Senior Helpdesk Manager Jobs

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Senior Help Desk Manager

Kforce Technology Staffing

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On-site in Orlando, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Help Desk Manager in Orlando, FL. Summary: The Senior Help Desk Manager will monitor user experience and KPIs within the system. The candidate should be able to hit the ground running and guide the team to be able to give sound suggestions. As a Senior Help Desk Manager, you will have a have a team of 6-8 reporting into them. Occasional travel to NC, SC, GA, and FL. REQUIREMENTS: * Must have demonstrated experience in building out
Posted 6 days ago | Updated 1 hour ago

Technical Sr. Help Desk

Volt Information Sciences

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On-site in Lebanon, Missouri, USA

Contract

Technical Sr. Help Desk Specialist For this unique marine company, you will provide technical assistance to computer system users. A typical day for the technical help desk specialist is answering questions or resolving computer problems for clients in person, via telephone or from a remote location. What Will You Be Doing? Expert knowledge of circuit boards, processors, electronic equipment and computer hardware and software. (Windows environment). Audit records of daily data communication tr
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Posted 7 days ago | Updated 5 hours ago

Senior IT Helpdesk Technician

Korn Ferry

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On-site in Plano, Texas, USA

Contract

IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal
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Posted 15 days ago | Updated 5 hours ago

HelpDesk Delivery Manager

Nagarro Inc

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On-site in New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 4 hours ago

Help Desk Manager

Robert Half

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On-site in St. Charles, Illinois, USA

Full-time

Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support requests. They collaborate closely with other departments to address complex technical issues and escalate as necessary for timely resolution. By monitoring performance metrics, they identify areas for improvement and implement strategies to enhance service delivery. The manager serves as a primary point of contact for high-priority or escalated client issues,
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Posted 14 days ago | Updated 5 hours ago

Help Desk Operations Manager

GovCIO

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On-site in Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 9 days ago | Updated 5 hours ago

Help Desk Manager

Sunrise Systems, Inc.

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On-site in Trenton, New Jersey, USA

Contract

Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension. Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, w
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Posted 15 days ago

Help Desk Manager 3

22nd Century Technologies, Inc.

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On-site in Trenton, New Jersey, USA

Contract

Duration: 03 Months Job duties and responsibilities include: Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.Required Experience: Dell/Client PC hardware configuration an
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Posted 16 days ago

Help Desk Manager

Robert Half

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On-site in Saint Paul, Minnesota, USA

Contract

Description I am seeking a solid, confident Manager with a proven track record incorporating ITIL methodologies into their role to improve business performance. As the IT Service Management Manager/Consultant, you'll play a pivotal role in leading the transformation of the organization's IT operations. By leveraging your strategic vision, managerial expertise, and technical acumen, you'll drive tangible improvements that enhance service quality, efficiency, and overall business performance. The
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Posted 6 days ago | Updated 5 hours ago

Sr. Help Desk Specialist

GovCIO

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On-site in San Antonio, Texas, USA

Full-time

Overview GovCIO is currently hiring for a Sr. Help Desk Specialist. This position will be located in San Antonio, TX. The ideal candidate can resolves technical problems and answers queries by telephone or e-mail in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Responsibilities Resolves technical problems and answers queries by telephone or e-mail in support of internal and/or outside customer computer hardware, software, netw
Posted 9 days ago | Updated 5 hours ago

Help Desk Manager

Robert Half

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On-site in Tampa, Florida, USA

Full-time

Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions and use knowledge and resources to diagnose and resolve issues. Escalate issues that extend beyond span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and appropriately document issue resolution. Responsibilities and Duties Manage all procedures related to the identification, prioritization, and
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Posted 17 hours ago | Updated 6 hours ago

Senior Help Desk Support

Kforce Technology Staffing

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On-site in Wesley Chapel, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Help Desk Support in Wesley Chapel, FL. Duties: * Senior Help Desk Support will be responsible for administration of Active Directory users * Build, configure, and maintain desktop platform * Configure and troubleshoot computing systems in a diverse environment * Create user accounts, reset passwords, and create groups in Microsoft Windows Active Directory * As a Senior Help Desk Support, you will provide effective communication on
Posted 14 days ago | Updated 1 hour ago

Senior Help Desk Consultant - Local to NJ

Hudson Data LLC

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On-site in Trenton, New Jersey, USA

Third Party, Contract

Job Title: Senior Help Desk Consultant Location: Trenton, NJ Duration:6 Months Contract Need someone local to Trenton, NJ. F2F interview preferred. Short Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Complete Description: Note: This role requires the resource to be onsite 5 days /
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Posted 15 days ago

Help Desk Manager

Robert Half

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On-site in Urbandale, Iowa, USA

Full-time

Description Position: IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST Location: DES MOINES, IA - ONSITE Salary: up to $75K + exceptional benefits For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Robert Half is looking for a IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN DES MOINES, IA for a permanent direct hire full time position for our clie
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Posted 43 days ago | Updated 5 hours ago

Senior Helpdesk Specialist

ANR Consulting Group, Inc.

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On-site in Dallas, Texas, USA

Contract

Title: Senior Desktop Support Specialist Location: Dallas, TX Duration: 12 Months Plus Minimum Requirements : The Sr. Helpdesk Specialist role will provide exceptional technical support via phone. The Helpdesk Specialist will resolve basic Windows and Microsoft-related problems employees encounter, including application errors, system crashes, and network connectivity issues. The Helpdesk Specialist will create New Hire Profiles and software installs and troubleshoot basic issues pertaining to
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Posted 29 days ago | Updated 29 days ago

Senior Help Desk Support Specialist

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 3 days ago | Updated 8 hours ago

Senior Helpdesk Specialist

Chenega MIOS

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On-site in Springfield, Virginia, USA

Full-time

Req ID: 30702 Summary Senior Helpdesk Specialist Springfield, VA Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment. Are you ready to enhance your skill
Posted 10 days ago | Updated 9 days ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 15 days ago | Updated 8 hours ago

Help Desk Manager

CSZNet, Inc

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On-site in Washington, District of Columbia, USA

Third Party, Contract

Onsite - Only Locals Help Desk Manager Washington, DC (Onsite) 12 Months + Contract Description: Client is looking for 2 Help Desk Manager to support the HQ staff. IT Help Desk Manager responsibilities Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. Provides support to all staff by utilizing professional methods that
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Posted 14 days ago

helpdesk admin/manager

Quality IT Source, LLC

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On-site in Trenton, New Jersey, USA

Contract

HELPDESK Admin/management role to help IT to migrate end of life hardware to new hardware. 3-6 months+ Job duties and responsibilities include: Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Xerox preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies,
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Posted 15 days ago