Junior Service Desk Analyst Jobs

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Service Desk Analyst

TEKsystems c/o Allegis Group

Byron Center, Michigan, USA

Full-time

Description: JOB DESCRIPTION Looking for a helpdesk analyst. This person will start off with managing the password reset queue via Active Directory and once comfortable in the role will start troubleshooting applications, need someone with Win/O365 troubleshooting experience. Onsite 5 days a week, Monday - Friday. Working with tenured helpdesk team & points of escalation. Level 1 first line support. Room for upward mobility, pick up new technologies and grow in your career. Job Description: Rol

Service Desk Analyst

TEKsystems c/o Allegis Group

San Antonio, Texas, USA

Full-time

Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolved tickets, including investigating misassignments and determining appropriate actions for resolution. Strong communication skills, with the capacity to collaborate effectively across multiple teams a

Service Desk Analyst

TEKsystems c/o Allegis Group

San Antonio, Texas, USA

Full-time

One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company! Below are the details of what they are looking for. Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolve

Service Desk Analyst II

TEKsystems c/o Allegis Group

Fond du Lac, Wisconsin, USA

Full-time

Description: Service Desk Analyst II - contract onsite 5 days a week This is a long term contract role with potential to convert into an FTE position at the end of the year. If they don't convert this person, they will keep them on an ongoing contract until a full time role opens up for them. 1. Experience troubleshooting Microsoft Applications 2. Experience with Computer deployments, ideally with Intune 3. Experience supporting a variety of hardware and devices. This environment includes Mixed

Service Desk Analyst

Brilliant Infotech Inc.

Richmond, Virginia, USA

Contract, Third Party

Role: Sr. Service Desk Analyst Location: Richmond, VA (on Site) Type of employment: Contract Length of Contract: Long Term Job Description: Client needs an individual who is passionate about customer service with experience leading fellow team members.The Senior role is responsible for managing incoming customer calls and email related to IT support and Service Requests.Required Skills include: Windows 10 & 11, Active Directory, Group Policies, Incedent Management, problem Management, Okta etc

Service Desk Analyst

CAI

Pittsburgh, Pennsylvania, USA

Full-time

Service Desk Analyst Req number: R2405 Employment type: Full time Worksite flexibility: Onsite Job Summary We are looking for a motivated Service Desk Analyst ready to take us to the next level! If you have remote desktop and troubleshooting skills, and are looking for your next career move, apply now. Job Description We are looking for a Service Desk Analyst to respond to phone and email requests for technical assistance, troubleshoot to determine the source and solution of a problem, communic

Service Desk Analyst

Bachrach Group, Ltd

Chesterfield, Missouri, USA

Contract

Seeking a Service Desk Analyst for a 6 month extendable assignment at an international bank. This is a hybrid role requiring 2-3 days in the office. Responsibilities: Assist in installing, configuring, and maintaining hardware and software for remote users. Provide PC hardware and software updates/upgrades. Record all client interactions using ticketing system. Manage user accounts in Active Directory. Facilitate remote access for users, including laptop support. Provide A/V support and coordina

Service Desk Analyst

General Dynamics Information Technology

Key West, Florida, USA

Full-time

Senior Systems Analyst Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Analyst joining our team to help client's IT systems worki

Service Desk Analyst II

Flexential

Colorado, USA

Full-time

Job Description: The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job FunctionsField incoming interactions to the Service Desk via phone, email and self-service regarding hardware and software related requests and is

Service Desk Analyst II

Flexential

Charlotte, North Carolina, USA

Full-time

Job Description: The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job FunctionsField incoming interactions to the Service Desk via phone, email and self-service regarding hardware and software related requests and is

Service Desk Analyst

Maximus, Inc.

Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res

IT Service Desk Analyst

NTT DATA

Lemont, Illinois, USA

Full-time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Service Desk Analyst]] to join our team in [[Lemont]], [[IL]], [[USA]]. Job Responsibilities Include Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. Support will requi

IT Service Desk Analyst

SAIC

San Diego, California, USA

Full-time

Job ID: 2405596 Location: SAN DIEGO, CA, US Date Posted: 2024-04-29 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

Service Desk Analyst

Phoenix Technology Partners, LLC

Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel

Junior Application Service Desk Analyst

Tria Federal

Vienna, Virginia, USA

Full-time

Hybrid Vienna, VA Full TimeActive Secret Clearance * * ship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to sponsor at this time. Who We Are: Tria Federal (Tria) is the premier middle-market IT and Advisory services provider delivering digital transformation solutions to Civilian, Defense, and Intelligence agencies across the federal sector. With a future-forward vision and a mission rooted in

Entry Level Service Desk Analyst

GavinHeath, LLC

Westwood, Massachusetts, USA

Contract

Service Desk Analyst GavinHeath is partnering with a client in Broomfield, CO looking to add a Service Desk Analyst to their team. The role is a long term contract position.This role is a Hybrid position.The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests rep

Service Desk Analyst - Day Shift

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se

Jr Service Desk Technician

AAC Inc

Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Service Desk Analyst- Pontiac, MI

Digital Technology Solutions

Pontiac, Michigan, USA

Contract

DTS is looking for Service Desk Analyst for our direct client position in Pontiac, MI Job Description This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst.This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and maintenance, and monitoring work queues.In addition the role will resolve incidents in the areas of Telecommunicatio