Senior Service Desk Technician Jobs in Sterling, VA

1 - 20 of 97 Jobs

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

•

Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Jr Service Desk TechnicianJob Title - Jr Service Desk Technician

AAC IncCompany Name - AAC Inc

•

Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid roleJob Title - Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion TechnologiesCompany Name - Zillion Technologies

•

Vienna, Virginia, USA

Contract, Third Party

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo

IT Service Desk Technician - Project Consultant - Remote (US)Job Title - IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR SolutionsCompany Name - INSPYR Solutions

•

Remote or Atlanta, Georgia, USA

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi

Service DeskJob Title - Service Desk

INSPYR SolutionsCompany Name - INSPYR Solutions

•

Vienna, Virginia, USA

Contract

Title: Service Desk Technician Location: Hybrid 10 days a month in Winchester, Virginia Duration: 6+ months Compensation: $20-28/hr Work Requirements: , Holders or Authorized to Work in the US Role will be hybrid based out of Winchester,Virginia around 10 days a month. Shift is Monday-Friday 0800-1630. This is an intial contract role. Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first poin

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

•

Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Deputy Service Desk Manager - Active DoD SecretJob Title - Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.Company Name - Prism, Inc.

•

Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

•

McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

•

Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

•

Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - RJob Title - Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step SystemsCompany Name - Next Step Systems

•

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Manager, IT Service Desk TechnologiesJob Title - Manager, IT Service Desk Technologies

Marriott InternationalCompany Name - Marriott International

•

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi

Service Desk Analyst L1Job Title - Service Desk Analyst L1

HMG AmericaCompany Name - HMG America

•

Reston, Virginia, USA

Contract, Third Party

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Cyber Incident Response Analyst - Service Desk / Active Top SecretJob Title - Cyber Incident Response Analyst - Service Desk / Active Top Secret

PeratonCompany Name - Peraton

•

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

•

Arlington, Virginia, USA

Full-time

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearanceJob Title - Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

PeratonCompany Name - Peraton

•

Arlington, Virginia, USA

Full-time

Service Desk Team LeadJob Title - Service Desk Team Lead

PeratonCompany Name - Peraton

•

Washington, District of Columbia, USA

Full-time

Service Desk AgentJob Title - Service Desk Agent

PeratonCompany Name - Peraton

•

Washington, District of Columbia, USA

Full-time

Service Desk TrainerJob Title - Service Desk Trainer

PeratonCompany Name - Peraton

•

Washington, District of Columbia, USA

Full-time

Service Desk Deputy Program Manager - Active Top Secret requiredJob Title - Service Desk Deputy Program Manager - Active Top Secret required

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

•

Washington, District of Columbia, USA

Full-time

Deputy Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team to bring professionalism and initiative to a fas