Product Support Specialist Jobs in 78701

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Product Support Engineer

INSPYR Solutions

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On-site in Austin, Texas, USA

Full-time

Title:Technical Product Support Engineer Location: Austin, TX (Hybrid) Work Requirements: , Holders or Authorized to Work in the U.S.Qualified candidates should send their resume (Word Format) along with salary requirements to Erica Shackleton at .The Product Support Engineer assists every area of the the company's platform with our expert level product knowledge and technical ability. Responsible for troubleshooting the most complex and technical issues encountered on the platform.Responsibili
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Posted 6 days ago | Updated 2 hours ago

Product Support Analyst

Celer Soft LLC

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On-site in Austin, Texas, USA

Full-time, Part-time, Third Party, Contract

JOB TITLE :Product Support Analyst LOCATION :Austin, TX 78751 OTHER SPECIAL REQUIREMENTS Candidates must be within the State of Texas. Out of State candidates will not be considered. Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst commo
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Posted 8 days ago | Updated 2 hours ago

Technical Product Support Specialist (REMOTE)

Perplexity AI

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Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i
Posted 7 days ago | Updated 2 hours ago

Product Support Engineer

Emerson

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On-site in Round Rock, Texas, USA

Full-time

JOB DESCRIPTION Emerson has an exciting opportunity in Round Rock, TX for a Product Support Engineer! In this critical role, you will support Emerson's best in class automation systems to provide a high level of technical support to our customers across a variety of industries, and engage with their Information Technology to ensure seamless deployment of our products. Additionally, you will play a meaningful part in driving global initiatives that support our strategic growth in the process co
Posted 7 days ago | Updated moments ago

Product Support Analyst

ArnAmy, Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
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Posted 5 days ago

Audio Video Support Specialist

Braintree Technology Solutions

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On-site in Austin, Texas, USA

Full-time

AV Support Specialist Austin, TX, 78753 Qualifications Experienced in AV installations (cable management, device add, move, change) and operations support (daily test and break fix support) in a large corporate environment and an understanding of audio/video signal flow Understanding of basic networking technology, video transmission over network Be able to troubleshoot video conference rooms Experience in conference room support and weekly health check Crestron conference room control system
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Posted 6 days ago

Product Support Analyst

PMCS Services Inc

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On-site in Austin, Texas, USA

Full-time

We are looking for a Full-time contractor or employee for a Product Support Analyst role at one of our client site. Level Description8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job DescriptionEvaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating
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Posted 7 days ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 5 days ago | Updated 6 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 8 days ago | Updated 7 days ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 8 days ago | Updated 6 hours ago

OneSource Service Support Specialist

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented OneSource Service Support Specialist. This is a 06+ months Contract opportunity with long-term potential and is located in EST (100% Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-17761 Pay Range: $20 - $28.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As necessary,
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Posted 6 days ago

MRA End User Support Specialist

Franklin Fitch Inc.

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Remote

Contract

MRA End User Support Specialist | 9-month Contract | Remote (Eastern Time Zone) An exciting opportunity at a major bank, for an experienced End User Support Specialist with expertise in MRA. You will be working across Windows Server and Citrix, as the MRA user support resource, ensuring compliant documentation for IT processes and procedures. You will need: Strong knowledge of Windows end-user support at the enterpriseGeneral Citrix knowledge at the enterprise levelExperience in documenting IT p
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Posted 14 days ago

Product Implementation Specialist

Randstad Digital

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Remote

Full-time

job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o
Posted 34 days ago | Updated 2 hours ago

Product Implementation Specialist

Randstad Digital

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Remote

Full-time

job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o
Posted 34 days ago | Updated 2 hours ago

IT Service Desk Lead

Apex Systems

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On-site in Austin, Texas, USA

Full-time

Job#: 2024264 Job Description: Title: IT Service Desk Lead Location: 100% Remote Desired Start Date: 05/06/2024 Hours worked equals hours paid. No PTO Level Description 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific
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Posted 7 days ago | Updated 6 hours ago

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

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Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C
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Posted 8 days ago | Updated 7 days ago

Technical Support Specialist- L1 and L2

Peterson Technology Partners

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Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie
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Posted 6 days ago | Updated 10 hours ago

GIS Support Specialist

ASCII Group LLC

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Remote

Contract

I hope you are doing great, please go through with the below job description and let me know your interest. IT Support Specialist Location: Remote Duration: 12+ Months Client: State Client The client desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Contacts users to clarify, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Tea
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Posted 16 days ago

Technical Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate
Posted 14 days ago | Updated 1 hour ago

Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 7 days ago | Updated 6 hours ago