Senior Helpdesk II Jobs

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Help Desk Analyst II

Robert Half

Tonkawa, Oklahoma, USA

Full-time

Description We are seeking a Help Desk Analyst II to join our team in Tonkawa, Oklahoma. In this role, you will work on a contract to hire basis, managing and maintaining our organization's network systems, including local area network (LAN), wide area network (WAN), and data communications network. You will also be responsible for maintaining our organization's cybersecurity posture and software, as well as our physical, virtual, and cloud servers. Responsibilities: Install, configure, and mai

Help Desk Analyst II

Robert Half

Wilmington, Delaware, USA

Contract

Description We are seeking a Help Desk Analyst II to join our team. This role is based in Wilmington, Delaware and offers a long-term contract employment opportunity. As a Help Desk Analyst II, you will provide technical support to end users, maintain and troubleshoot hardware and software, and manage user accounts. Responsibilities: Analyze, troubleshoot, and resolve issues for end users with a positive and collaborative attitude. Administer and provide support for Office 365. Handle and config

Help Desk II

Apex Systems

Cambridge, Massachusetts, USA

Full-time

Job#: 2046357 Job Description: Help Desk II 2046357 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti

Contractor, Senior Scientist II/III, Biological Sciences

Apex Systems

Lawrence, Kansas, USA

Full-time

Job#: 2046225 Job Description: Contractor, Senior Scientist II/, Biological Sciences 2046225 Location: Lawrence, KS (Onsite) Science/ Focus: Oncology Job Overview: Seeking a motivated Senior Scientist with cancer biology expertise to help develop small molecule therapeutics on our clients oncology drug discovery team. Primary Job Responsibilities:Conduct advanced experiments using multiomics to identify and validate new drug targets, and develop assays to test therapeutic potential.Collaborate

Help Desk Analyst II

Robert Half

Ithaca, New York, USA

Full-time

Description We are seeking IT Support Specialists to join our team in Ithaca, New York. The focus of this role is to provide advanced support through in-depth knowledge of hardware, systems, and software. This role involves identifying and resolving user issues, escalating complex issues when necessary, and ensuring that hardware and software systems function optimally. Responsibilities: Deeply analyze user issues to identify root causes and provide solutions Utilize comprehensive knowledge of

NESD Help Desk Agent II - New Orleans

General Dynamics Information Technology

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your p

Help Desk II

ManTech

Sierra Vista, Arizona, USA

Full-time

Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk II to join our team in the Fort Huachuca, AZ area. Responsibilities include, but are not limi

Help Desk II

Ledgent Technology

Spring, Texas, USA

Contract

Key Responsibilities: Deliver general workstation support. Provide customer specific application support. Troubleshoot basic network connectivity and devices/user connectivity. Administer incident response system reboots. Perform basic OS support. Utilize basic Azure support skills. Provide first level triage virtual server support to reestablish functionality. Driven to follow all SOP to resolve all technical issues. Navigate Active Directory to enact distribution groups and create, change, a

II Help desk

South Zanesville Police Dept

Remote or Cleveland, Ohio, USA

Full-time

Are you tech-savvy, with a passion for helping others? Do you want to use your skills to support the dedicated officers of the South Zanesville Police Department? If so, then we have the perfect opportunity for you! We are seeking an II Help Desk Support professional to join our team at the South Zanesville Police Department. As an II Help Desk Support, you will have the crucial responsibility of ensuring that all technology systems and devices are functioning at their best to support the depart

Help Desk Analyst II

Robert Half

Fort Washington, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II based in Fort Washington, Pennsylvania. This role functions within the mortgage and credit industry, providing support to both internal and external customers in a high call volume environment. As a Help Desk Analyst II, you will be assisting with various tasks related to desktop support, ensuring smooth operations and resolution of customer inquiries. Responsibilities: Assisting with the conversi

Help Desk Analyst II

Robert Half

Phoenix, Arizona, USA

Contract

Description We are in search of a Help Desk Analyst II to join our dynamic team in Phoenix, Arizona. As a Help Desk Analyst II, you will be providing advanced technical support to our internal customers, ensuring a seamless and efficient IT environment. You will be taking on a wide range of responsibilities from resolving complex issues across all IT platforms to providing excellent customer service to our customers. This role offers a long-term contract employment opportunity in the service ind

Help Desk Analyst II

Robert Half

Philadelphia, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II in the customer services industry, located in Philadelphia, Pennsylvania. This role involves providing technical customer support, managing and troubleshooting hardware and software issues, as well as maintaining smooth operations of various systems. Monday-Thursday, 9am-4pm - 100% ONSITE in Philadelphia. 25-30 hours/week Responsibilities: Handle and resolve helpdesk inquiries through internal ti

Help Desk Analyst II

Robert Half

Columbus, Ohio, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II based in Columbus, Ohio. This role is crucial in providing technical end-user support within the IT industry. The successful candidate will be the first point of contact for technical support requests and will be instrumental in maintaining optimal performance of hardware and IT equipment. Responsibilities: Serve as the initial point of contact for technical support requests received via phone, e

Help Desk Analyst II

Robert Half

Cleveland, Ohio, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Cleveland, Ohio. This role is in the IT industry and entails providing comprehensive technical support and assistance to users, maintaining IT systems, and troubleshooting various technical issues. The workplace is a dynamic and collaborative environment that fosters teamwork and innovative problem-solving. Responsibilities: Provide technical support and troubleshooting for Active Directory, Vo

Help Desk Analyst II

Robert Half

Phoenix, Arizona, USA

Contract

Description We are in the process of expanding our team and are currently seeking a Help Desk Analyst II based in Phoenix, Arizona, 85034, United States. This role is within the tech industry and specifically involves providing onsite Deskside support to Users with operational and technical support. This position is offered as a long-term contract employment opportunity. Responsibilities: Provide technical support and assistance to users, ensuring all Service Level Agreements are met. Take part

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are seeking a Help Desk Analyst II based in Sacramento, California. This role is primarily located in a secure, non-public access building, providing IT support within a large-scale, Citrix-based virtual desktop environment. This job offers a long-term contract employment opportunity, where the selected candidate will be part of a team responsible for maintaining IT services and support for approximately 1,200 users. Responsibilities: Provide IT support to a large user base, ensu

Help Desk Analyst II

Robert Half

Remote or Nashville, Tennessee, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in Nashville, Tennessee! This remote role primarily involves responding to service requests, troubleshooting issues, and maintaining our client's Help Desk System. You will be a crucial part of the team, ensuring smooth operations within the scope of hardware and software troubleshooting, ticketing systems, and providing support for mobile devices. Responsibilities: Timely response to incoming ser

Help Desk Technician II

Robert Half

Windsor, Connecticut, USA

Full-time

Description We are on the lookout for a Help Desk Technician II to join our team based in Hartford County, Connecticut. In this role, you will be tasked with a variety of functions, including monitoring and responding to ticket queues, providing assistance to end users, and configuring new staff members in our system. This role is an exciting opportunity for those with a strong technical background and excellent customer service skills. Responsibilities: Monitor and respond to ticket queues on

IT Operations Staff (Help Desk Tier I/II)

GovCIO

Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT issues across multiple networks/system, including a full range of classifications and caveats, ranging from hardware and software challenges to network and application concerns. This position will be located in Chantilly, VA and will be an onsite position. Responsibilities Operations Staff is a position where IT support and technology meet customer se

Help Desk Analyst II

Robert Half

Marina del Rey, California, USA

Full-time

Description We are seeking a Help Desk Analyst II to be a part of our team in Marina Del Rey, California. In this role, you will be leveraging your technical skills to troubleshoot various issues and ensure smooth functioning of our systems. With a strong focus on teamwork, you will also be leading various projects from inception to completion. Responsibilities Utilizing your experience with Active Directory, Office, and Windows to ensure seamless operations. Independently troubleshooting proble