Senior Service Desk Technician Jobs in 20001

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Service Desk Technician Tier 1 (Secret Clearance Required)

Red River Technology LLC

On-site in Chantilly, Virginia, USA

Full-time

We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification a

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Hybrid in Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Hybrid in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk Manager

Synergetic Information Systems, Inc

Hybrid in Washington, District of Columbia, USA

Full-time

The Service Desk Manager is responsible for managing the activities of the internal and external Service Desk. The Service Desk is the first responder for virtually all questions involving staff technology/tools. This position applies procedures and policies while responding to the needs of the corporate community, while also looking for opportunities to improve service delivery. Manage service desk team and activities.Monitor performance of service desk personnel.Interface with key stakeholders

Service Desk Program Manager - Active Top Secret required

General Dynamics Information Technology

On-site in Washington, District of Columbia, USA

Full-time

Seize your opportunity to make a personal impact as a Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Program Manager joining our team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT Provide program support as a Service Desk SupervisorSupervise 45 Service Desk Technicians Tier 1 and 1.

IT Service Desk Mid

Apex Systems

On-site in Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Enterprise Service Desk Manager

General Dynamics Information Technology

On-site in Falls Church, Virginia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

Service Desk Analyst

Arnold & Porter Kaye Scholer LLP

On-site in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Service Desk Analyst L1

HMG America

On-site in Reston, Virginia, USA

Third Party, Contract

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

On-site in Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Technician-Network & Desk

Marriott International

On-site in Fort Washington, Maryland, USA

Full-time

Additional Information Network & Desk, Pay: $26.50/hour Job Number 24024983 Job Category Information Technology Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. D

Systems Support Engineer II- Service Desk Team

Red River Technology LLC

On-site in Fairfax, Virginia, USA

Full-time

The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user upt

AV Service Technician (DC)

TEKsystems c/o Allegis Group

On-site in Washington, District of Columbia, USA

Full-time

Description: Our Client is looking for an AV Service Technician to service their existing customers. We are looking for an experienced installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Customer job descrip

AV Service Technician

TEKsystems c/o Allegis Group

On-site in Washington, District of Columbia, USA

Full-time

Job Description We are looking for a Service Technician to service our existing customers. Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. Candidate must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Job description below. A

Field Service Technician 3

Apex Systems

On-site in Alexandria, Virginia, USA

Full-time

Job#: 2024616 Job Description: Service Technician Interested candidates should send an updated resume to *Qualified candidate will have an Active DOD Public Trust or Secret Clearance to be considered* Location: onsite in Alexandria, VA Duration: 3-4 month project Schedule: Mon-Fri 8AM-5PM Summary: The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Inst

Field Service Technician 2

Apex Systems

On-site in Alexandria, Virginia, USA

Full-time

Job#: 2024614 Job Description: Service Technician Interested candidates should send an updated resume to *Qualified candidate will have an Active DOD Public Trust or Secret Clearance to be considered* Location: onsite in Alexandria, VA Duration: 3-4 month project Schedule: Mon-Fri 8AM-5PM Summary: The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations.In

AV Service Technician (DC)

TEKsystems c/o Allegis Group

On-site in Washington, District of Columbia, USA

Full-time

Description: Diversified is looking for a Service technician to service their existing customers. Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Customer job descripti

AV Service Technician (DC)

TEKsystems c/o Allegis Group

On-site in Washington, District of Columbia, USA

Full-time

Description: We are looking for a Service technician to service their existing customers. Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Customer job description below

AV Service Technician

TEKsystems c/o Allegis Group

On-site in Washington, District of Columbia, USA

Full-time

Description: Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/

AV Service Technician (DC)

TEKsystems c/o Allegis Group

On-site in Washington, District of Columbia, USA

Full-time

Description: Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Customer job description below. Ability to troubleshoot and resolve complex technical issues related the