Senior Helpdesk II Jobs

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Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 1 day ago | Updated 2 hours ago

Sr. On-Site Level II Technician

LaSalle Network

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Winona, Minnesota, USA

Full-time

LaSalle Network is currently partnering with a client that specializes in managed IT Services and is looking for an experienced Senior Level Two Technician to join their team long term. This person will have the responsibility of developing standard operating procedures for the Level 2 Help Desk Team. This role requires its candidates to have a minimum of 5-7 years of experience within a corporate environment. Senior Level Two Technician Responsibilities: Provides guidance in effective problem r
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Posted 1 day ago | Updated 3 hours ago

Senior Help Desk

Talent Group

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Madison, Wisconsin, USA

Contract

Job Role: Senior Help Desk Location: Madison, Wisconsin (Onsite or Hybrid or Remote): Hybrid (2 day onsite & 3 days remote) (Relocation Allowed or Relocation not Allowed): Relocation not Allowed Contract Duration: 6+ months with possible extension. Top Skills & Years of Experience: (minimum 2-3 years) Windows 11Microsoft O365InTuneApple and Android mobile phone support Nice to Have: CherwellScripting and automationMicrosoft Teams/inTune Lead a team of contract support personnel specializing i
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Posted 1 day ago | Updated 7 hours ago

Help Desk II

The Fountain Group

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Cambridge, Massachusetts, USA

Full-time, Contract

Pay: $30-32/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance. Onsite role in Cambridge, MA W2 Candidates only Description: Work with and resolve escalated helpdesk requests from managed service provider. Provide support for AV equipment and meetings (in-person & virtual). Image and deploy new user setups (Computer & Desk setup). Inventory and software management of IT assets including a
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Posted 1 day ago | Updated moments ago

Help Desk I/II

Jobot

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Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Fitchburg, Wisconsin, USA

Full-time

Description We are offering a contract to hire employment opportunity for a meticulous Help Desk Analyst II in Fitchburg, Wisconsin. This role involves providing support to MacOS and Linux systems, utilizing Zendesk and other ticketing systems for problem-solving, and maintaining a customer-focused approach to ensure high customer satisfaction. Responsibilities: Provide support for MacOS and Linux systems, troubleshooting issues and ensuring systems run smoothly Utilize Zendesk and other ticket
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Posted 1 day ago | Updated 11 hours ago

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

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Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro
Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst II

Robert Half

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Miami, Florida, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary to hire employment opportunity is based in the Miami, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. It is also important for
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Posted 3 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Cheektowaga, New York, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! The ideal candidate for this position has a can-do attitude and is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. The perfect candidate for this job will be able to create knowledge articles and arrange training for other Service Desk Analysts
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Posted 13 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

St. Louis, Missouri, USA

Contract

Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! We're looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, so if that's you, we invite you to apply! You'll be great at this Service Desk Analyst job if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. I
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Posted 7 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Phoenix, Arizona, USA

Full-time

Description If you want to join the team at Robert Half, consider this Help Desk Analyst opportunity. This position is best for someone with a can-do attitude who is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. In the course of your work, you might need to create knowledge articles and arrange training for other Service Des
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Posted 11 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Cambridge, Massachusetts, USA

Contract

Description If you're a Help Desk Analyst candidate, consider this Robert Half opportunity. You should apply today if you have a can-do attitude and are looking to be part of a highly motivated team. Service Desk Analysts represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Your duties might include creating knowledge articles and arranging training for other Service Desk Analysts when needed. We're looking for someone who is comfo
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Posted 15 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description Client needs a Service Desk Analyst for a contract position with the potential for extension and conversion to an FTE. This person will have 1-3+ years of Help Desk experience, experience with imaging Windows machines (any imaging tool is OK including SCCM, KACE, Intune, etc.) and experience deploying Windows patches or security fixes (similar to imaging, please ask candidates about this), would be a nice to have. Zoom/Teams/Webex video conferences support would be great. Client uses
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Posted 15 days ago | Updated 11 hours ago

Senior Help Desk Manager

Kforce Technology Staffing

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Orlando, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Help Desk Manager in Orlando, FL. Summary: The Senior Help Desk Manager will monitor user experience and KPIs within the system. The candidate should be able to hit the ground running and guide the team to be able to give sound suggestions. As a Senior Help Desk Manager, you will have a have a team of 6-8 reporting into them. Occasional travel to NC, SC, GA, and FL. REQUIREMENTS: * Must have demonstrated experience in building out
Posted 13 days ago | Updated moments ago

Onsite Senior Help Desk Specialist

Kavyos Consulting Inc

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Washington, District of Columbia, USA

Contract

Duties and Responsibilities In charge of the help desk tier 1 schedule that ensures onsite help desk operations and correct assignment of work to help desk technicians (help desk and audio/visuals tech)Aspire to provide exceptional customer support in every single interactionAssist users in a service desk setting by troubleshooting and resolving issuesRespond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all PC hardware / Audio visu
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Posted 3 days ago

Help Desk Technician II

General Dynamics Information Technology

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Scott Air Force Base, Illinois, USA

Full-time

General Dynamics Information Technology is seeking HelpDesk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). We are GDIT. GDIT provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, conference rooms, programming, training and prog
Posted 31 days ago | Updated 3 hours ago

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

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Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 1 day ago

Senior Help Desk Support Specialist

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 10 days ago | Updated 1 hour ago

Senior Help Desk Consultant - Local to NJ

Hudson Data LLC

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Trenton, New Jersey, USA

Contract, Third Party

Job Title: Senior Help Desk Consultant Location: Trenton, NJ Duration:6 Months Contract Need someone local to Trenton, NJ. F2F interview preferred. Short Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Complete Description: Note: This role requires the resource to be onsite 5 days /
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Posted 22 days ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

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Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 14 days ago | Updated 14 hours ago