Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any
Provide friendly and professional customer support via email, chat, and phone.Manage customer queues and ensure timely responses to inquiries.Document customer interactions and troubleshoot technical issues related to SketchUp.Assist with account management, billing, installations, and bug tracking.Stay updated on product knowledge and internal systems.Assist customers with account and subscription management, process refunds, along with technical issues related to SketchUp: Billing and invoicin
Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an
As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate
Description What will you do? Leverage your knowledge and expertise to answer questions and resolve problems. No two customers, problems, or resolutions are the same. We are looking for a tech savvy person who will rely on their training and resources and is always up for a challenge. Actively listen, build relationships and engage with small business merchants Diagnose, troubleshoot, own, and resolve complex hardware, software, application, and network issues. Walkthrough web portal navigation
Netflix is the world's leading streaming entertainment service with 220 million paid memberships in over 190 countries, enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments. About the Engineering Support Organization The primary goal of the Engineering Support Organization
Role: Storage Migration Technical Support (4 Positions) Duration : 10 + months Hybrid We have an urgent need for 4 people to help us support a Storage migration project. 2 resources with Storage Scripting and or HPE Storage Skills. 2 resources with DELL EMC XtremIO Migration Skills Required Skills: Work with Customer to review the existing storage environment that is in-scope for migration to the new HPE Alletra storage solutions. Make recommendations for remediation of the server and SAN enviro
Description Incident Manager REMOTE Pay - $47.50/hr W2 only Long term contract - possible extensions Normal Shift: 8-4pm shift, on call once every 3 months 8-4 on the weekends Do you combine strong coding skills and a deep understanding of enterprise systems with creativity? Robert Half Technology is looking for a highly motivated Full Stack Software Engineer with strong software engineering techniques and knowledge of design patterns. As a Full Stack Software Engineer, you will be expected
CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Lab
RESPONSIBILITIES: Kforce has a client in need of a remote SharePoint Online/Power Platform Support Engineer. Responsibilities: * SharePoint Online/Power Platform Support Engineer will provide technical support for SharePoint Online and related Office 365 services * Troubleshoot and resolve user issues related to SharePoint functionality, permissions, and access * Collaborate with cross-functional teams to address complex SharePoint problems * Monitor system performance, identify bottlenecks, an
Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Center 1 (19052), United States of America, McLean, Virginia Lead Generative AI Infrastructure Engineer (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications
NYC 299 Park Avenue (22957), United States of America, New York, New York Senior Lead Engineer - Generative AI Infrastructure (Remote-Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real
Center 1 (19052), United States of America, McLean, Virginia Lead Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our appli
NYC 299 Park Avenue (22957), United States of America, New York, New York Lead Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real ti
130 5th Ave (22130), United States of America, New York, New York Senior Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, ou
130 5th Ave (22130), United States of America, New York, New York Senior Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, ou
Center 3 (19075), United States of America, McLean, Virginia Senior Manager, Generative AI Product Engineering - People Leader - (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in rea
201 Third Street (61049), United States of America, San Francisco, California Senior Manager, Generative AI Product Engineering - People Leader - (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their
Locations: Sales - CA - San Francisco, United States of America, San Francisco, California Distinguished Engineer, Generative AI Systems (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questio