•Farmington Hills, Michigan, USA
THE JOB We are looking for an experienced IT Help Desk Level 2 self-starter that has a passion for delivering a great customer experience. Mandatory Skills and Experience 3+ Years experience on Level 1 and Level 2 Service Desk tickets 3+ Years experience in User Account Management 2-3 Years experience with M365 Have experience in imaging pc s, desktops, macs, and laptops Some experience on minor Laptop repairs is a plus Including replacing broken screens, keyboards Experience with Service Now (o