LANDesk Service Desk Jobs

Refine Results
1 - 20 of 161 Jobs

Service Desk Lead

AAC Inc

Vienna, Virginia, USA

Full-time

Provides daily supervision and direction to service desk staff who are responsible for phone, email and in-person service desk support in the areas of standard desktop applications, troubleshooting hardware/software, workstation builds, printer problems, network, and systems support. Oversees the service desk operations, systems, tools, policies, procedures, and practices and creating and managing work schedules, and ensuring staff adhere to process and policy requirements. Serves as the Inciden

IT Service Desk Manager - Decatur, GA

Pivotal Solutions Inc

Decatur, Georgia, USA

Full-time

IT Service Desk Manager Job Summary: This role oversees and manages all aspects of IT support, including our service desk team members, IT Support, and AV Specialists. In addition to managing support operations, the successful candidate will be responsible for leading IT projects to enhance our systems, and services. To ensure efficient performance of the support team, the creation, management, and monitoring of Key Performance Indicators (KPIs) are a must for this role. Essential Functions: Te

Service Desk Agent

STAND 8

Contract

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! Are you a customer-centric problem solver with a passion for technology? Do you thrive in a fast-paced environment where your communication skills and technical expertise come together to deliver exceptional support? If so, we invite you to embark on a rewarding journey as

Service Desk Analyst II

TEKsystems c/o Allegis Group

Fond du Lac, Wisconsin, USA

Full-time

TEKsystems is seeking a Tier II Support Technician to support one of our Fortune 500 clients in Fond du Lac, WI. The support roles will be on site in Fond du Lac. Ideal candidates will have at least an associate's degree in information technology or computer science. We are requiring at least one year of IT help desk experience and at least six months of customer service skills. Please apply directly for more information. Skills needed: Excellent customer service skills (comfortable talking/work

Service Desk II (Onsite)

Irvine Technology Corporation (ITC)

Salt Lake City, Utah, USA

Contract

Service Desk II (Onsite) We have an immediate need for a contract Service Desk II to join a packaging and containers manufacturing company. The Service Desk II will provide support, break-fix/hardware repair and troubleshooting of IT deployed equipment, smartphones, networks, printers, phone systems and software installations. Location: Salt Lake City, Utah (Onsite) This job expects to pay about $25 35 per hour plus benefits. What You Will Do: Use and maintain organization s IT Services Managem

Air Force Cloud1 Service Desk

SAIC

Hanscom Air Force Base, Massachusetts, USA

Full-time

Job ID: 2405929 Location: HANSCOM AFB, MA, US Date Posted: 2024-04-25 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a highly motivated Site Support Technical Specialist to join our Cloud One team on a 24/7 support desk. The selected candidate will create and triage Tier 1 an

IT Service Desk Analyst II

TEKsystems c/o Allegis Group

Fond du Lac, Wisconsin, USA

Full-time

Description: 1. Service Desk Support a.Under general supervision, responsible for providing outstanding 1st and 2nd level incident and service request support for all IT devices, software and applications. This includes, but not limited to the following: i. Network, Telecom, Servers, and applications installed on these platforms. ii. Desktops, Laptops, Tablets, printers, etc. and applications installed on these platforms. . Audio-visual/Conference Room technology. b. Provide quality resolutions

Service Desk Analyst

Spruce Technology Inc.

New York, New York, USA

Full-time, Contract

Applicants must be local to New York City, NY / New Jersey / or Southern Connecticut Areas (Driveable Distance to NYC/NY)Shift Hours: Schedule will be weekend night shift (Sat 8pm-9am, Sun 7pm-8am, Mon 8pm-8am).Job Summary: The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their ass

Service Desk Analyst

TEKsystems c/o Allegis Group

Hartland, Wisconsin, USA

Full-time

Description: We are hiring for the position of Service Desk Analyst in Hartland, WI. The main responsibilities of this position include providing technical support and guidance to resolve users' computer hardware and software issues, evaluating and prioritizing incoming requests for assistance from users, and installing or assisting with the installation of new hardware, software, and peripheral equipment. The Service Desk Analyst will also coordinate service or replacement of defective products

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Pittsburgh, Pennsylvania, USA

Full-time

Description: Our client is seeking a Service Desk Analyst to support their facility in Pittsburgh, PA. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of our clients end user facing technology. Employees in this role create and manage access to networks, systems, and applicat

Level I - Level II Service Desk Tech

Massive IT

Tampa, Florida, USA

Full-time

Tier I: Job expectations for a Tier I IT Service Desk Technician:Tier 1 Applicant must be at least A+ Certified (or obtain it within first 90 days). 1.5+ years experience with information systems, processes and procedures, and knowledge of current hardware, software wide-area-networks Diagnose hardware failures and software/OS error codesPerform data recovery and hard drive / SSD cloningVirus removal and OS recovery (Windows, MacOS)Wired and wireless networking, printing & scanning troubleshoot

Service Desk support

Agile Global Solutions, Inc

Grand Rapids, Michigan, USA

Contract

Must have an A+, MCSA, or HDI Service Desk Certificationor equivalent experience. Alternative certification of the organization s servicedesk through the Service Desk Institute is also acceptable for alternativeresponses. These positions currently have a focus of Service Desk support, viaphone and remote desktop support. Preference would be given to candidateswith government experience. These positions are required to be onsite in Ottawa County.

Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.

Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

Service Desk Technician

AAC Inc

Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk Analyst

Michael Page International

New York, New York, USA

Contract

We seek an IT Service Desk Analyst who is responsible for providing technical support and assistance to internal staff and pension holders, ensuring smooth operations of digital systems and platforms. They troubleshoot issues, offer guidance on pension-related inquiries, and maintain a high standard of customer service to facilitate efficient management. Client Details A sizable Super Fund, aiding its members in attaining optimal financial standing for retirement. Description Provide technical

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,

Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Service Desk Engineer

Atmecs Global Inc.

Burbank, California, USA

Contract

Hi, Position Title: Service Desk Engineer Location: Burbank, CA Duration: 12 Months Should have good experience on Active Directory Should have good experience on office 365 College diploma or university degree in the field of Computer Science or Information Systems and/or 2 years equivalent work experience ITIL 3.0 Foundation certified preferred Previous call center experience preferred Thank you Vamsi Krishna vamsi at atmecs dot com 3350 Scott Blvd Bldg 19, Santa Clara, CA 95054

Service Desk Associate

Korn Ferry

San Francisco, California, USA

Contract

We have partnered with our client in their search for a Service Desk Associate. This team member will provide high-quality white glove service to ensure that IT systems and equipment issues are resolved in a timely manner to keep our team productive. This associate will work on a variety of user facing technologies, including laptops, iPhones & iPads, enterprise applications, email and endpoint protection. This person will provide both onsite and virtual support to all firm employees of all leve

Service Desk Analyst

TEKsystems c/o Allegis Group

Annapolis, Maryland, USA

Full-time

Description: The Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of workstations and other endpoints, enabling end users to focus on business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user support requests, as well as tier 1-3 functions. Problem resolution may involve logistical support, the use of diagnostic and tracking tools, as well as require that the individual supp

Service Desk 3 in Columbus, OH (Need only Ohio resident)

Atash Enterprises, LLC

Columbus, Ohio, USA

Third Party, Contract

Position ID: 734975 Job Title: Service Desk 3 Location: Columbus, OH Duration: Long term Client: State of Ohio Worksite - Columbus OhioCandidate must be a Ohio resident at time of submissionCandidate will be required report on-site at the Shipley Building for this assignmentInterviews will be conducted in-person at the Shipley Building Position Description:Service Desk 3 position needed to help IT Automate and implement new technology to assist with keeping the desktop environment current and