•North Chicago, Illinois, USA
Description: Major Incident & Problem Management: Duty Manager Provides Major Incident Management and Problem Management services as part of the Incident Command Center team. Supports other Incident Command Center initiatives designed to drive down the impact of incidents, prevent the occurrence/re-occurrence of incidents, and promote production stability. Supports continuous improvement efforts for Major Incident and Problem processes. Applies knowledge of AbbVie IT high-level architectures, IT