Senior Technical Support Manager Jobs in Charlotte, NC

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Call Center Technical Support Analyst

Motion Recruitment Partners, LLC

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On-site in Charlotte, North Carolina, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Business Execution Consultant 1 in Charlotte, NC. Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but al
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Posted 20 hours ago | Updated 9 hours ago

Senior Technical Support Engineer

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 7 hours ago

Technical Support Analyst

Flexential

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On-site in Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou
Posted 7 days ago | Updated 2 hours ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 1 day ago

Senior Technical Support Analyst

Deltek Systems, Inc.

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Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate
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Posted 28 days ago

Senior Network Engineer - Priority Support Network L3

Wells Fargo

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On-site in Charlotte, North Carolina, USA

Full-time

About this role: Wells Fargo is seeking a Senior Network Engineer who covers jobs responsible for direction and support for computer-based information and communication systems, including technical, programming and development, network communications, and systems analysis. In this role, you will: Troubleshoot and escalated complex network issues for Wells Fargo Bank Participate in major incident management conference calls and associated bridge-linesWork on tickets escalated from tier 2 suppor
Posted 1 day ago | Updated 5 hours ago

Sr. Principal Technical/Functional Systems Analyst (REMOTE)

BAE Systems

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Remote

Full-time

Job Description This job is 100% remote. BAE is searching for a Kronos (UKG) Technical/Functional Systems Analyst to join our team supporting Kronos (UKG) Workforce AutoTime (timesheet/time attendance software) across BAE. The selected candidate will work closely with various stakeholders in the business to understand their needs, interpret requirements and understand how AutoTime can be configured to meet those needs. The candidate will provide day to day operational support of the system in
Posted 2 days ago | Updated 8 hours ago

Technical Support Engineer

APN Consulting Inc

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Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or
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Posted 6 days ago | Updated 6 days ago

Technical Program Manager

Incedo Inc

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Hybrid in Fort Mill, South Carolina, USA

Full-time

Technical Program Manager Fort Mills, SC, Florham Park, NJ Job Description: As a Technical Program Manager with Scrum Master experience, you will be responsible for managing multiple technical projects, ensuring they are delivered on time, within scope, and according to quality standards. You will work closely with cross-functional teams, including engineering, product management, and other stakeholders, to define project requirements, establish milestones, and track progress. Technical skills:
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Posted 28 days ago | Updated 25 days ago

Systems Operations Manager/Production Support Manager

Acruex Inc.

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On-site in Charlotte, North Carolina, USA

Third Party, Contract

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior
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Posted 60+ days ago | Updated 1 day ago

Site Reliability Engineering Senior Manager

Enterprise Engineering

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Hybrid in Charlotte, North Carolina, USA

Full-time

Job Title : Site Reliability Engineering Senior Manager Term : Fulltime Locations: Charlotte, NC 28202 OR Minneapolis, MN 5546 This position is not eligible for Visa sponsorship 100% remote work option is not available In This Role, You Will Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systemsBe a product aligned liaison and partner with Product Tech Leads and Product Managers f
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Posted 3 days ago

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

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Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any
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Posted 24 days ago

Technical Product Support Specialist (REMOTE)

Perplexity AI

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Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i
Posted 8 days ago | Updated 9 hours ago

Technical Support Rep

Robert Half

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Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are
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Posted 1 day ago | Updated 9 hours ago

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

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Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an
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Posted 28 days ago

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

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Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te
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Posted 3 days ago

Technical Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans
Posted 14 days ago | Updated 1 hour ago

Specialist Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a
Posted 3 days ago | Updated 9 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 2 days ago | Updated 7 hours ago

Senior Engineering Manager - Water and Wastewater *Hybrid Charlotte, NC*

Black & Veatch

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On-site in Charlotte, North Carolina, USA

Full-time

Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are build
Posted 8 hours ago