It Helpdesk Jobs in Austin, TX

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Helpdesk Analyst - Austin- Onsite

The HT Group

On-site in Austin, Texas, USA

Full-time

Overview: This position is 100% onsite at the client office in South Austin. The HT Group is partnering with a top company in the Austin area that develops software for businesses to help manage their networks, systems, and IT infrastructure. We are in search of a dedicated Helpdesk Analyst, who will be responsible for supporting internal users, troubleshooting network problems and assisting with the operational duties of team management. Will work with customers to determine and resolve proble

Help Desk Technician

Allied Consultants, Inc.

On-site in Austin, Texas, USA

Contract, Third Party

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.

Product Support Analyst

ArnAmy, Inc.

On-site in Austin, Texas, USA

Contract, Third Party

Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Project Manager

Apex Systems

On-site in Austin, Texas, USA

Full-time

Job#: 2017963 Job Description: Job Type: W2 Contract to Hire Contract Length: 6 Months Location: Onsite - downtown Austin, TX If you meet below qualifications, send resume in Word format to Project Manager to assist with a technology effort of Oracle Cloud Fusion ERP (financials & HR) migration from legacy implementation In collaboration with agency procurement team and various stakeholders, manage new IT procurementsGathering requirements and developing specificationsChecking against agency

WW Retail Online Production Support Manager

Apple, Inc.

On-site in Austin, Texas, USA

Full-time

Summary The people here at Apple don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!The Production Support Manager will lead a team of self-starters, and will establish key operational metrics and supervise

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C

Helpdesk Support Analyst

Genius Road, LLC

Hybrid in Austin, Texas, USA

Contract

Helpdesk Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic Helpdesk Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience Associate s Degree

Application Developer I | Remote | Contract

Walker Healthforce

Remote

Contract

Application Developer I | Remote | Contract Walker Healthforce is seeking an Application Developer I for a healthcare client located remotely. This is a contract position. START DATE: ASAP Wage Type: W2 Walker Healthforce Standard Perks: Weekly pay via Direct Deposit Medical, Dental, and Vision Available 401K JOB DESCRIPTION Responsible for client server and web based development projects throughout the software lifecycle, from requirements analysis, design and development to testing, release ma

Systems Engineer - Remote Technical Escalation

TEKsystems c/o Allegis Group

Remote

Full-time

Description: DUTIES AND RESPONSIBILITIES: Provide advanced technical support to the Help Desk and ensure that customer requests assigned to Technical Services are promptly resolved. Manage the design, layout and maintenance of all corporate data centers. Monitor existing and projected business needs against system capabilities and recommend enhancements, upgrades, and replacements as necessary. Identify and analyze technology trends and make recommendations to address these trends. Establish and

IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR Solutions

Remote

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi

Systems Engineer - Remote Technical Escalation

TEKsystems c/o Allegis Group

Remote

Full-time

Top Skills' Details 1. MCSE and a Bachelors Degree Required 2. Tier 2 and Tier 3 ticket escalation coverage - computer hardware / Software / Server / Network 3. Strong Networking experience. Description: DUTIES AND RESPONSIBILITIES Job descriptions describe the key areas of responsibility, but do not attempt to describe all activities or areas of responsibility. In most cases the description covers approximately 80% of an individual's daily, weekly or monthly job duties. Provide advanced techni

Executive Support Analyst

The Walt Disney Company

Remote

Full-time

The Enterprise Technology mission is simple, "We Connect, Empower and Protect the Disney magic." The End-User and Technical Operations organization within Enterprise Technology is responsible for monitoring and managing the end-to-end delivery and support of enterprise technology services across The Walt Disney Company and its' business segments. This organization is responsible for ensuring adherence to defined service levels and completion of approved work. Conduct service improvement initiati

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

Global Store Support Helpdesk Coordinator

Apple, Inc.

On-site in Austin, Texas, USA

Full-time

Summary The Global Store Support (GSS) Helpdesk Coordinator is responsible for removing obstacles to the smooth operation of Retail stores by rapidly responding to escalated tickets, ensuring that we meet our goal of providing Apple customers with an industry-leading, extraordinary experience. In particular, the Coordinator is responsible for providing our Retail teams with excellent customer service via telephone and email-based inquiries. Occasionally we participate in multiple simultaneous s

IT Infrastructure Analyst

Marriott International

Remote

Full-time

Job Number 24045862 Job Category Information Technology Location Frederick Data Center, 7300 Crestwood Blvd, Frederick, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY This position is responsible for the primary support, maintenance and system availability of the z/TPF mainframe platform which runs business critical Production, Test and Development application systems within this environment. Responsible for line m

Network Engineer

AE Business Solutions

Remote

Contract

We are actively seeking a talented Network Engineer with a specialization in advanced routing protocols, specifically in the conversion from EIGRP to BGP. This project is anEquinix Routing Refresh (Get EIGRP off the Equinix Edge as soon as possible)and instrumental in driving our network transformation efforts, optimizing our infrastructure for scalability, efficiency, and resilience. As a key member of our team, you wiead the migration from EIGRP to BGP and will handle the networking/routing as

Azure Cloud Software Developer and Engineer

SAIC

Remote

Full-time

Job ID: 2404988 Location: REMOTE WORK, AL, US Date Posted: 2024-04-04 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an Azure Cloud Software Developer and Engineer to join the Cloud One Operations and Sustainment Team to work in Impact Level 2/4/5/6. This candidate will be part o

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so