Senior Service Desk Technician Jobs in Arlington, VA

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Jr Service Desk Technician

AAC Inc

On-site in Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion Technologies

Hybrid in Vienna, Virginia, USA

Contract, Third Party

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Hybrid in Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Hybrid in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk Manager

Synergetic Information Systems, Inc

Hybrid in Washington, District of Columbia, USA

Full-time

The Service Desk Manager is responsible for managing the activities of the internal and external Service Desk. The Service Desk is the first responder for virtually all questions involving staff technology/tools. This position applies procedures and policies while responding to the needs of the corporate community, while also looking for opportunities to improve service delivery. Manage service desk team and activities.Monitor performance of service desk personnel.Interface with key stakeholders

IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR Solutions

Remote

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi

Service Desk

INSPYR Solutions

On-site in Vienna, Virginia, USA

Contract

Title: Service Desk Technician Location: Hybrid 10 days a month in Winchester, Virginia Duration: 6+ months Compensation: $20-28/hr Work Requirements: , Holders or Authorized to Work in the US Role will be hybrid based out of Winchester,Virginia around 10 days a month. Shift is Monday-Friday 0800-1630. This is an intial contract role. Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first poin

Service Desk/NOC Specialist

AAC Inc

On-site in Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Service Desk, Desk Side Support Agent

Navigant Consulting

On-site in McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Tier 3 Service Desk Journeyman Engineer

ManTech International Corporation

On-site in Herndon, Virginia, USA

Full-time

Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Tier 3 Service Desk Journeyman Engineer to join our team in the Herndon, VA. This position supports a 24/7/365 servi

IT Service Desk Mid

Apex Systems

On-site in Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Service Desk Program Manager - Active Top Secret required

General Dynamics Information Technology

On-site in Washington, District of Columbia, USA

Full-time

Seize your opportunity to make a personal impact as a Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Program Manager joining our team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT Provide program support as a Service Desk SupervisorSupervise 45 Service Desk Technicians Tier 1 and 1.

Enterprise Service Desk Manager

General Dynamics Information Technology

On-site in Falls Church, Virginia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

Service Desk - hybrid (Vienna or Winchester, VA)

ALTA IT Services

Hybrid in Vienna, Virginia, USA

Third Party, Contract

We are currently seeking a Service Desk Specialist for a long term PART-TIME contracting position located in either Vienna, VA or Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Tuesday-Saturday 7:00 a.m. - 11:00 a.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Service

Service Desk Analyst L1

HMG America

On-site in Reston, Virginia, USA

Contract, Third Party

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

On-site in Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Service Desk Analyst

Arnold & Porter Kaye Scholer LLP

On-site in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Linux Service Desk Administrator

BAE Systems

On-site in Annapolis Junction, Maryland, USA

Full-time

Job Description Your new career is waiting here! BAE Systems, a global defense, aerospace and security company employing more than 88,200 people worldwide, with wide-ranging products and services covering air, land and naval forces, as well as advanced electronics, security, information technology, and support services. BAE Systems, Inc. is a top-ten prime contractor to the U.S. Department of Defense, well positioned to support customers in what is the world's largest defense market is HIRING N

AV Service Technician

TEKsystems c/o Allegis Group

On-site in Washington, District of Columbia, USA

Full-time

Description: Our client is looking for a Service technician to service their existing customers. Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Customer job descriptio

Junior Broadband Installation and Service Technician

Creative IT Inc

On-site in Rockville, Maryland, USA

Contract, Third Party

Contractor will provide candidate(s) with experience in: Excellent customer service and communications skills.Self-starter, ability to work very independently.Knowledge of basic power distribution and protection systems.Basic understanding of IT and networking technologies and protocols.Low voltage cabling problems and related use of cable testers, cable trace/ID toners, and other tools.Must be able to diagnose problems with: host network adapters, cabling, routers, switches, wireless access poi