Knowledge management Jobs in Chicago, IL

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Sr IT Product Manager

Commonspirit Health

Remote or Englewood, Colorado, USA

Full-time

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more tha

Knowledge Warehouse Data Manager

University of Kasnas

Remote or Lawrence, Kansas, USA

Full-time

Job Description 60% Design, implement, and manage the EARTH Knowledge Warehouse repository.Serve as a central resource and concierge within EARTH, managing and nurturing the information sharing databases and systems, maintaining familiarity and contacts with relevant personnel across all academic partners.Collaborate closely with academic partner tech transfer offices, libraries, and EARTH researchers to curate, archive, and make accessible resulting publications, data, tools, analytic capabili

Senior Director of IT, ITSM & End User Experience (Remote)

Johnson Controls, Inc.

Remote or Milwaukee, Wisconsin, USA

Full-time

Position Summary: Johnson Controls is seeking a visionary and experienced Senior Director of ITSM & End User Experience to lead a global team responsible for delivering seamless IT services and exceptional end-user experiences across the enterprise. This role spans key functions including IT Service Management (ITSM), End User Computing (EUC), Field IT, Asset Management, and Mobility. As a global manufacturing leader in smart buildings and sustainable technology, Johnson Controls depends on re

Infrastructure Engineer II - Network

Sutter Health

Remote or Sacramento, California, USA

Full-time

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: This is a hybrid role with the successful candidate working on-site in Sacramento when required. The Infrastructure Engineer II is responsible for troubleshooting and monitoring enterprise-level data center, campus, WAN, and wireless networks. This role requires experience in a multi-platform environment, including Cisco, Palo Alto Networks, Aruba, and F5. The en

ServiceNow Administrator

NuAxis LLC

Remote

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated S

WMS Operations Lead

eTeam, Inc.

Chicago, Illinois, USA

Third Party, Contract

Detailed JD Overall Experience: 8-10 years of IT experience Operation lead for performing Incident Management, Problem management, Service request, Change Management and Knowledge Management. Production Support project experience (8 years of experience) with BY WMSShould have experience in multiple WMS application versionsProficient in handling MOCA commands, Labels, Reports and Page-builders.Ability to resolve BY WMS production tickets and perform RCA (root cause analysis)Ability to provide per

ServiceNow ITSM Service/Process Owner

HCL Global Systems

Remote

Third Party, Contract

Job Title: ServiceNow ITSM Service/Process OwnerLocation: Remote ok for the right candidateDuration: 6+ months (Possible extension)Positions: 1 Must-Have Certifications:ITIL v4 Foundation or higher (Preferred: ITIL Managing Professional, ITIL Strategic Leader)ServiceNow Certified System Administrator (CSA)ServiceNow ITSM Implementation Specialist (CIS ITSM) Must-Have Skills:5+ years as a Senior BA/Architect with ServiceNow implementation experienceITSM Process Analyst with ServiceNow expertiseIT

Senior Infrastructure Technical Writer

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Title: Senior Infrastructure Technical Writer Location: Alpharetta/Marietta - GA/ Berkeley-NJ / Omaha-NE 5 days onsite We are seeking a highly skilled Senior Infrastructure Technical Writer to join our team. The ideal candidate will have a strong background in researching, documenting, and maintaining detailed technical materials for infrastructure environments, including data centers and cloud solutions. This role involves collaborating with cross-functional engineering teams, creating com

Platform Architect (HRSD)

HeartCentrix Solutions

Remote

Contract

Responsibilities: Lead architectural strategy and solution design across ServiceNow HRSD implementations. Collaborate with executive stakeholders, platform owners, enterprise architects, and developers to align on technical roadmaps and business objectives. Translate HR process requirements and technical specifications into scalable ServiceNow solutions and platform blueprints. Provide expert guidance on HR case management, employee journeys, onboarding, knowledge management, and HR integrations

Technical Writer

Randstad Digital

Remote or St. Louis, Missouri, USA

Contract

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Technical Training Lead Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Saint Louis, Missouri job type: Contract salary: $31.04 - 41.04 per hour work hours: 3pm to 11 pm education: Bachelors responsibilities: As a Technical Writer on our team, you will be responsible for the research, authoring, publishing, and maintenance of processes, proce

ServiceNow Technical Product Owner - HRSD

PeopleLogic Business Solutions Pvt Ltd

Remote

Full-time, Third Party

Summary: We are seeking a highly skilled ServiceNow Technical Product Owner - HRSD to lead the design, implementation, and management of our ServiceNow HR Service Delivery (HRSD) platform. The ideal candidate will be responsible for translating business needs into actionable technical requirements, driving platform enhancements, and ensuring seamless integration within our IT and HR ecosystems. Purpose: The ServiceNow Technical Product Owner - HRSD will act as the primary point of contact betwee

Practice Leader - Genesys with Sales

Accuro Group

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj

Sr Technical Writer-AI/ML

Trilyon, Inc.

US

Full-time

The Technical Writer will be responsible for planning, creating, managing, and delivering content to help users understand and use technology. This role is integral to engineering and user experience teams. The successful candidate will design and establish style guidelines and standards for texts and illustrations, develop a knowledge management strategy, and create, compile, and organize technical documents for both internal and external use. Responsibilities: Map existing Responsible AI wor

ServiceNow Developer

Smart Synergies

Remote

Full-time

100% Remote Our client has an immediate need for ServiceNow Developer(s) to assist in the technical solution and development / implementation of applications leveraging the OOTB modules and customization as necessary to ensure the required business outcomes are delivered OOTB ServiceNow modules and Custom App to migrate legacy applications to the DoD Enterprise ServiceNow platform. As a ServiceNow developer, you will deliver products and services defined throughout the life cycle of the project

M3 Plant Maintenance, Functional

AOA Software Solutions, LLC

Chicago, Illinois, USA

Contract

Senior M3, Consultant Service Plant Maintenance Module Must be able to travel freely between Canada and the US, up to four to five times per year, for project milestones, staying up to two weeks per trip.M3A/M3 Applications Products/Functional/Maintenance Order Management//Industry Knowledge-Distribution//Industry Knowledge-Facilities Management//Industry Knowledge-Industrial Manufacturing//Infor Deployment Method Hard requirement: Customer requires deep experience in M3 data migration, especia

Sr Technical Writer-Must have Machine Learning product

Trilyon, Inc.

US

Full-time, Contract

For over 15 years, Trilyon has been at the forefront of providing comprehensive global workforce solutions and staffing services. Leveraging our extensive expertise across multiple domains such as Cloud technology, Salesforce, AI, Machine Learning, and Technical Writing, we consistently exceed expectations in catering to a wide range of requirements. Currently we are seeking a "Technical Writer ," for one of our clients that is a leading multination corporation. Position: Technical Writer - Ma

ITIL Service Management Associate ITSM

Request Technology, LLC

Chicago, Illinois, USA

Full-time

We are unable to sponsor for this permanent full-time role Position is bonus eligible Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes

HR Systems Functional Consultant (ADP/Kronos)- Remote- Contract

Pegasus Knowledge Solutions

Remote

Contract, Third Party

Title : HR Systems Functional Consultant (ADP/Kronos) Location : Remote Duration : Till end of the year Required : ADP Implementation or ADP Outsourcing expereince, Kronos knowledge, Interface Management experience. Job Summary: We are seeking a skilled ADP/Kronos Functional Interface Specialist to support the reshuffling and integration of interfaces from ADP to various vendors. This role will focus on ensuring seamless data flow, managing cloud-based Kronos upgrades, and collaborating with bot

Senior Database Engineer

Leidos

Remote

Full-time

The Repeatable Offerings Service Center (ROSC) at Leidos currently has an opening for a Senior Database Engineer to support our Blacksburg Virginia Enterprise IT Operations Center. This is a great opportunity to work with an elite team of database and systems professionals to maintain a secure environment for critical systems. Bring your own experience and work with our team to teach and learn while building, maintaining, and supporting our customer's environments. Primary Responsibilities Desi

Agile Methods Management Intern

Penn State

Remote or State College, Pennsylvania, USA

Part-time

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current em