•Bellevue, Washington, USA
Position Summary What you'll do Walmart is a multi-national, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At CCaaS Platform, we're at the forefront of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and reduce avera