Junior Helpdesk jobs in Hartford, CT, USA

An IT services and managed services provider (MSP) is seeking a Junior Helpdesk Coordinator to join their team. In this client-facing role, you will serve as the primary point of contact for incoming client support requests, ensuring all calls are answered promptly, documented accurately, and routed to the appropriate technical resources. You will play a critical role in coordinating service desk operations and delivering a high-quality customer experience for clients across multiple industries.