Junior Technical Support Manager Jobs in Charlotte, NC

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Technical Support Analyst

Flexential

On-site in Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou

Technical Support Specialist- L1 and L2

Peterson Technology Partners

Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie

IT Support/ Software Engineer/ Technical support engineer

Vertisystem Inc.

Remote

Contract

Description: About the Role: You will be responsible for integrating retail stores with Company's inventory technology. You will play a key role in enabling customers to shop from various retailers by helping showcase store inventory, in conjunction with Sales and Account Management, by influencing the success of retailers on the Company platform. About the Team: The Retail Integration team directly impacts Company s objectives of growing our retailer network. This team reports up through the Dr

Technical Program Manager

Incedo Inc

Hybrid in Fort Mill, South Carolina, USA

Full-time

Technical Program Manager Fort Mills, SC, Florham Park, NJ Job Description: As a Technical Program Manager with Scrum Master experience, you will be responsible for managing multiple technical projects, ensuring they are delivered on time, within scope, and according to quality standards. You will work closely with cross-functional teams, including engineering, product management, and other stakeholders, to define project requirements, establish milestones, and track progress. Technical skills:

Technical Support Engineer

APN Consulting Inc

Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or

Systems Operations Manager/Production Support Manager

Acruex Inc.

On-site in Charlotte, North Carolina, USA

Contract, Third Party

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Help Desk /Technical Support Representative (Remote)

ConsultNet, LLC

Remote

Full-time

Help Desk / Technical Support Representative (Remote) Remote - USA 6 month Contract (possible conversion/extension) Pay: $18.00 to $20.00 per hour Job Description: Our client is currently looking for a full remote Technical Support specialist. You will be tasked with assisting internal employees with support across 3 systems across the United States. In this role you will work in a que and assist employees with various questions related to procedures, account questions and how to pull various r

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans

Technical Support Engineer 2

Kforce Technology Staffing

Remote

Full-time

RESPONSIBILITIES: Kforce has a client in Dallas, TX that is seeking a Technical Support Engineer 2. Summary: The Technical Support Engineer II/Remote Engineer 2 works as a member of the Reactive Service Delivery Team to provide support services to clients. The position is highly client-facing via phone, email, and remote assistance tools, and as such requires outstanding communication and client service skills. The Tech Support Engineer resolves workstation, server and network problem tickets,

Technical Manager (Remote)

S2Tech

Remote

Full-time

Technical Manager Location: Remote (with minimal travel) About Us: Known for Delighting the Client through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services related projects. Feel free to learn more at . Why S2Tech?: Stable privately-owned company with a stron

Technical Support Supervisor

Symbotic

Remote

Full-time

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need The Technical Support Supervisor for operational sites plays a hands-on role in leading Technical Support team members, actively troubleshooting the system, becoming a system lead

Technical Consultant - Child Support

CSG

Remote

Full-time

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Lab

Senior Process Engineer

Zachary Piper Solutions, LLC

On-site in Charlotte, North Carolina, USA

Full-time

Piper Companies is currently searching for a Senior Process Engineer work on-site in Charlotte, NC for a leader in the Iron and Steel industry. The Senior Process Engineer will be vital in designing new processes accompanying reduction plants and new technologies. Responsibilities of the Senior Process Engineer include: Oversee document process calculations, develop standard calculation methods, and check calculations by other process engineers Create process flow diagrams Calculate existing a

Oracle Technical Manager/Lead

Konane Solutions

Remote

Contract

Needs Management experience. We ve been sending Technical Leads / Architects that are super HANDS ON - the managers ALSO needs someone Managing internal resources on a development team & external resources. Experience as a technical lead for solutions integrating Cloud Fusion ERP with third party applicationsExperience facilitating solution with developers ( third party) and BSAsJIRA PM experienceOIC / MuleSoft experience

Technical Project/Program Manager

Robert Half

Remote

Contract

Description Robert Half is looking to hire for one of our top clients in your market for a Technical Project Manager opportunity. PM - Fluent in MS Project Plan has vendor engagement experience Planview experience Healthcare Medicare/CMS knowledge Collaborator Organized process driven and not an IT PM but end to end PM. Serve as technical coordination point for projects and initiatives of moderate or higher complexity. Accountable for ensuring that deliverables are produced and approved accordin