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IT HelpDesk

Dexian Signature Consultants

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On-site in Des Moines, Iowa, USA

Contract

Job Summary: Dexian is seeking a IT HelpDesk for an opportunity with a client located in Des Moines, IA. Responsibilities: Provide phone, chat, email, and in-person support for hardware and software issues, including PFG-specific applications Password support, laptop replacements, imaging laptops, data migration, inventory management, and following inventory processes Utilize Cherwell, Jira, Confluence, LogMeIn, Windows 10, Office 365, Active Directory, mainframe, Bomgar chat, and other various
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Posted 16 hours ago | Updated 4 hours ago

Service Desk Engineer II

Technology Consulting Inc.

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On-site in Georgetown, Kentucky, USA

Full-time

TCI has an immediate need for a Service Desk Engineer II in Georgetown, KY. This is a contract-to-hire opportunity. SUMMARY The Service Desk Engineer provides technical support and assistance to end-users regarding computer systems, hardware, software, and network issues. They are responsible for diagnosing and resolving technical problems, providing guidance on IT-related inquiries, and ensuring prompt resolution of service requests. Additionally, they contribute to the maintenance of IT doc