job summary: We are looking for a few people to join our team as Technical Customer Service Specialists. You will be providing software support to clients via phone, email, and chat. Through the logging of issues and interactions into a customer relationship management system, we help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems software analyst, and/or applications development to r
Position : IT Technical Support Technician(Remote) Position type: Contract Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Responsiblities: The IT Support Technician is expected to provide technical support for any issue reported within Corporate standards. Collaborate with peers on the deployment of iPads via Intune Utilize the Intune console to assist with managing iPads Serve as primary point of contact for business s
Role: IT Technical Support Technician Location: Newport News, VA 23602 Duration: 6-month project Exp supporting iPads in an Enterprise environment required Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators. Experience working w
Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators.Experience working with ServiceNow is preferred. Strong customer service skills are requ
Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any
Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an
As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate
Provide friendly and professional customer support via email, chat, and phone.Manage customer queues and ensure timely responses to inquiries.Document customer interactions and troubleshoot technical issues related to SketchUp.Assist with account management, billing, installations, and bug tracking.Stay updated on product knowledge and internal systems.Assist customers with account and subscription management, process refunds, along with technical issues related to SketchUp: Billing and invoicin
Description What will you do? Leverage your knowledge and expertise to answer questions and resolve problems. No two customers, problems, or resolutions are the same. We are looking for a tech savvy person who will rely on their training and resources and is always up for a challenge. Actively listen, build relationships and engage with small business merchants Diagnose, troubleshoot, own, and resolve complex hardware, software, application, and network issues. Walkthrough web portal navigation
Role: Storage Migration Technical Support (4 Positions) Duration : 10 + months Hybrid We have an urgent need for 4 people to help us support a Storage migration project. 2 resources with Storage Scripting and or HPE Storage Skills. 2 resources with DELL EMC XtremIO Migration Skills Required Skills: Work with Customer to review the existing storage environment that is in-scope for migration to the new HPE Alletra storage solutions. Make recommendations for remediation of the server and SAN enviro
CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Lab
RESPONSIBILITIES: Kforce has a client in need of a remote SharePoint Online/Power Platform Support Engineer. Responsibilities: * SharePoint Online/Power Platform Support Engineer will provide technical support for SharePoint Online and related Office 365 services * Troubleshoot and resolve user issues related to SharePoint functionality, permissions, and access * Collaborate with cross-functional teams to address complex SharePoint problems * Monitor system performance, identify bottlenecks, an
Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Center 1 (19052), United States of America, McLean, Virginia Lead Generative AI Infrastructure Engineer (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications
NYC 299 Park Avenue (22957), United States of America, New York, New York Senior Lead Engineer - Generative AI Infrastructure (Remote-Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real
Center 1 (19052), United States of America, McLean, Virginia Lead Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our appli
NYC 299 Park Avenue (22957), United States of America, New York, New York Lead Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real ti
130 5th Ave (22130), United States of America, New York, New York Senior Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, ou
130 5th Ave (22130), United States of America, New York, New York Senior Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, ou
Center 3 (19075), United States of America, McLean, Virginia Senior Manager, Generative AI Product Engineering - People Leader - (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in rea