Information Systems Service Desk Analyst Jobs in 60026

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Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Service Desk Analyst

Summit 7 Systems

Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we

Lead Customer Service Engineer

SAIC

Remote

Full-time

Job ID: 2403567 Location: REMOTE WORK, TX, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC opening for a Lead Customer Service Engineer will be required to respond to end-user requests for assistance in the operation and functionality of their computing systems, periphe

Desktop Support Technician

TEKsystems c/o Allegis Group

On-site in Oak Brook, Illinois, USA

Full-time

Top Skills' Details 1. 5+ years of experience as Desktop Support Specialist (focus on Executive Support) 2. Troubleshooting Windows OS, AD, O365, Win10, strong IOS Mobile support understanding 3. Ability to be a single poc for a corporate location Our client is looking for a Sr. Desktop Support Specialist to support their head quarters in Oakbrook, IL. The Senior Desktop Support Technician serves as a main point of contact for end-users to receive support and maintenance within the organization'

Desktop Support Technician

TEKsystems c/o Allegis Group

On-site in Oak Brook, Illinois, USA

Full-time

Description: Federal Signal has an immediate opening at its corporate headquarters in Oak Brook, IL for a Senior Desktop Support Technician. The Senior Desktop Support Technician serves as a main point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware, software and other assets to ensure optimal performance. The incumbent will be required

Technician 2 - Information Technology Site Services

Maximus, Inc.

On-site in Chicago, Illinois, USA

Full-time

Description & Requirements The Information Technology (IT) Site Services Technician 2 is responsible for resolving technical issues for all end points with their dedicated location. Technician 2's are the Subject Matter Experts (SME) and have an in-depth knowledge of each project's specific applications to maintain project operations. They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, and resolving incidents related to end user systems/acc

Support Tier I

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r

IT Azure Cloud Architect

Pactiv Evergreen

On-site in Lake Forest, Illinois, USA

Full-time

Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and

IT Azure Cloud Architect

Pactiv Evergreen

On-site in Lake Forest, Illinois, USA

Full-time

Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and

Patient Support Analyst

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in the NYC area looking for a Patient Support Analyst. Responsibilities: * Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ) * Provide support and customer service to users, promote and / or escalate problem, incident, and request action items * Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations * Manage level

Customer Technical Specialist I (Chicago)

Apex Systems

On-site in Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S

Application Support Engineer

Robert Half

Remote

Contract

Description Robert Half is searching for an Application Analyst that has in-depth Imanage application/configuration support. This Application Analyst will support a well-known law firm with the monitoring and maintenance of (Imanage). This position is a temporary contract (6 months) that is 100% Remote. Apply Now! Job Responsibilities: Providing day-to-day support, managing end user and service desk issues related to imanage (Document Management System/DMS).Troubleshoot application issues for e

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b

Data Protection Specialist (Remote)

Lincoln Financial Group

Remote

Full-time

Alternate Locations: Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72905 The Role at a Glance This position will be responsible for data protection technology and platform delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection implementatio

ASG Managed Services Engineer

SHI International Corporation

Remote

Full-time

Job Summary The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHI's management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth.

Senior Systems Engineer

tax.com

Remote

Full-time

The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming technologies.Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.Manage and deliver multiple projects with excellent time m

IT Support / Quality Analyst (Hybrid)

IMS

Hybrid in Skokie, Illinois, USA

Full-time, Third Party

We value what makes you, IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS. What does t

Azure AD/IAM Engineer - Hybrid

Randstad Digital

On-site in Chicago, Illinois, USA

Full-time

job summary: Hybrid with a top law firm in Chicago! Pension and great benefits! Work 35 hours = Full Time Salary! -Warm, energetic, trusting team -Great opportunity to work at a larger firm with a great reputation. -Management style is trusting and the team is big on autonomy -This is an opportunity to build technology from the ground up while molding the technology to the needs of the business -This department is an evolving security team, and the team is attempting to be more robust, with opp

Contract to Hire: Sr. Network Engineer ( WAN Ubiquiti, Juniper, Aruba and Palo Alto Networks)

Seine LLC

Remote

Contract

This role is in the Space Industry in Los Angeles. Title: Senior Network Engineer Type: It is a 6-month contract-to-hire (no fee after 6-months) Location: Ideally someone on PST/MST. Remote with 25% travel AWS more important than Azure JOB DESCRIPTION: As a Senior Network Engineer, you will be responsible for performing various network projects that may be as simple as adding a switch to a congested seating area to architecting the WAN network of a new launch facility abroad. You are flexib