Senior Case Manager jobs in Raleigh, NC, USA

Role: Senior Customer Success Manager Location: Remote Duration: Long Term No of positions: 5 Responsibilities The Senior Customer Success Manager (CSM) is the primary point of contact / orchestration lead for all matters related to Impact features and benefits (depending on the customer s Impact package). They oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.