Senior Helpdesk Analyst Jobs

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Sr. Helpdesk Analyst (Active Directory / PowerShell / MDM)

Trigyn Technologies, Inc.

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Uniondale, NY, USA

Contract, Third Party

Our client - a major utility firm based out of Long Island, NY - has an immediate long term need for an experienced Helpdesk Analyst. The particulars of the position are as follows. Experience Level 5: Over 20 Years of Experience Description: Support daily IT requests via the organization?s ticketing system (Fresh Service). Coordinate and rollout of any hardware or software to our end user community taking into consideration our existing Office 365/Azure environment. General understanding of C
Posted 10 hours ago | Updated 4 hours ago

Help Desk Analyst

Innovee Consulting LLC

•

Queens, NY, USA

Contract

Title-Help Desk Analyst Location-Long island City,NY The Helpdesk Analyst shall perform these services: -Support daily IT requests via the organizations ticketing system (Fresh Service). -Coordinate and rollout of any hardware or software to our end user community taking into consideration our existing Office 365/Azure environment. -General understanding of Cloud Services, Mobile Device Management and endpoint security patching methodologies and best practices. -The position is on-site with o
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Posted 11 hours ago | Updated 7 hours ago

Help Desk Analyst

Caresoft

•

Richmond, VA, USA

Contract

Title: Help Desk Analyst Location: Richmond, VA Duration: Long-term Responsibilities: Preliminary and second tier troubleshooting of Windows operating systems and all state standard software. Troubleshoots network connectivity issues through Windows Active Directory including unlocking accounts and changing passwords. Assists, trains and mentors internal customers and the end user community in technical matters associated with personal computer hardware, software and peripherals. Contacts a
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Posted 1 day ago | Updated 13 hours ago

Help Desk Analyst

Alldus International Consulting Limited

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Aberdeen, MD, USA

Contract

Role: Help Desk Analyst Location: Aberdeen- Maryland Length of contract: 6 months then FTE Pay $30 C2C Needs to obtain top Secret clearance Currently we are seeking Helpdesk Analyst to support the Client located at the Aberdeen. The selected Analyst will provide a high degree of technical support and professionalism to the research communities of the client. This includes, but is not limited to, helping researchers establish accounts, opening and routing support tickets, and interact with resea
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Posted 1 day ago

Help Desk Analyst

Perennial Resources International

•

New York, NY, USA

Full-time

Anon-profit organization located in Manhattan is looking for a Help Desk Support Analyst. Serve as primary help desk contact and successfully respond to and close tickets in a timely fashion.Installation, operation, maintenance and support of Information Systems and voice and data communication.Troubleshooting and resolving equipment and communications malfunctions; performing routine operations including periodic report generation and system backupAssisting in problem resolution of infrastructu
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Posted 9 days ago | Updated 8 hours ago

Help Desk Analyst

Apexon

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New Castle, DE, USA

Full-time

Helpdesk Analyst New Castle, DE Required Skills: Help Desk Experience, ticketing process, application troubleshooting, analytical skills, Able to work with clients. Preferred Skills: Software Testing Responsibilities Primarily Help Desk position for Application Support.Applicant needs to learn customized application and support incoming help desk calls.This is Onsite position and candidate should be willing to work from client onsite location.There may be an option to work hybrid once candidate
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Posted 17 days ago

IT Helpdesk Analyst

Beacon Hill Staffing Group

•

Philadelphia, PA, USA

Contract

Our client in Philadelphia, PA is looking for an IT Help Desk Analyst for an ongoing contract role. This position will offer the opportunity to be hybrid on site. Provide excellent customer support over the phone and email Reset passwords, load software, troubleshoot software/hardware issues - escalate if necessary Required Skills: Excellent customer service skills - written and verbal Ability to work in a very fast paced environment 1+ year of IT support experience Beacon Hill is an Equal Opp
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Posted 15 days ago | Updated 1 hour ago

Helpdesk Analyst

ITC Infotech

•

Stamford, CT, USA

Full-time

ITC Infotechis looking for anHelpdesk Analysttojoin the USTeam Location:Stamford, CT (Onsite 5 days per week. 8AM - 5PM) Your X-Factor Work ethic- You are a consummate professional. Aptitude- You have an innate capacity to transition from project to project without skipping a beat. Communication- You have excellent written and verbal communication skills for coordination across projects and teams. Impact- You are a critical thinker with an emphasis on creativity and innovation. Passion- You have
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Posted 9 days ago | Updated 9 days ago

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

•

Phoenix, AZ, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and re
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Posted 7 days ago | Updated 18 hours ago

Tier 1 Helpdesk Analyst

Kforce Technology Staffing

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Remote or Phoenix, AZ, USA

Contract

RESPONSIBILITIES: Kforce's Phoenix-based client is looking to add a Tier 1 Helpdesk Analyst to their team. This is a 100% remote position, six months contract to hire. The candidate must be able to work Central Time Zone hours. Responsibilities: * Tier 1 Helpdesk Analyst will respond to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other indus
Posted 8 days ago | Updated moments ago

Help Desk Analyst

Syntagma Group

•

Trenton, NJ, USA

Contract

Summary: In this role, you will be part of a team of technicians which provides maintenance of the computer desktop/laptops and local network environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. This is primarily a help desk support position, with the main area of responsibility to support the PCs, printers, software applications, and related equipment for 3 departments at a higher education institution. R
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Posted 23 days ago | Updated 23 days ago

Tier I - Mid Level Help Desk Analyst

SAIC

•

Germantown, MD, USA

Full-time

Job ID: 2316248 Location: GERMANTOWN, MD, US Date Posted: 2023-12-05 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description SAIC is currently seeking an experienced, motivated, career and customer service-oriented Tier I Help Desk Analyst (Mid Level) to join our team to begin an exciting and challenging
Posted 1 day ago | Updated 5 hours ago

Help Desk Analyst

Capricorn Systems, Inc.

•

Harrisburg, PA, USA

Contract

Job Title: : Tier 1 Help Desk Analyst Location: Harrisburg PA (Onsite Role) Duration: Long term Job Description: The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowledge of computer software, hardware, systems, and procedures.Talks with technical and non-technical co-workers to
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Posted 28 days ago

Help Desk Technician/ Analyst (Hybrid)

Anveta Inc

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Paramus, NJ, USA

Full-time

Hardware and software tech assistance to all firms users Troubleshooting, support and general assistance to SR tech staff Setup video conferences to other offices and outside clients Must know Teams and Zoom Excellent verbal and written skills Ticket management experience Documentation skills Rotating basis, after hours on call coverage for end user support Windows 10 desktop experience Desktop and laptop hardware repair knowledge Microsoft office 2016 ..Outlook, word, smartphones, mobile Imange
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Posted 20 days ago | Updated 15 days ago

Help Desk Analyst - Level 1

Kaizen Technologies

•

, KS, USA

Third Party, Contract

Job Title : Help Desk Analyst - Level 1 Location : Middletown, Connecticut Duration : 9+ Months Client : State of CT On-site SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician 2 consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying comple
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Posted 31 days ago | Updated moments ago

IT Help Desk Analyst

University of Virginia

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Charlottesville, VA, USA

Full-time

Description The University of Virginia Police Department is seeking an IT Help Desk Analyst 2. This position will be a full-time, onsite position and will be responsible for IT support of the Department. The position will require some overtime and will provide user support during off hours when normal IT staff are not present. Responsibilities include basic helpdesk support for staff, troubleshooting IT issues, maintaining inventory records, issuing new equipment, surplus old IT equipment, mai
Posted 21 days ago | Updated 17 days ago

IT Help Desk Analyst

University of Virginia

•

Charlottesville, VA, USA

Full-time

Description The University of Virginia Police Department is seeking an IT Help Desk Analyst 2. This position will be a full-time, onsite position and will be responsible for IT support of the Department. The position will require some overtime and will provide user support during off hours when normal IT staff are not present. Responsibilities include basic helpdesk support for staff, troubleshooting IT issues, maintaining inventory records, issuing new equipment, surplus old IT equipment, mai
Posted 21 days ago | Updated 17 days ago

Help Desk Analyst, 11 Am - 7 Pm

TEKsystems c/o Allegis Group

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New York, NY, USA

Full-time

Description: Our client is an international law firm in midtown Manhattan looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1000+ users with issues involving Windows 10, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is hte ticketing system. Candidates must have a great combination of excellent customer service and strong technical
Posted 2 days ago | Updated 4 hours ago

Help Desk Analyst

Sparks Group

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New York, NY, USA

Contract

Job Summary/Company: Sparks Group has partnered with a government contractor/research organization to find a Help Desk Analyst. This is a contract role that is 100% onsite; the selected candidate must be able to work onsite 5 days a week. If you're looking for established processes/procedures and are comfortable following protocols, this will be a good fit for you. You are going to learn a lot on the job; you must be adaptable and learn on the go. There is a lot of unique software the researche
Posted 6 days ago | Updated 4 hours ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

•

Owings Mills, MD, USA

Full-time

Description: This is a Tier I Helpdesk role with our client. This person will be providing internal and external technical support. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical assistance from Shareholders, Participants, Associates and Vendors. The position answers calls from external customers related to accessing account information through various types of media including Internet and phone access. The posit
Posted 9 days ago | Updated 4 hours ago