Junior Helpdesk II Jobs

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Help Desk Analyst II

Robert Half

Boston, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionWe are in the search for a proficient Help Desk Analyst II to become a part of our team. As a key member of our team, you'll be tasked with providing technical assistance to our workforce, ensuring the seamless operation of our IT systems at our local office. This role is based in Boston, Massachusetts, and provides a short term contract employment opportunity. Responsibilities: Provide remote and in-person technical support, focusing on hardware incidents Install,

Onsite Helpdesk II Technician

TEKsystems c/o Allegis Group

Wilkes-Barre, Pennsylvania, USA

Full-time

In search of a onsite helpdesk support administrator is responsible for managing all Help Desk requests and providing technical advice to resolve employee IT issues. Responsibilities also include assisting the IT Director with software testing and deployment. JOB RESPONSIBILITIES Manage tickets (via Zendesk) received at the Help Desk in a prompt and courteous manner; Troubleshoot computers/mobile devices operating systems and hardware issues; Manage company anti-virus software; Manage user accou

Help Desk Analyst II

Robert Half

Kalamazoo, Michigan, USA

Full-time

Description We are in search of a Help Desk Analyst II to become part of our healthcare and social assistance team in Kalamazoo, Michigan. In this role, you will provide level 2 support, troubleshoot network and system issues, and manage various projects. This role also involves working onsite to service end users across different departments and locations. This role offers a contract to permanent employment opportunity. Responsibilities: Providing escalated support by handling advanced tickets

Tier II Help Desk Analyst

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2415394 Location: WASHINGTON, DC, US Date Posted: 2024-12-03 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal

Help Desk Analyst II

Robert Half

Houston, Texas, USA

Full-time

Description We are in search of a Help Desk Analyst II to join our team. The role is primarily based in Houston, Texas. As a Help Desk Analyst II, you'll be tasked with providing technical assistance, managing AV equipment, and liaising with various teams across multiple locations. The position offers a contract to permanent employment opportunity. Responsibilities: Providing excellent customer service by promptly responding to service desk queries and issues Setting up and managing Microsoft T

Help Desk Analyst-II

Info Origin Inc.

London, Ohio, USA

Third Party, Contract

Role: Help Desk Analyst 2-Video Support Location: London, OH Work Mode: Onsite Employment Type: Contract Travel Required: No Interview Mode: Only Video Salary: Market Rate Req ID: 4866 Job Description The client expects a video support specialist extremely well-rounded in processing and scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints. Education: Preferred Educati

Help Desk Analyst II

Robert Half

Andover, Connecticut, USA

Full-time

Description We are offering a permanent employment opportunity for a Help Desk Analyst II in our Managed Services sector located in ANDOVER, Connecticut, United States. As a Help Desk Analyst II, you will be responsible for providing exceptional customer service, maintaining strong interpersonal communication with users and vendors, and demonstrating a solid understanding of supported software and technologies. Responsibilities: Ensure effective communication with users and vendors Display a str

Tier II Help Desk Analyst

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2415451 Location: WASHINGTON, DC, US Date Posted: 2024-12-04 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal

Help Desk Analyst II

Robert Half

Livonia, Michigan, USA

Full-time

Description We are offering a contract to permanent employment opportunity in Livonia, Michigan for a Help Desk/Service Desk Analyst. This role focuses on providing IT support, handling various hardware and software issues, and delivering exceptional service to end users within a dynamic industry. Responsibilities: Provide basic IT support to ensure smooth daily operations. Manage and resolve service desk tickets in a timely manner. Assist in troubleshooting IT software and hardware issues to m

Help Desk Analyst II

Robert Half

Philadelphia, Pennsylvania, USA

Contract

Description We are seeking a Help Desk Analyst II to join our team in the customer services industry, located in PHILADELPHIA, Pennsylvania, 19107-3426, United States. In this role, you will be tasked with providing technological support, troubleshooting hardware and software issues, and managing various IT systems. This opportunity offers a long-term contract employment. PART-TIME; 100% ONSITE Responsibilities: Provide assistance and support through internal ticket system, phone, and email to

Help Desk Analyst II

Robert Half

Pittsburgh, Pennsylvania, USA

Contract

Description We are in the search for a Help Desk Analyst II to join our team in the transport industry, located in Pittsburgh, Pennsylvania. In this role, you will be expected to execute a range of technical tasks such as maintaining computing systems, assisting in meeting setups, and offering help desk support to users. This role offers a long-term contract employment opportunity. Responsibilities Carry out routine maintenance on computer systems and VOIP phones to ensure optimal performance.

Help Desk Coordinator/Junior Analyst - Remote

Obxtek Inc.

Remote

Full-time

OBXtek, Inc. is staffing for a Help Desk Junior Analyst position. This position is twofold:Tier 1 Helpdesk support and Federal Conviction Withdrawal Database (FCWD) Assistant. Position Summary The Junior Analyst primary responsilities are Help Desk Tier 1 support for the FMCSA CDLIS Gateway responding to customer qeries by email and phone. The Analyst will also support the processing and management of conviction and withdrawal data for the State FCWD UI. This includes handling transmissions rec

NESD Help Desk Agent II - New Orleans

General Dynamics Information Technology

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

Help Desk Technician Tier II - Secret Clearance

Mindbank Consulting Group

Arlington, Virginia, USA

Contract

This position requires an active Secret clearanceMindbank Consulting Group has an immediate need for a Help Desk Technician Tier 2. This position is 100% onsite in Arlington, VA. Candidates must have at least a Secret clearance; an unexpired Security+ certificate is preferred but not required. This position pays between $70,000 - $75,000 and is based on each candidate s skills and professional experience. You will be working in a fast-paced, VIP environment. Help Desk Technician Tier 2 Responsib

Tier II Helpdesk/Technical Support Specialist (Asset Management)

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Help Desk Analyst II

Robert Half

Boston, Massachusetts, USA

Contract

Description We are in the search for a proficient Help Desk Analyst II to become a part of our team. As a key member of our team, you'll be tasked with providing technical assistance to our workforce, ensuring the seamless operation of our IT systems at our local office. This role is based in Boston, Massachusetts, and provides a short term contract employment opportunity. Responsibilities: Provide remote and in-person technical support, focusing on hardware incidents Install, configure, and mai

Help Desk Specialist II

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated He

Helpdesk Technician II // Service Desk Technician

APN Software Services, Inc

Minneapolis, Minnesota, USA

Contract

Title: IT Service Delivery Technician II Req #: XYLM1JP00000676 Location: 14550 28th Avenue North, Plymouth, MN 55447 Duration: 6 Months to conversion Shift Hours: 8 am 5pm local with potential for overtime and weekend work occasionally. **FULLY ONSITE** Resume should demonstrate experience in site support. (Will be responsible for 5 locations in the Minneapolis area, max distance is about 30 min between a couple of the offices. Longest distance is roughly 30 minutes per Google) Must have good t

Jr. IT Helpdesk

Idexcel Inc.

San Jose, California, USA

Contract

Idexcel s client is looking for a Jr. IT Helpdesk to join their team on a Contract basis Job Title: Jr. IT Helpdesk Location: San Jose, California 95134 Duration: 6 months contract Job Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running o

Help Desk Specialist II

Odyssey Information Services

Westminster, Colorado, USA

Full-time

Job Summary We are seeking a dedicated Help Desk Analyst to join our IT support team. The ideal candidate will be responsible for providing exceptional technical assistance and support to end-users, ensuring efficient operation of IT infrastructure. This role requires strong communication skills and the ability to analyze and troubleshoot various technical issues related to computer networking, operating systems, and IT services. Duties Respond to user inquiries via phone, email, or ticketing sy