Junior Helpdesk Jobs in Detroit, MI

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Junior IT Support Specialist (Help Desk Level 1)

GalaxE.Solutions

On-site in Detroit, Michigan, USA

Full-time

What You Will Do Inventory Management: Maintain accurate records of all IT assets, including hardware and software inventory. Monitor stock levels and coordinate with procurement for timely replenishment. Conduct regular audits to ensure compliance with inventory policies. Help Desk Equipment Logistics: Manage the shipping and receiving process for work-from-home (WFH) resources. Coordinate equipment deployments and returns efficiently. Collaborate with the help desk ticketing system for trackin

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

On-site in Detroit, Michigan, USA

Third Party, Contract

DTS is looking for experienced Helpdesk/Technical Support Analyst for our Direct Client position based in Detroit, MI Position Summary: As a significant member of the Technology Division Client Services Team, the Technology Client Service Specialist will provide technical support and consultation services to users in a timely, accurate and efficient manner. The Technology Client Service Specialist will provide technical support for hardware, software and applications supported by the District. D

Entry Level Business Analyst (100% Remote Role)

Kani Solutions

Remote

Contract

Responsibilities: Analyzing and understanding business needs.Capture user requirements and user stories, in collaboration with the business stakeholders.Produce documentation to reflect business processes, user and data requirements.Business analysis and requirement elicitation skills.Strong communication, interpersonal, and problem-solving skills.We consider aspirants eligible to work in United States We are an E-verified company , we can help you with H1B sponsorship. Entry levels/s with NO I

Help Desk Agent - Level 1

SolvIT

Hybrid in Rochester Hills, Michigan, USA

Full-time

JOB TITLE: Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 7pm and can include some Saturdays and holidays as needed. LOCATION: Rochester Hills, MI This position currently is primarily remote but may require occasional onsite meetings, trainings, etc. A return to work date and protocol has not been determined at this time. Who is SolvIT, Inc.? SolvIT, Inc. provides a strategic approach to technology,

IT Support help desk

Sacrum Technologies LLC

Hybrid in Plymouth, Michigan, USA

Contract

At SACRUM Technologies, what we do here changes your WORLD! Come let us make it happen! You won't go wrong- We only believe in building great teams TOGETHER to deliver great results. Roles: Under minimal supervision, configures and installs complex software for IT users desktops and mobile devices. Provides advanced technical support for software and hardware of end-user computing. Provides advanced troubleshooting to readily identify complex or ambiguous problems and/or technical issues and es

INFORMATION SECURITY ANALYST ENTRY

RedSalsa Technologies, Inc.

Remote

Contract

INFORMATION SECURITY ANALYST ENTRY 118 Ravenel Center Place, Seneca SC 29678 3+ Months With Extensions 75% REMOTE JOB Job Decription DAILY DUTIES / RESPONSIBILITIES: VULNERABILITY SCANNING AND COORDINATE REMEDIATION WITH RESPONSIBLE TEAMS DEPLOY AND MANAGE EDR REVIEW FIREWALL REQUESTS RESEARCH AND ASSESS NEWLY RELEASED VULNERABILITIES REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Ability to communicate vulnerability information to non-security personnel Working knowledge of web applications Wo

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Sr. ServiceNow Consultant

Stefanini

Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). W

Specialty Development Practitioner

HTC Global Services

On-site in Dearborn, Michigan, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

IT PC/Printer Technician

TEKsystems c/o Allegis Group

On-site in Detroit, Michigan, USA

Full-time

Description: This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to PC Product customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This

Helpdesk Analyst

Manage My Dream, LLC

Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr

Application/Data Analyst

Apex Systems

On-site in Dearborn, Michigan, USA

Full-time

Job#: 2023290 Job Description: Job Description: Product Team within the Marketing and Sales maintains foundational applications that are used to update, maintain, and distribute the core dealer contract and location information. The data the team manages is in high demand throughout the enterprise. The team is working on modernizing both the core applications to Angular and its legacy interfaces to use rest APIs and Google APIGEE. This position would involve learning the front end applicati

HelpDesk Support

Virpie Inc.

Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Help desk Analyst

Morph Enterprise LLC

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Systems Administrator

Akkodis

On-site in Southfield, Michigan, USA

Full-time

Akkodis is seeking a full-time Systems Administrator with a client based near Royal Oak, MI. This individual must be customer-oriented, able to operate under pressure, to multi-task in a fast-paced environment and be able to work in a team atmosphere. Candidate must have a strong aptitude for problem-solving and must have at least two years of experience as a Systems administrator. Automation mindset is vital for success. This position entails a 70/30 split between help desk support and server/n