVR design and development.Proven experience with leading conversational AI platforms like Google Dialogflow CX and/or Amazon Lex.In-depth understanding of NLU concepts and best practices.A solid grasp of contact center operations and workflows.Excellent communication, collaboration, and problem-so
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Posted 1 day ago | Updated 8 hours ago

CCaaS Architect

Beacon Hill Staffing Group

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Remote

Contract

Bachelor's degree in computer science, IT, or engineering 10+ years' experience in Contact Center and UC environments 5 or more years of experience with software architecture and design within CCaaS systems Past titles may include Solutions Architect, Systems Architect, Technical Architect Defining overall CCaaS architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integration and IVR Ability to create designs that leverage legacy/on-premises solutions and
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Posted 5 days ago | Updated 3 hours ago