Junior Service Desk Analyst Jobs

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Jr Service Desk Technician

AAC Inc

On-site in Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

IT Service Desk Analyst

SAIC

On-site in San Diego, California, USA

Full-time

Job ID: 2405596 Location: SAN DIEGO, CA, US Date Posted: 2024-04-17 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

IT Service Desk Analyst

SAIC

On-site in Norfolk, Virginia, USA

Full-time

Job ID: 2405597 Location: NORFOLK, VA, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Service Desk Analyst

Bachrach Group, Ltd

Hybrid in Chesterfield, Missouri, USA

Contract

Seeking a Service Desk Analyst for a 6 month extendable assignment at an international bank. This is a hybrid role requiring 2-3 days in the office. Responsibilities: Assist in installing, configuring, and maintaining hardware and software for remote users. Provide PC hardware and software updates/upgrades. Record all client interactions using ticketing system. Manage user accounts in Active Directory. Facilitate remote access for users, including laptop support. Provide A/V support and coordina

Tier I Service Desk Analyst

Business Operational Concepts

On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Service Desk Analyst (Boston, MA)

GavinHeath, LLC

On-site in Boston, Massachusetts, USA

Full-time

Service Desk Analyst Broomfield, CO 19/h W2 The first 2 weeks they will work M-F 8-5 shift for training. Once training is complete, they will work a 11:30am-8pm shift. They are open to candidates in Denver, Las Vegas, NV or Dayton, OH. They have Distribution centers and IT teams in those locations. Shift Preferences: This shift will be need to work from 11:30am-8pm and have to be available to work on Friday, Saturday and Sunday, they will be flexible on the days off as long as they work these da

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Catonsville, Maryland, USA

Full-time

Description: Perform application upgrades for premier customers on a scheduled basis Responsible for immediate escalation of issues that occur during an upgrade Responsible for adherence to the upgrade processes and procedures for both Production and Non-Production environments 1-2 years' work experience in industry, client/customer service or technical help desk. Experience working and communicating with external clients required. Ability to work independently yet support team responsibilities.

Entry Level Service Desk Analyst

GavinHeath, LLC

On-site in Westwood, Massachusetts, USA

Contract

Service Desk Analyst GavinHeath is partnering with a client in Broomfield, CO looking to add a Service Desk Analyst to their team. The role is a long term contract position.This role is a Hybrid position.The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests rep

Service Desk Analyst

General Dynamics Information Technology

On-site in Key West, Florida, USA

Full-time

Senior Systems Analyst Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Analyst joining our team to help client's IT systems worki

Technical Service Desk Analyst

Tandym Tech

On-site in Orlando, Florida, USA

Contract

A hospitality organization in Florida is currently seeking a new Technical Service Desk Analyst. In this role, the Technical Service Desk Analyst will be responsible for working with internal and external resources to ensure that the systems are operating correctly, staff has the required access, service requests are processed efficiently and that operations have continuous use of the solution. Responsibilities: The Technical Service Desk will: Create, review and triage support tickets on a time

Technical Service Desk Analyst

Tandym Tech

On-site in Orlando, Florida, USA

Contract

A hospitality organization in Florida is currently seeking a new Technical Service Desk Analyst. In this role, the Technical Service Desk Analyst will be responsible for working with internal and external resources to ensure that the systems are operating correctly, staff has the required access, service requests are processed efficiently and that operations have continuous use of the solution. Responsibilities: The Technical Service Desk will: Create, review and triage support tickets on a time

Service Desk Analyst/Desktop Support Analyst

Orpine.com

On-site in New York, New York, USA

Contract

Job Title: Service Desk Analyst Location: New York, NY (Onsite) Duration: 12 Months+ Job Description: This role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and learn the unique approach that a truly global firm utilizes towards Information Technology. Key relationships The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels o

Service Desk Analyst- Pontiac, MI

Digital Technology Solutions

On-site in Pontiac, Michigan, USA

Contract

DTS is looking for Service Desk Analyst for our direct client position in Pontiac, MI Job Description This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst.This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and maintenance, and monitoring work queues.In addition the role will resolve incidents in the areas of Telecommunicatio

Field Service Desk Analyst

Softworld, Inc.

On-site in Carlsbad, California, USA

Full-time

Position Summary The Field Service Desk Analyst role is to ensure proper computer operation, so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the de

IT Service Desk Analyst

Randstad Digital

On-site in Champaign, Illinois, USA

Contract

job summary: Job Description: The Service Desk Analyst is responsible for providing technical assistance / support for desktops, laptops, virtual desktops, network connectivity, business applications, Insurance applications, VOIP telephone systems and any other peripherals from customer phone calls, email, walk-ins, and customer service portal. Responsible for providing on-site support for all facets listed and are expected to diagnose, research and isolate the problem, as well as maintaining

Service Desk Analyst

Stefanini

On-site in Salt Lake City, Utah, USA

Contract

Stefanini Group is hiring!Stefanini is looking for Service Desk Analyst in Salt Lake City, UT. (100% Onsite)For quick Apply, please reach out to Rahul Kumar- call: / email: Open to W2 Candidates only! This role requires ~1 weekend a month availability. WEEKLY Schedules Monday to Friday6:00AM to 2:30PM9:30AM to 6:00PM WEEKEND Schedules Monday/Tuesday and Saturday/Sunday 4 days at 10 hours per day:6:00AM to 4:30PM8:30AM to 7:00PM This role requires 100% onsite availability. 5 days in the office.

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Service Desk Analyst

Summit 7 Systems

Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we

Service Desk Analyst

Arnold & Porter Kaye Scholer LLP

On-site in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Service Desk Analyst

Velocity Search Group Inc.

On-site in New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,