National Service Desk Technician Jobs in 31040

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IT Service Desk Technician

Ledgent Technology

Remote

Contract

Position Summary The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. This position is 90% telephone and remote tool support. On occasion the Help Desk team supports walk ups,

Urgent Remote Opportunity || L1 Support Service Desk role

IT First Source

Remote

Contract

Urgent Remote Opportunity || L1 Support Service Desk role Details:- Need 6+ years of experience and it is L1 Support Service Desk role. ServiceDesk Onsite counterpart for client interaction and delivery.SNOW Ticket handlingUser calls handlingPreparing the reports for clients dashboardCoordinate with the Offshore lead and teamGood understanding and troubleof Desktop/Laptop hardware and software issues.Good communication and presentation skills

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thr

Technology Service Center Technician - Remote

SSM Health

Remote

Full-time

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization s nearly 40,000 employees and 11,000 providers are committed to providing exceptional health care services and revealing God s healing presence to everyone they serve. Our Technical Services Center call center is seeking an overnight shift technical service technician to take calls from

IT Technical Support Technician || Newport News, VA **LOCALs preferred

Prudent Technologies and Consulting

Remote

Contract

Role: IT Technical Support Technician Location: Newport News, VA 23602 Duration: 6-month project Exp supporting iPads in an Enterprise environment required Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators. Experience working w

IT Technical Support Technician

Prudent Technologies and Consulting

Remote

Contract

Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators.Experience working with ServiceNow is preferred. Strong customer service skills are requ

NOC Technician

Robert Half

Remote

Contract

Description The Network Operations Center (NOC) Technician is responsible for performing all essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is responsible for managing multiple IT tickets while supporting customer networks and IT infrastructure. This position is required to analyze problems, troubleshoot, and find appropriate customer resolutions. This position also requires researching and testing new products and features to help ensure the

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing

IT Specialist I

Stefanini

Remote

Full-time, Contract

As an IT Specialist, you will have responsibilities to provide the highest levels of customer experience as a Senior Help Desk Technician and Deskside Technician. The IT Specialist will be the first point of contact for all IT service desk incidents and requests in a fast-paced professional environment. In this new position, you will field customer calls, troubleshoot, document and resolve IT related issues. You will work in a timely and efficient manner while ensuring attendance, quality and cu

NOC Technician

New Age Technologies Inc

Remote

Contract

This is a long term fully remote contract for a NOC Engineer- hybrid role could be some onsite in Louisville Must be able to pass a background check and a drug screen. No Corp to Corp and no outside vendors. NOC Technician Job Description Provides customer service, technical support, surveillance, troubleshooting, maintenance, and repair at the Network Operations Center (NOC). Monitors the network for alarms or certain conditions that may require special attention to avoid impact on the networks

Media Technician

iSpace, Inc

Remote

Contract

JOB DETAILS: Title: Media Technician Location: Remote Work (client is based out in Phoenix, AZ and Los Angeles, CA) Type: 12+ Months Contract (Long term - Extendable) Job Description: General Summary Clients Enterprise Media Services (EMS) department is responsible for ingestion, transformation, distribution of media for linear and non-linear broadcast workflows for all networks wholly or partially owned by client.EMS is a 24/7 mission critical operation which supports several business units