Senior Helpdesk Analyst Jobs

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Senior Service Desk Analyst

Penn Medicine

Philadelphia, Pennsylvania, USA

Full-time

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e

IT Help Desk Analyst

Innova Solutions, Inc

Atlanta, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Atlanta, GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Atlanta, GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their

Help Desk Analyst

Robert Half

St. Louis Park, Minnesota, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in the automotive industry based in St. Louis Park, Minnesota, United States. As a Help Desk Analyst, you will be the main point of contact for all technology-related issues, ensuring quick and efficient resolution. You will also be responsible for providing support to employees across the organization and maintaining accurate documentation of all the issues resolved. Responsibilities: Serve as the first point of contac

Help Desk Analyst

TEKsystems c/o Allegis Group

Saint Paul, Minnesota, USA

Full-time

Description Job Responsibilities Receive support calls from Pest field troubleshooting software and hardware technical issues Answer support emails from Pest field troubleshooting software and hardware technical issues Document support incidents in ticket tracking system (ServiceNow) Summary: The main function of a technical help desk is to provide technical assistance to computer system users. A typical technical help desk is responsible for answering questions or resolving computer problems fo

Help Desk Analyst

Robert Half

Rochester, New York, USA

Full-time

Description We are offering a contract for a Help Desk Analyst position in the Healthcare, Hospitals, and Social Assistance sector in ROCHESTER, New York. In this role, you will primarily focus on resolving IT-related issues and assisting with various IT tasks. Responsibilities: Manage and resolve incoming IT tickets in a timely and effective manner Handle the imaging of laptops to ensure they are prepared for use Take responsibility for ordering necessary IT equipment as required Perform break

Senior Helpdesk Specialist

INTRATEK COMPUTER, INC.

Dallas, Texas, USA

Contract

Job description Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networki

Help desk Analyst

Tri-Force Consulting Services Inc

Chesterfield, Virginia, USA

Contract

Title: Help desk Analyst Client: Virginia State Police Location: Chesterfield, VA Duration: 12 Months Job description: The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions rel

Help Desk Analyst

Rivi Consulting Group

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Full-time

Description We are offering a temporary employment opportunity in the non-profit industry at our Sacramento, California office. The role of a Help Desk Analyst II is vital in our team, focusing on offering technical support to our users and maintaining documentation of all interactions. Responsibilities: Serve as the initial point of contact for users, providing technical support through phone, email, and face-to-face interactions. Perform troubleshooting and resolution for common technical iss

HIT - Help Desk Analyst

Randstad Digital

San Antonio, Texas, USA

Full-time

job summary: We are looking for a Technical Help Desk Analyst who has 1-2 years experience and strong customer service skills for a direct hire opportunity in San Antonio, TX. Qualifications include the following: Associates or Bachelor's degree 1-2 years experience in a technical help desk environment great customer service skills Excellent communication skills Windows O/S troubleshooting MS Exchange (email support) Password resets Hardware/software troubleshooting with a track record of high

HIT - Help Desk Analyst

Randstad Digital

San Antonio, Texas, USA

Full-time

job summary: We are looking for a Technical Help Desk Analyst who has 1-2 years experience and strong customer service skills for a direct hire opportunity in San Antonio, TX. Qualifications include the following: Associates or Bachelor's degree 1-2 years experience in a technical help desk environment great customer service skills Excellent communication skills Windows O/S troubleshooting MS Exchange (email support) Password resets Hardware/software troubleshooting with a track record of high

Help Desk Support Services Specialist – Senior (Tier 2)

GovCIO

Lackland Air Force Base, Texas, USA

Full-time

Overview GovCIO is currently hiring for Tier 2 Help Desk Support Services Specialist onsite at Lackland Air Force Base in San Antonio, Texas. The Air Force Security Forces Center (AFSFC) is a Primary Subordinate Unit (PSU) under the Air Force Installation and Mission Support Center (AFIMSC), an organization within the Air Force Materiel Command (AFMC). The AFSFC executes the organizing, training, and equipping of over 38,000 security forces members in the active and Air Reserve Component (ARC)

Help Desk Analyst I

Robert Half

Los Angeles, California, USA

Full-time

Description Help Desk 1 (Evening Shift) Hours: 3pm - Midnight (Sunday - Thursday) $70K - $75K + benefits MUST BE WITHIN ONE HOUR COMMUTE OF DOWNTOWN LOS ANGELES *90% remote. Must be onsite for 1 month of training and then fully remote with occasional onsite throughout the year. We are offering an exciting opportunity for a Help Desk Analyst I in the legal industry based in Los Angeles, California. As a Help Desk Analyst I, you will handle a variety of tasks related to troubleshooting, softw

Help Desk Analyst

Robert Half

St. Louis Park, Minnesota, USA

Full-time

Description We are currently seeking a Help Desk Analyst to join our team. This role involves providing comprehensive technical support to our employees and ensuring that their technology-related issues are resolved efficiently. Responsibilities: Facilitate excellent customer service by promptly responding to technology-related inquiries from all users. Troubleshoot and rectify issues related to hardware and software, including desktops, laptops, printers, and other peripherals. Maintain a reco

Help Desk Analyst 4

nLeague Services

Chesterfield, Virginia, USA

Third Party, Contract

Help Desk Analyst 4 Location: Chesterfield, VA Duration: 10+ months Client: VSP Job Id: 754937 Onsite Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions

Help Desk Analyst II

Robert Half

Erie, Pennsylvania, USA

Contract

Description We are offering a long-term contract/potential contract to permanent employment opportunity for a Help Desk Analyst II in ERIE, Pennsylvania. As part of the team, you'll be responsible for handling technical issues, managing software needs, and ensuring optimal system performance. Your role will also involve collaboration on IT projects, vendor management, and providing guidance to entry level team members. Responsibilities Handle incoming tickets, addressing issues based on urgency

Help Desk Analyst I

Robert Half

Grand Haven, Michigan, USA

Full-time

Description We are seeking a detail-oriented Help Desk Analyst I to join our team in Grand Haven, Michigan. As a Help Desk Analyst I, you will be providing onsite technical support, dealing with hardware and software issues, and assisting with ticketing and deskside support. This role offers a contract to permanent employment opportunity. Responsibilities: Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Responding t

Help Desk ITIL Analyst

Seneca Resources, LLC

Eagan, Minnesota, USA

Contract

Job Title: Enterprise Systems Monitoring Tech Location: Eagan, MN Hire Type: Contract Clearance Requirements: Public Trust Pay Rate: $25/hr on W2 Description: We are seeking an Enterprise Systems Monitoring Tech to join our team of qualified, diverse individuals. This position will be located in Eagan, MN. This is an on-site position with no telecommuting possibilities. (Currently allowing hybrid remote 2 days/week) The ideal candidate will have past incident management / help desk experience an

Help Desk Analyst II

Robert Half

Auburn, Alabama, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Van Nuy, CA This role is within the IT services industry and requires a detail-oriented individual who is adept at problem-solving and providing technical assistance. Responsibilities: Troubleshoot and resolve issues related to Android Development and Cisco Technologies. Provide support and guidance for users utilizing Citrix Technologies. Assist in the management and maintenance of Mac Computer

Help Desk Analyst

Robert Half

Las Vegas, Nevada, USA

Contract

Description Are you passionate about technology and eager to kickstart your career in IT support? Join our energetic, fast-paced team as a Help Desk Analyst at Robert Half and gain valuable experience in a supportive environment. This entry-level position is based in Las Vegas, Nevada, offering a long-term contract with flexible evening and overnight shifts to suit your schedule. Role Overview: As a Help Desk Analyst, you'll be the go-to resource for resolving technical issues and enhancing us