Junior Helpdesk Manager Jobs

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Help Desk Manager

Titan Technologies

•

Destin, FL, USA

Full-time

Job Summary: Titan Technologies has an immediate opening in Destin, FL for a Help Desk Manager to support our Florida-based IT Services Programs. If meaningful work and having an impact is important to you, consider this opportunity! In this role, you will be responsible for overseeing the day-to-day operations of our help desk teams that handle T1/2 incidents and triaging and resolving calls, chats, emails, and online tickets in support of internal and external help desk projects. Ideal candida
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Posted moments ago

IT Manager - Associate (IT Helpdesk and Service Delivery)

Brainhunter Systems Ltd

•

Jersey City, NJ, USA

Contract

Job Role/Title: Associate Manager IT Helpdesk Job Location: New York City, New York, USA Project Duration: Long Team Contract - initial contract of 18 months, with keen possibilities of further extension. Work Hours: 40 hours per week, typically Monda to Friday - 8:00 a.m. to 5:00 p.m. / 9:00 a.m. to 6:00 p.m. (EST) Remote-Work Options: Hybrid Work setting, 2 days/week in the office required. Key Skillset / Ideal Resource for thie Role: Must have hands-on expertise with ITIL, IT Service Managem
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Posted 6 hours ago | Updated 3 hours ago

Help Desk Manager

Robert Half

•

Richmond Heights, OH, USA

Full-time

Description The incumbent will serve as the focal point for consistent and reliable delivery of all IT services to the organization's workforce and extended stakeholders. The incumbent will work closely with other areas with the IT team to ensure IT solutions meet performance and capability requirements, that standard operational work is fully documented, and that assigned tickets and project work is delivered with service levels. The incumbent will also be a focal point for functional teams see
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Posted 7 days ago | Updated moments ago

Help Desk Manager

Robert Half

•

Bethesda, MD, USA

Contract

Description Manage the day-to-day operations of the IT Service team, including training, guidance, mentoring, and performance management Ensure that all IT requests are handled in a timely and professional manner, and that customer satisfaction is maximized Streamline and improve the IT team's processes to enhance efficiency and customer service. Track and analyze Key Performance Indicators (KPIs) using Zendesk reports to ensure that IT service goals are met and identify trends and areas for
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Posted 4 days ago | Updated moments ago

IT Support Help Desk Manager

TEKsystems c/o Allegis Group

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Thornton, CO, USA

Full-time

We are currently searching for a IT Support/Service Desk Manager for our customer in North Denver area. Description: Our Customer is seeking an Information Technology Service Desk Manager responsible for the strategy execution, supervision, management, maintenance and coordination of the IT Service Desk resources to ensure the business-centric timely delivery of a superior customer service experience handling digital workplace-related incident resolution and request fulfillment to end users com
Posted 6 days ago | Updated 11 hours ago

Help Desk Manager | Tech Support Lead

Robert Half

•

Urbandale, IA, USA

Full-time

Description We are seeking a skilled and experienced Help Desk Lead Manager to oversee our team of Tier 1 technical support specialists. As a Help Desk Lead Manager, you will play a pivotal role in ensuring the timely and effective resolution of technical issues for our employees and contractors. You will also be responsible for mentoring and developing your team to ensure they have the skills and knowledge they need to provide exceptional customer service. Essential Duties and Responsibilities
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Posted 14 days ago | Updated moments ago

IT Help Desk Manager / IT Technical Support

TEKsystems c/o Allegis Group

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Thornton, CO, USA

Full-time

We are currently searching for a IT Support/Service Desk Manager for our customer in North Denver area. Description: Our Customer is seeking an Information Technology Service Desk Manager responsible for the strategy execution, supervision, management, maintenance and coordination of the IT Service Desk resources to ensure the business-centric timely delivery of a superior customer service experience handling digital workplace-related incident resolution and request fulfillment to end users com
Posted 6 days ago | Updated 11 hours ago

Entry Level Help Desk

Patriot Talent Solutions

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Knoxville, TN, USA

Full-time

Knoxville, TN | Entry Level Help Desk | Full-time We have multiple opportunities for Entry Level Help Desk Technicians in the Knoxville area. Must be willing to work any shift. Windows, Active Directory, PC imaging, password resets, troubleshooting and excellent customer service a must. Due to client request, candidates must be eligible to work in the United States without sponsorship. Equal Opportunity Employer/Veterans/Disabled
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Posted 7 days ago

Help Desk Manager - Boston, MA

Motion Recruitment

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Boston, MA, USA

Full-time

This client is a leader in construction services and construction management for the city of Boston and the Greater Boston area. They are in need of a Help Desk Manager to act as a hands off manager for a small team. In the role as the Help Desk Manager you'll be in the high impact position of overseeing the IT Department's end user support operations. You'll be managing a tight-knit team and be doing 80% management and 20% hands on responsibilities tackling escalated high level issues. You'll b
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Posted 28 days ago | Updated 11 hours ago

Help Desk Manager

Robert Half

•

Littleton, MA, USA

Full-time

Description Overview: Location: Littleton, MA - This will be a hybrid schedule, 3 days on site, 2 days off site. They will oversee a team of 5: o Information Systems Support Specialist I o Information Systems Support Specialist II o Information Systems Support Specialist o Information Systems Support Technical Lead o Information Systems Support Specialist IV Requirements Qualifications: Minimum 10 (preferably 15 plus) years Helpdesk/IT Support/Sysadmin/Application Support experience Minimu
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Posted 18 days ago | Updated moments ago

Jr Helpdesk

RMS Computer Corporation

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Everett, WA, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $17/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer refresh
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Posted 34 days ago | Updated 10 hours ago

Entry Level Help Desk Representative

Frontline Source Group

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Fort Worth, TX, USA

Contract

Client in Fort Worth, TX has a need for anEntry Level IT Help Desk Representativeon an anticipated 6 month contract basis. Company Profile: Healthcare industry Passionate about what they do In business 30+ years Entry Level IT Help Desk Representative Role: The Entry Level IT Help Desk Representative will assist the company with an EHR implementation and enter basic help desk information. Responsible for all data entry of employee information. Responsible for answering calls and documenting tic
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Posted 20 days ago | Updated 20 days ago

Jr Helpdesk

RMS Computer Corporation

•

Kent, WA, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $17/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer refresh
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Posted 34 days ago | Updated 10 hours ago

IT Support Help Desk Technician (Junior)

The Consortium Inc

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Washington, VA, USA

Contract

Job Description Provide ITIL Tier 1 and Tier 2-level technical support and assistance to computer users on-site for IT hardware and software support and maintenance, including expertise in hardware and software asset management and baseline configuration. Required Skills 3+ years experience in troubleshooting, break-and-fix, and maintenance for hardware/software computer and peripheral support in a Microsoft Windows environment, including imaging computers and software installation and deployme
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Posted 20 days ago | Updated 1 day ago

Help Desk Manager

Apex Systems

•

King of Prussia, PA, USA

Full-time

Job#: 1372370 Job Description: Apex Systems is partnering with our client MedRisk to find a Help Desk Manager for to join their team as Full-Time Employee. MedRisk is located in King of Prussia, the role is mainly remote but with some on-site piece. We are seeking a candidate with experience help desk management, knowledge of ServiceNow, & some technical experience. If interested in learning more please send over your resume to This person should have technical experience in the following: 1.
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Posted 60+ days ago | Updated 3 hours ago

Helpdesk Manager

Apex Systems

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Washington, DC, USA

Full-time

Job#: 2001727 Job Description: - Help Desk Manager - ** Direct Hire: $110,000 Salary ** (Washington, DC) !! Apex Systems has an Immediate Need for a Help Desk Manager in Washington, DC !! This will be an "Permanent Hire to Client" opportunity, supporting one of our Largest Government Clients Across the United States! Please see below for additional details: APPLY BY !! Emailing Your Resume To: - Job Title: Help Desk Manager - Location: Washington, DC - Contract Layout: Permanent / Direct Hire
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Posted 35 days ago | Updated 3 hours ago

IT Helpdesk Manager

Dogwood Management Partners, LLc

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Fort Belvoir, VA, USA

Full-time

Dogwood Management Partners, a certified SDVOSB, is seeking an IT Helpdesk Manager for an important federal client in Fort Belvoir, VA. This full-time role offers a salary, plus excellent benefits. W2 hourly rate setup is also available. All candidates will be subject to a complete background check. No H1 visas or third parties please. Preferred Experience: CPA, PMP, and/or CDFM desired Position Requirements: Active DoD Secret Clearance4+ years of Oracle DAI experienceKnowledge of multiple Def
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Posted 17 days ago

IT Helpdesk Support Technician - Junior

Reasonn

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Remote

Contract

Position: IT Helpdesk Support Technician - Junior Location: Arlington, VA Duration: Long Term 100% Remote work Communicates with all levels of customers.Installs and configures applications and other supported software packages Performs basic troubleshooting and triage of computers via remote computer access and phoneResolves routine issues and problems related to hardware and software Creates tickets for all problems called into the Technology HelpdeskQuickly escalates issues and problems that
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Posted 5 days ago

Help Desk Manager

Robert Half

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Remote or Manchester, NH, USA

Full-time

Description Position Overview: We are looking for an experienced Helpdesk Manager to oversee and lead our helpdesk operations. The ideal candidate will be a hands-on leader with a strong technical background, excellent communication skills, and a passion for delivering exceptional customer service. The Helpdesk Manager will play a crucial role in ensuring the smooth operation of our IT support services and will be responsible for managing a team of support technicians. Responsibilities: Team L
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Posted 20 days ago | Updated moments ago

Help Desk Manager | Remote

Isoftech Inc

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Remote

Contract

Responsible for managing day-to-day operation and direct supervision of all Service Desk personnel. Ensure that contract requirements and contract SLAs and performance criteria are met. Supports continual development of the Service Desk function, to include promoting a service-oriented culture and maintaining Service Desk SOPs. Supports interactions with other teams and manages queues. Creates daily and weekly reports. Monitors incidents and requests, and possible causes for increases or deviati
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Posted 46 days ago | Updated 10 hours ago