Phone support Jobs in San Jose, CA

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Help Desk Analyst

Robert Half

Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate

Remote Network Server Support

CRG Corporation.

Remote

Contract

Remote Network Server Support This is a 6mo + renewable contract with option to hire opportunity. Seeking Remote - Network Support Engineers to help provide technical phone support to the engineers that are doing the actual installs and upgrades to the new servers. Client is migrating Video Management System /CCTV platform to 1,500+ new servers (they have 2012 Servers and going to new 2019 Servers). Again, this is the remote phone support to the engineers that are working onsite at the client l

IT Support Engineer

VDart, Inc.

On-site in Santa Clara, California, USA

Contract, Third Party

VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals bas

Desktop Technician

Kforce Technology Staffing

On-site in Dublin, California, USA

Contract

RESPONSIBILITIES: Kforce has a well-known client in Dublin, CA that is seeking an experienced Desktop Technician to join their team as soon as possible. We are actively sourcing for this role if you are interested apply today. Day to day responsibilities: * Upgrading from Windows 10 to Windows 11 * Desktop Support Team * Maintaining support for existing issues/tickets * Handling all support issues and/or handling all existing tickets/deployments/etc. * Working through issues * Documentation * P

ServiceNow HR Service Delivery expert

Oak Technologies, Inc.

On-site in Sunnyvale, California, USA

Contract

Hi, Greetings from OAK Technologies! Job role: ServiceNow HR Service Delivery expert Location: Sunnyvale, CA Contract: 12+ Months W2 Contract Required Skills: Lead ServiceNow HR Service Delivery projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology.Providing hands-on lead role and Project Management to ensure deadlines are met and key deliverables are always accurate.Should be able to handle the work independently

IT Technician

cyberThink, Inc.

On-site in San Jose, California, USA

Contract

9AM-6PM IT Technician Job Summary: Requirement Bachelor's degree in computer science or related field. 2+ years of experience in computer networks and systems maintenance. A+, Linux+, or Cisco Certified Network Associate accreditation advantageous. Forman deployment experience Ansible experience RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support Asset Management experience Excellent written and verbal communication skills. Responsibilities Installing and

MAC Support L2

Danta Technologies

On-site in Santa Clara, California, USA

Contract

What You will be doing: Handle tiered tickets and escalations, providing on-site and remote assistance for Windows, Mac, Linux, iOS, and Android platforms as needed. IT Inventory: Responsible for procuring, managing, and tracking IT assets, including inventory and consumables, while contributing to demand planning strategies. Compliance and Vendor Engagement: Collaborate with engineering for audit compliance, ensuring adherence to standards in hardware management, and oversee vendor engagements,

Technical Support Engineer ServiceNow

Cloud Integrator

On-site in Santa Clara, California, USA

Contract, Third Party

Dear Job Seeker, I was hoping to determine whether you or someone in your network might be interested in the opportunity outlined below. I am presently seeking to fill the position of Technical Support Engineer ServiceNow role in Santa Clara, CA, San Diego, CA, or Kirkland, WA. Job Title: Technical Support Engineer ServiceNow Location: Santa Clara, CA / San Diego, CA / Kirkland, WA. Duration: 12 Months Contract Your role and contribution towards: Technical Support Engineer Provides technical sup

Desktop Support Engineer

Laiba Technologies LLC

On-site in Santa Clara, California, USA

Contract

Manage and administer Windows servers, including installation, configuration, and maintenance tasks.Perform system upgrades and patches on Windows servers and workstations.Monitor system performance and troubleshoot performance issues as needed.Implement and maintain security measures to protect Windows-based systems from vulnerabilities and threats.Collaborate with other IT teams to integrate Windows systems with other technologies and platforms.Document technical procedures, configurations, an

Network Support

Collabera LLC

On-site in Santa Clara, California, USA

Contract

Pay Rate- $32/hr. - $37/hr. Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner. Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Review of technical documentation for training materials, technical mar

L2 MAC Support

S2SSoft

On-site in Santa Clara, California, USA

Full-time, Part-time, Contract, Third Party

S2S Soft is a Global IT Solutions and Services company with unmatched expertise spread across various Industrial Internet like IT Staff, Document Management, Software Development, Mechanical Design and Independent Software Vendors. Our clients have relied on us for providing Technology initiatives and support for their business processes in the areas of Enterprise Application Management, Custom Application Management, Business Intelligence & EAI, Infrastructure Management & Security and Quality

Onsite Desktop Support L2 required in Santa Clara for a Contract Role

SoftHQ, Inc.

On-site in Santa Clara, California, USA

Third Party, Contract

Title : Desktop Support L2 Location : Santa Clara ,CA Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users' configuration questions and other requests, helping them to solve problems. o

IT Desktop Support - School

Ledgent Technology

On-site in Palo Alto, California, USA

Contract

Job Title: IT Support Specialist Location: Palo Alto, CA Contract Responsibilities Serve as the primary, in-person technical support for the Student Help Desk. Provide technical support to all end-users (including faculty and staff). Ensure proper operation of laptops, peripherals, and software/drivers. Maintain JAMF Mobile Device Management (MDM) and documentation; oversee JAMF install process during summer upgrades. Working with Technology Director, maintain and/or support multiple aspects o

Technical Support

Systematix Technology Consultants Inc

On-site in San Jose, California, USA

Contract

We are Systematrix and we are currently looking for a junior level Technical Support professional for one of our key Life Sciences clients San Jose office, on a long-term contract basis. This role is fully on-site. Your responsibilities in the role will be: Providing user and administrative support for IT systems, applications, and Infrastructure.Providing technical guidance to users for IT-related issues and queries.Performing maintenance and troubleshooting of all relevant hardware, software,

Senior Technical Support Engineer

TSP

On-site in San Jose, California, USA

Full-time

If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're big on culture and look for employees who can grow both professionally and personally with us. At TSP, we make sure our employees have the opportunity to build fulfilling careers. Why? Because if our people aren't taken care of, our customers won't be either. TSP was founded on the belief that our product is our people, and our commitment to those employees is

IT Technician

Akshaya Inc

On-site in Union City, California, USA

Contract

Must be willing to travel - Oakland, SF/Bay Area, etc. The Technician is the first point of contact for the business partners of ETP. As such the Technician answers incoming calls, processes emails and web tickets and tracks all information in the ITSM tool. This includes software, hardware, network, telecommunication systems and basic desktop support matters. In the role, our technicians are responsible for determining the issue, escalating as required, working through a remedy, and then resolv

Java Production Support with Kafka, Spark, Kubernetes

Talent Group

On-site in Sunnyvale, California, USA

Full-time

Java Production Support SRE Sunnyvale, CA Day one on site Full-Time Skills: Kube, Java, Spark, Kafka, and others ability to perform code-level changes for minor bug fixes as needed; include code deployment. Create Alerts, Dashboards for Production System / Application health monitoring Create Alerts based on application logs, eg. Splunk, per defined SLA Create Alerts for Application-level processes health-check, that which run in Kube, and cloud-based env. Create Dashboards for monitoring In

Desktop Support Engineer - (Windows PC and Mac related issues)

Uniqsoft

On-site in Santa Clara, California, USA

Contract

Job Title: Desktop Support Engineer - (Windows PC and Mac related issues) Location: Santa Clara, CA Position type: Long term Contract Rate: DOE Job Description: Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT equip

Desktop Support Technician

New Era Technology

On-site in San Jose, California, USA

Full-time

SUMMARY: We are seeking to hire a Desktop Support Technician to join our team. The ideal candidate will be a self-starter, focused on positive outcomes for the customer. The candidate will need to be comfortable leading and guiding a team of desktop technicians, be able to view situations from multiple angles, and will naturally take the lead to resolve problems when they arrive. Finally, the ideal candidate will be confident in themselves to suggest improvements when they observe deficiencies.