Phone support Jobs in Reston, VA

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Technology Refresh Project Technician

Apex Systems

Reston, Virginia, USA

Full-time

Job#: 2021393 Job Description: For immediate response, please send WORD resume to Jerlisa Bowser . Number of Openings: 8 Positions: Hardware Refresh Duration: 6+ Month Contract Location: Arlington, VA (some travel to Lorton, VA as needed) Pay Rate: $31/hr. (SET RATE) Shift: Monday - Friday (Core Hours 6 AM - 6 PM - 8.5 hour shift) **Must be able to obtain a DHS Public Trust 4-12 Week Process - Extensive Financial and Criminal Check **Open to travel to local sites (Lorton, VA) - MUST HAVE reliab

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Technology Support Analyst II (Mon-Fri, 9:30am-6pm ET)

Kirkland & Ellis LLP

Washington, District of Columbia, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Technology Support Analyst II (Mon-Fri, 8:30am - 5pm ET)

Kirkland & Ellis LLP

Washington, District of Columbia, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion Technologies

Vienna, Virginia, USA

Contract, Third Party

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo

PEGA Application Support Engineer - (PCSA / PCSSA)

Zillion Technologies

Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - PLEASE 703- CALL - 955- NOW -1070 PEGA Application Support Engineer $$ BEST RATES AVAIALBLE $$ Duration: Long Term Ongoing Project with NO end Date Direct BANKING Client Hybrid Role - 1 Day a week onsite in Vienna, VA // 4 Days fully remote Contractor - Pega Support Engineer Enterprise System Support 01 Basic Responsibilities: To serve as the technical subject

Deskside Technician II

Stefanini

Arlington, Virginia, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in

Service Desk/NOC Specialist

AAC Inc

Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

AWS SUPPORT ENGINEER

Btree Solutions Inc

Reston, Virginia, USA

Contract

Job Title: AWS SUPPORT ENGINEER Location: Reston, VA Duration: 12+ Months Visa: H1B and EAD Contract Type: W2 Production support experience is must. Stay updated on AWS services, features, and best practices to provide proactive support and guidance to customers. Participate in on-call rotation schedules to provide 24/7 support coverage for critical incidents and escalations. Implement best practices for AWS deployment, including but not limited to EC2, RDS, S3, Lambda, and CloudWatch. Moni

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month

Application Support Engineer

Elevate Digital

Arlington, Virginia, USA

Full-time

ON SITE DAILY IN ARLINGTON, VA Overview: We are seeking an experienced Application Support Engineer with expertise in managing and troubleshooting on-premises servers to join our team. As an integral part of our IT department, you will be responsible for ensuring the smooth operation of our applications hosted on local servers, providing technical support, and optimizing system performance. Responsibilities: Server Management: Maintain and administer on-premises servers, ensuring they are up-to

Network Engineer Technical Specialist

Peraton

Reston, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Network Engineer Senior Technical Specialist

Peraton

Reston, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Network/Systems Support Specialist, MSP - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi

Pega Support Engineer (Enterprise)

Ampcus Inc

Vienna, Virginia, USA

Contract

Pega Support Engineer Enterprise System Support To serve as the technical subject matter expert for an assigned area providing moderately complex (Level 2) operational support to the organization. Ensure department objectives are met in operational stability, efficiency, asset management, change control, performance management, metric development, security, and integrity of systems. Provide operational support input related to application analysis, code review, design, and programming functions.

Service Desk - hybrid (Vienna or Winchester, VA)

ALTA IT Services

Vienna, Virginia, USA

Third Party, Contract

We are currently seeking a Service Desk Specialist for a long term PART-TIME contracting position located in either Vienna, VA or Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Tuesday-Saturday 7:00 a.m. - 11:00 a.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Service

IT Technician - Deskside Support

DLA Piper

Washington, District of Columbia, USA

Full-time

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster DLA Piper is, at its core, bold, exceptional collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in m

IT Technician I

Loudoun County Government

Leesburg, Virginia, USA

Full-time

IntroductionDo you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County s Department of Information Technology is currently seeking an IT Technician I in the Customer Support Division. Job SummaryThis position will provide support to end users for computer hardware and software ap

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o