Senior Support Analyst Jobs in Washington, DC

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Sr. Application Support Analyst - Revenue Management

Marriott International

Remote

Full-time

Job Number 24053690 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Analyst acts as a support subject matter expert identifying and participating in activities or projects related to the platform and support workflows. Setting the standard this individual promotes a continuous improvement mindset. Work

Sr. Desktop Support Analyst

Go2Group Inc.

On-site in Washington, District of Columbia, USA

Full-time

Ready to join a dynamic, #1 worldwide leader, and award-winning technology-driven law firm that's setting the global standard? If you're fueled by energy and passionate about making an impact, seize this opportunity and apply today! Key points: MUST be willing to be 100% onsite in the downtown Washington D.C office.Two shift available, both Mon-Fri, either 8:30am-5pm or 9:30am-6pm EST.Salary range of $80-92k w/ up to12%+ bonus. Join our team as a Desktop Support Analyst II, where you'll play a

Sr. Technical Support Analyst

John Hopkins University

On-site in Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp

Technology Support Analyst

Request Technology, LLC

On-site in Washington, District of Columbia, USA

Full-time

Technology Support Analyst Salary: Starting at $75k Location: Washington, DC On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5+ years of experience in a professional services environment, law firm experience preferable.Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues.Knowledge and the ability to support Microsoft operating system, including networking components, hardware, peripheral devices. Respo

Customer Support Analyst

SAIC

On-site in Arlington, Virginia, USA

Full-time

Job ID: 2404409 Location: ARLINGTON, VA, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I

Customer Support Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi

Technology Support Analyst II (Mon-Fri, 9:30am-6pm ET)

Kirkland & Ellis LLP

On-site in Washington, District of Columbia, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage

Tier 2 Support Analyst

TEKsystems c/o Allegis Group

On-site in Silver Spring, Maryland, USA

Full-time

Description: The person hired for the Key Accounts Technical Services Analyst will be responsible for providing timely acknowledgement and support while delivering within defined service level agreements. This position will remote to the location in Silver Spring, MD a few days a month. Primary Responsibilities include but are not limited to the following: Take inbound technical customer support calls for the software solutions, which involves multiple client phone conversations to fully unders

Product Analyst - Health Operations Support and Stabili

Maximus, Inc.

On-site in Tysons, Virginia, USA

Full-time

Description & Requirements The Product Analyst will work closely with the business to shape the future of key product deliveries for Genesys. This is a direct position and assists to ensure releases are well understood by the deployment team, business, and collaborators so that Genesys product delivers an exceptional customer experience. Essential Duties and Responsibilities: - Work as part of an Agile team to deliver high quality business analytics solutions for the business stakeholders. - A

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Technology Support Analyst

Request Technology, LLC

On-site in Washington, District of Columbia, USA

Full-time

We are unable to sponsor as this is a permanent full-time role A prestigious company is looking for a Technology Support Analyst. This person will support all Windows 10 OS and core application suite. They will do PC troubleshooting, Conference Center Technology operational support, VoIP, Citrix, etc. Responsibilities: Excellent judgment in assessing user issues; intermediate trouble-shooting methodology.Ability to work to the best resolution either through own knowledge or proper, timely esca

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Leidos

On-site in Bethesda, Maryland, USA

Full-time

Description This position supports the full range of technical activities required for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE) to appropriately service ICD 702 mission requirements. Position is a temporary 8 month assignment. Job Description:Analyze client content and/or systems using data analysis and data mapping techniques.Analyze content and data sources to discover the core components and relationships for a technical security vulnerabil

Strategic Communications Support Analyst

M9 Solutions

On-site in Washington, District of Columbia, USA

Full-time

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations who desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to 27 Federal Agencies and multiple commercial customers across 41 states nationwide. Our capabilities include digital transformation, software development, cloud migration, applications & infrastruct

IT Support Analyst, MSP Experience Required - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i

Tier 1-2 IT Support Analyst - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our

Tier 1-2 IT Support Analyst - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio

Customer Support Analyst

SAIC

On-site in Arlington, Virginia, USA

Full-time

Job ID: 2401107 Location: ARLINGTON, VA, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabili

Customer Support Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for

Senior Desktop Support Technician

NuAxis LLC

On-site in Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Senior Service Desk Support

Y & L Consulting Inc.

On-site in Washington, District of Columbia, USA

Contract

Senior Service Desk Support Position Overview: We are seeking a highly skilled and experienced Senior Service Desk Support professional to join our team. The Senior Service Desk Support will be responsible for providing technical support and assistance to our internal users, resolving complex issues, and ensuring smooth operation of our IT systems. This role requires strong problem-solving abilities, excellent communication skills, and a customer-centric approach. Key Responsibilities: Provide s