Information Systems Service Desk Analyst Jobs in 60026

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Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 6 days ago | Updated 6 days ago

IT Service Desk Analyst

Summit 7 Systems

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Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we
Posted 7 days ago

Lead Customer Service Engineer

SAIC

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Remote

Full-time

Job ID: 2403567 Location: REMOTE WORK, TX, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC opening for a Lead Customer Service Engineer will be required to respond to end-user requests for assistance in the operation and functionality of their computing systems, periphe
Posted 42 days ago | Updated 6 hours ago

IT Support

TEKsystems c/o Allegis Group

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On-site in Hoffman Estates, Illinois, USA

Full-time

Description: Scope of the responsibilities is inclusive of all Omron entities within the Americas Provide first and second level incident resolution and request fulfillment for all Omron users with hardware, software and application issues. Provide accurate and timely logging of incidents and resolutions in ITSM ticketing system. Able to effectively support individuals from all levels of the organization including C level Ability to properly prioritize support issues based upon urgency, severity
Posted 1 day ago | Updated 5 hours ago

IT Support

TEKsystems c/o Allegis Group

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On-site in Hoffman Estates, Illinois, USA

Full-time

Description: Provide first and second level incident resolution and request fulfillment for all users with hardware, software and application issues. Provide accurate and timely logging of incidents and resolutions in ITSM ticketing system. Able to effectively support individuals from all levels of the organization including C level Ability to properly prioritize support issues based upon urgency, severity and impact to both the individual and the organization Manage ticket priority, categorizat
Posted 2 days ago | Updated 5 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

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On-site in Oak Brook, Illinois, USA

Full-time

Description: Our client in Oak Brook, IL is looking for a Sr. Desktop Support Technician to join their team. The Sr. Desktop Support Technician serves as a main point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware, software and other assets to ensure optimal performance. The incumbent will be required to troubleshoot problem areas (in
Posted 2 days ago | Updated 5 hours ago

Technician 2 - Information Technology Site Services

Maximus, Inc.

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On-site in Chicago, Illinois, USA

Full-time

Description & Requirements The Information Technology (IT) Site Services Technician 2 is responsible for resolving technical issues for all end points with their dedicated location. Technician 2's are the Subject Matter Experts (SME) and have an in-depth knowledge of each project's specific applications to maintain project operations. They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, and resolving incidents related to end user systems/acc
Posted 42 days ago | Updated 4 hours ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 22 days ago | Updated 1 hour ago

IT Azure Cloud Architect

Pactiv Evergreen

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On-site in Lake Forest, Illinois, USA

Full-time

Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and
Posted 45 days ago | Updated 2 hours ago

IT Azure Cloud Architect

Pactiv Evergreen

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On-site in Lake Forest, Illinois, USA

Full-time

Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and
Posted 48 days ago | Updated 1 hour ago

Customer Technical Specialist I (Chicago)

Apex Systems

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On-site in Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S
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Posted 60+ days ago | Updated 8 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 14 hours ago

Remote Tier 1 Customer Support Representative

TEKsystems c/o Allegis Group

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Remote

Full-time

Remote Tier 1 Customer Support Representative **Fully Remote - Must be in State of Florida** Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remot
Posted 3 days ago | Updated 5 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 1 day ago | Updated 2 hours ago

Data Protection Specialist (Remote)

Lincoln Financial Group

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Remote

Full-time

Alternate Locations: Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72905 The Role at a Glance This position will be responsible for data protection technology and platform delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection implementatio
Posted 36 days ago | Updated 28 days ago

Program Manager

Global Data Consultants

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Remote

Full-time

Overview GDC IT Solutions is currently seeking a Program Manager in the Wisconsin area. Position Overview: Manage a portion of a major engineering program or a small technical program to assure that cost, schedules and performance goals are met. Assist in managing the reporting/dashboards developments used by the programs Responsibilities Interact and coordinate with Business Program management and Contracts Administration on issues pertaining to requirements, changes, interpretations, and fin
Posted 13 days ago | Updated 5 hours ago

Business Analyst

Robert Half

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Remote

Contract

Description Why is the role open/what is driving the need: the Rental Business and Consumer Home Ownership teams both have BAs. The Consumer Home Ownership team's BA was promoted and this contractor will be filling the role in the meantime. 6 month contract, possible extension. The permanent backfill is not approved by management yet so this contractor will be the interim solution. They will be working on the. What project will they be working on: "The analyst will be working on a project for ou
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Posted 5 hours ago

OnBase Programmer

Robert Half

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Remote

Contract

Description We are seeking a talented and experienced individual to join our team as an OnBase Programmer/System Admin. This role involves providing essential system admin and programming support for the OnBase platform at our bank. The ideal candidate should possess a profound understanding of OnBase application functionalities and be adept at utilizing system configuration and programming tools within OnBase to meet the business requirements of our users effectively. Principal Duties and Resp
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Posted 27 days ago | Updated 5 hours ago

Senior Systems Engineer

tax.com

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Remote

Full-time

The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming technologies.Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.Manage and deliver multiple projects with excellent time m
Posted 60+ days ago | Updated 5 hours ago

IT Support / Quality Analyst (Hybrid)

IMS

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Hybrid in Skokie, Illinois, USA

Full-time, Third Party

We value what makes you, IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS. What does t
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Posted 20 days ago