Senior Software Engineer - Genesys IVR Development - Hyderabad, Telangana Jobs in Hyderabad

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Applications Architect

Rapisource LLC

Remote

Contract, Third Party

DIRECT CLIENT : Texas Health and Human Services Commission JOB TITLE : Applications Architect SR: 529400973 LOCATION : AUSTIN,TX Roles and Responsibilities: The ideal candidate for this role will have good leadership skills, with appropriate technical expertise. Good understanding of networking topologies and their associated interconnectivity with the LAN/WAN infrastructure, Contact Centre infrastructure. Ability to maintain a strong vendor communication/relationship. Be part of a team that

Genesys Cloud Architect in Austin, TX (Local to TX only)

Voluble Systems LLC

Remote

Third Party, Contract

Kindly find the JD mentioned below, Solicitation Reference Number: 529400972 Role: Genesys Cloud Solutions Architect Location: Austin, TX Duration: 12+ Month Client: State of TX (HHSC) JOB DESCRIPTION: This contract may continue through August 2025. This position will serve as the Cloud Solutions Architect for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform. You will work closely with HHSC

Cisco/CCAI Engineer :: Remote :: Contract to Hire

Javen Technologies, Inc

Remote

Contract

Title: Software Engineer: (Senior) Location: Draper, UT /Remote Duration: 6 months contract (CTH based on project) Job Description: REQUIRED: CCAI (Google Dialogflow, Big Query) Contract to hire role (based on business needs and performance) Designs, modifies, develops, writes, and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certificatio

IVR QA Analyst with Cyara

Select Solutions Group, LLC

Remote

Contract

QA Analyst with Cyara (IVR Automation) experience needed to test IVR applications in both DTMF and Speech. This is a 100% remote assignment. All candidates must be US-based. The qualified candidate must have the following skills/experience: Contact Center experience a must including testing IVR Applications for both DTMF and Speech5+ years in Software Quality AssuranceExtensive experience with using Cyara (IVR Automation) and able to build automation scripts independentlyExperience converting

Senior Cisco Engineer (CCAI)

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Draper, UT that is seeking a Senior Cisco Engineer - CCAI Responsibilities: * Designs, modifies, develops, writes, and implements software programming applications * Supports and/or installs software applications/operating systems * Participates in the testing process through test review and analysis, test witnessing and certification of software * Configure, review and oversee documentation of call flows and interdepartmental documents and communication

Cloud Solutions Architect 3

Rapisource LLC

Remote

Third Party, Contract

Solicitation Reference Number: 529400972 Direct Client : Texas Health and Human Services Commission Working Title : Cloud Solutions Architect Work Location : Austin ,Tx JD : This position will serve as the Cloud Solutions Architect for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform. You will work closely with HHSC resources and vendor resources for support and management of the platform.

Quality Assurance Analyst (IVR, Cyara, Python)

Lucid Technologies

Remote

Third Party, Contract

Job Title: Quality Assurance Analyst Location: North Carolina (remote) Responsibilities Help create a culture that motivates teams to ensure zero defects into production.Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards.Implement the shift-left test strategy as the organization rearchitects our technology platform.Partner with DevOps engineers to fully automate testing throughout the release & delivery processes in the CI/CD pi

Senior Amazon Connect Engineer - Lex, Dynamo, Call Flow Development

Zeektek

Remote

Contract

We have a 6 month contract to hire position open for an AWS Connect Sr Engineer / Lead Developer. The position is 100% remote and can sit anywhere in the US. The candidate will be responsible for the Solution Engineering and must be able to take HLD (high level design) and provide solutions. The candidate must have a programming background in Nodejs and Lambda to understand the code and build prototypes. Some programming may be required! The candidate will also guide engineering teams to defin

Senior ML Engineer

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client seeking a Fully Remote Senior ML Engineer (CC AI & GTP) to join their team. Overview: The client is implementing Googles GTP product and they have integrated it into their IVR systems for IVR call recording. The client has 150-200 calls per day to each location and is looking to find a way to understand the calls, needs, numbers, etc., so they can better identify how to enhance the individual experience. This candidate will be helping spearhead the models,

Senior Cisco Engineer - SQL

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Draper, UT that is seeking a Senior Cisco Engineer with SQL experience. Responsibilities: * Designs, modifies, develops, writes, and implements software programming applications * Supports and/or installs software applications/operating systems * Participates in the testing process through test review and analysis, test witnessing and certification of software * Configure, review and oversee documentation of call flows and interdepartmental documents and

Software Engineer

Randstad Digital

Remote

Contract

job summary: A wide degree of creativity and latitude is expected Cisco CV, and ICM Cisco/Genesys CCaaS and Google CCAI preferred Expert in SQL required. Job Tasks: Configure, review and oversee documentation of call flows and interdepartmental documents and communications Gather project requirements and configure to continually improve our member experience Act as a voice application subject matter expert for the internal team and business partners Join support calls with partner and providing

Genesys Engage

Net2Source Inc.

Remote

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Role: Genesys Engage Location: Remote Hire Type: