Junior Service Desk Analyst Jobs

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IT Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Green Bay, Wisconsin, USA

Full-time

Description: Ability to work in a fast-paced team environment where requirements are constantly changing. Strong organizational skills with exceptional follow through and attention to detail. Serves as the primary point of contact for IT by responding to telephone calls, email, and personnel requests for technical support. Responsible for reviewing service desk ticket queues, documenting support, diagnostic activities, and escalating issues as required. Promotes cross-team relationships with oth

Service Desk Analyst

LaSalle Network

On-site in Murfreesboro, Tennessee, USA

Contract

LaSalle Network is partnering with a client of ours, one of the largest credit unions in middle Tennessee and one of the largest credit unions in the United States, who is actively hiring for a Service Desk Analyst. They are looking to grow their service desk team in Murfreesboro, TN. This is a contract to permanent opportunity with a client that provides strong growth opportunities. Service Desk Analyst Responsibilities: Provide first contact support of incoming requests to the service desk via

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Green Bay, Wisconsin, USA

Full-time

We have an exciting opportunity for someone to join our growing team. This is a chance to enhance your skills and gain valuable experience. The role requires the candidate to be on-site for two days a week at a corporate office of their choice, and they must have a consistent schedule. The Service Desk team consists of four members and is responsible for all service desk and 99% of desktop support tasks for the organization. The role requires a higher level of technical ability than a Tier 1 S

IT Service Desk Analyst

SAIC

On-site in Norfolk, Virginia, USA

Full-time

Job ID: 2404471 Location: NORFOLK, VA, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Senior Service Desk Analyst-Onsite

SATCON Inc

On-site in Richmond, Virginia, USA

Third Party, Contract

Senior Service Desk Analyst Location- Richmond, VA(onsite) Job Description: Seeking an experienced Senior Service Desk Analyst . The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. Client needs an individual who is passionate about customer service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls and email related to IT support and Service

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Halethorpe, Maryland, USA

Full-time

Description: Job Description Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions in a fast paced environment daily. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call las

Technical Service Desk Analyst

Tandym Tech

On-site in Orlando, Florida, USA

Contract

A hospitality organization in Florida is currently seeking a new Technical Service Desk Analyst. In this role, the Technical Service Desk Analyst will be responsible for working with internal and external resources to ensure that the systems are operating correctly, staff has the required access, service requests are processed efficiently and that operations have continuous use of the solution. Responsibilities: The Technical Service Desk will: Create, review and triage support tickets on a time

IT Service Desk Analyst

SAIC

On-site in San Diego, California, USA

Full-time

Job ID: 2404438 Location: SAN DIEGO, CA, US Date Posted: 2024-03-25 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Halethorpe, Maryland, USA

Full-time

Description: Job Description Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions in a fast paced environment daily. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call las

Field Service Desk Analyst

Softworld, Inc.

On-site in Carlsbad, California, USA

Full-time

Position Summary The Field Service Desk Analyst role is to ensure proper computer operation, so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the de

Senior Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Chicago, Illinois, USA

Full-time

Description: The Service Desk Analyst is a core team member of the Information Services department whose primary mission is to provide timely desk side and remote end user technical support for the company's technology. The position will be the primary onsite point of contact for the corporate headquarters as well as remote point of contact for sales staff and will support the analysis, diagnosis, and resolution of end user computing problems. The position will work closely will all levels of th

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Austin, Texas, USA

Full-time

Required Skills: 2+ years of helpdesk support experienceExperience supporting Windows OSExperience remote troubleshooting hardware equipment (i.e. PC's, Printers, etc.)Experience with Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently doubling in size due to higher call volume and incoming tickets. While supporting daily IT related tasks and projects, technician will also have opportunities to grow technical skills by learning new technologies t

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Baltimore, Maryland, USA

Full-time

Description: We are hiring a helpdesk technician to provide phone support to internal users. The Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to othe

Service Desk Analyst

INSPYR Solutions

On-site in Houston, Texas, USA

Contract

Title: Service Desk Analyst Location: Houston, TX 77058 Duration: Long Term Contract Compensation: $24hr Work Requirements: , Holders or Authorized to Work in the US Monday- Friday 8am- 5pm Weekly Pay! 100% in Office Long term contract Job Description: Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and d

Service Desk Analyst

INFOMATICS

On-site in Pontiac, Michigan, USA

Full-time

Job Description Candidate must be a self-starter who takes ownership and responsibility of assignments and understands the urgency and importance of providing excellent customer service. 5+ years experience on a Level 1 / Level 2 Service Desk3+ years experience in User Account Management (experience with OTKA a plus)3+ years experience with M365 Product end user supportPassionate about delivering the ultimate customer experienceExcellent knowledge and experience using Microsoft Office 365 Sui

Service Desk Analyst Req # 1172 ONSITE

SR International Inc.

On-site in Phoenix, Arizona, USA

Contract

State of AZ AZDEQ Service Desk Analyst Req # 1172 Location: 1110 W. Washington, Phoenix, AZ, 85007 Tentative Shift Hours: Monday to Friday, 8 AM to 5 PM (40 Hours/Week). ship Required. Background check Required. Fingerprinting Clearance Card Required. Additional Information 7 year National, County, Criminal background check required Position Description: Service Desk Analyst Open, monitor, work, and close tickets in a ticket tracking system responding promptly to customer needs. Monitor call

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Halethorpe, Maryland, USA

Full-time

Description: Job Description Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions in a fast paced environment daily. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call las

Service Desk Analyst- Pontiac, MI

Digital Technology Solutions

On-site in Pontiac, Michigan, USA

Contract

DTS is looking for Service Desk Analyst for our direct client position in Pontiac, MI Job Description This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst.This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and maintenance, and monitoring work queues.In addition the role will resolve incidents in the areas of Telecommunicatio

Service Desk Analyst

Arnold & Porter Kaye Scholer LLP

On-site in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Service Desk Analyst

Stefanini

On-site in Miami, Florida, USA

Contract

Stefanini Group is looking for a Service Desk Analyst for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! The Technology Service Desk Analyst will be based in the Miami, FL office. Under the supervision of the Senior Delivery Technology Manager (SDTM), they will be responsible for: Promote 'customer first' approach with all interactions. Provide 1st Level technical support and expertis