Immediate need for a talented Product Support Specialist. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18898 Pay Range: $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Assist with administering the Learning Mana
We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i
Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
job summary: Description: This position responds to calls, emails, or online chat regarding website/sitelet troubleshooting, site updates, plugin updates, server or hosting issues, etc. Assist with identifying the root cause of problems; manages and resolves issues in a constantly changing environment. Responsibilities Provide technical support to customers via email, phone and video. Manage and resolve incoming martech support requests through our ticketing system Build and update individua
Immediate need for a talented OneSource Service Support Specialist. This is a 06+ months Contract opportunity with long-term potential and is located in EST (100% Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-17761 Pay Range: $20 - $28.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As necessary,
MRA End User Support Specialist | 9-month Contract | Remote (Eastern Time Zone) An exciting opportunity at a major bank, for an experienced End User Support Specialist with expertise in MRA. You will be working across Windows Server and Citrix, as the MRA user support resource, ensuring compliant documentation for IT processes and procedures. You will need: Strong knowledge of Windows end-user support at the enterpriseGeneral Citrix knowledge at the enterprise levelExperience in documenting IT p
job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o
job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o
Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C
I hope you are doing great, please go through with the below job description and let me know your interest. IT Support Specialist Location: Remote Duration: 12+ Months Client: State Client The client desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Contacts users to clarify, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Tea
Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
Description We are seeking a highly skilled and motivated individual to join our client's team as a Yardi Software Support Specialist. The ideal candidate will have extensive experience with Yardi software applications and possess exceptional problem-solving abilities. As a Yardi Software Support Specialist, you will be responsible for providing technical support, troubleshooting, and training to our internal teams to ensure the efficient and effective use of Yardi software solutions. Responsib
PACS Implementation / Support Specialist - 24-00765 Remote with up to 50% Travel (Reimbursed) 1yr+ Duration W2 or C2C NTT DATA's Client is seeking a PACS Implementation / Support Specialist with 6 years of experience (minimum) as a Sr Analyst Must be able to travel < 50% (reimbursed)Skills required: Clinical: Knowledgeable experience in clinical workflow processes within medical imaging departments. Optimize clinical throughput and operational efficiency with PACS functionality and features. Ma
RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a
RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans
Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues
This position is 100% Remote, Title: Product Support Analyst Help Desk The primary work location(s) will be at 4601 W. Guadalupe, Austin, TX 78751. The worker will work remotely Candidates must be within the State of Texas. Out of State candidates will not be considered. Level Description 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job De
