Service Desk Analyst Jobs

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Service Desk Analyst

Phoenix Technology Partners, LLC

Hybrid in Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Hartland, Wisconsin, USA

Full-time

Description: We are hiring for the position of Service Desk Analyst in Hartland, WI. The main responsibilities of this position include providing technical support and guidance to resolve users' computer hardware and software issues, evaluating and prioritizing incoming requests for assistance from users, and installing or assisting with the installation of new hardware, software, and peripheral equipment. The Service Desk Analyst will also coordinate service or replacement of defective products

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Pittsburgh, Pennsylvania, USA

Full-time

Description: Our customer is seeking a Service Desk Analyst to support their facility in Pittsburgh, PA. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of our customers end user facing technology. Employees in this role create and manage access to networks, systems, and appl

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Annapolis, Maryland, USA

Full-time

Description: The Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of workstations and other endpoints, enabling end users to focus on business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user support requests, as well as tier 1-3 functions. Problem resolution may involve logistical support, the use of diagnostic and tracking tools, as well as require that the individual supp

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in New York, New York, USA

Full-time

Description: Looking for an outgoing Level 1 Help Desk support Analyst to join the Service Desk. This individual will serve as the front-line IT support. On a day to day basis you will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users, promote and escalate problems, incidents and requested action items. The client is looking for someone that the

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in San Diego, California, USA

Full-time

Description: American-based company and a member of the S&P 500 Index. The company is a supplier of aggregates and heavy building materials, with operations spanning 26 states, Canada and the Caribbean. In particular, supplies the resources for roads, sidewalks and foundations. Over the past 5-10 years This company has grown faster in terms of Stock than Brand Giants like Nike and Facebook. They are hoping that within the next 5 years they can continue to grow faster and exceed than Apple and A

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in San Diego, California, USA

Full-time

Description: This client is an American-based company and a member of the S&P 500 Index. The company is a supplier of aggregates and heavy building materials, with operations spanning 26 states, Canada and the Caribbean. In particular, this client supplies the resources for roads, sidewalks and foundations. Over the past 5-10 years they have grown faster in terms of Stock than Brand Giants like Nike and Facebook. Just 7 years ago one stock price for this company was valued at $65 a share where a

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Lansing, Michigan, USA

Full-time

Detailed Job Description TEKsystems is searching for an experienced IT Support Specialist. This role will allow someone to grow with in the IT industry by gaining experience working with a wide range of technologies. We are actively looking to find someone who is excited to be a part of is a growing company Position Responsibilities The specialist role provides a point of contact for technical assistance and support within our client's organization Responsible for analyzing, troubleshooting, an

IT Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Pittsburgh, Pennsylvania, USA

Full-time

Description: Our client is seeking a Service Desk Analyst to support their facility in Pittsburgh, PA. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of our clients end user facing technology. Employees in this role create and manage access to networks, systems, and applicat

Service Desk Analyst

Bachrach Group, Ltd

Hybrid in Chesterfield, Missouri, USA

Contract

Seeking a Service Desk Analyst for a 6 month extendable assignment at an international bank. This is a hybrid role requiring 2-3 days in the office. Responsibilities: Assist in installing, configuring, and maintaining hardware and software for remote users. Provide PC hardware and software updates/upgrades. Record all client interactions using ticketing system. Manage user accounts in Active Directory. Facilitate remote access for users, including laptop support. Provide A/V support and coordina

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Hartland, Wisconsin, USA

Full-time

TEKsystems is actively looking to hire 2 Service Desk analysts in Hartland WI! Description: Essential Responsibilities -Provides technical support and guidance to resolve users' computer hardware and software problems. -Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. -Applies knowledge of computer software and hardware to

Service Desk Analyst

Maximus, Inc.

On-site in Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res

IT Service Desk Analyst

SAIC

On-site in San Diego, California, USA

Full-time

Job ID: 2405596 Location: SAN DIEGO, CA, US Date Posted: 2024-04-22 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

IT Service Desk Analyst

SAIC

On-site in Norfolk, Virginia, USA

Full-time

Job ID: 2405597 Location: NORFOLK, VA, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Service Desk Analyst (Boston, MA)

GavinHeath, LLC

On-site in Boston, Massachusetts, USA

Full-time

Service Desk Analyst Broomfield, CO 19/h W2 The first 2 weeks they will work M-F 8-5 shift for training. Once training is complete, they will work a 11:30am-8pm shift. They are open to candidates in Denver, Las Vegas, NV or Dayton, OH. They have Distribution centers and IT teams in those locations. Shift Preferences: This shift will be need to work from 11:30am-8pm and have to be available to work on Friday, Saturday and Sunday, they will be flexible on the days off as long as they work these da

Service Desk Analyst

General Dynamics Information Technology

On-site in Key West, Florida, USA

Full-time

Senior Systems Analyst Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Analyst joining our team to help client's IT systems worki

Technical Service Desk Analyst

Tandym Tech

On-site in Orlando, Florida, USA

Contract

A hospitality organization in Florida is currently seeking a new Technical Service Desk Analyst. In this role, the Technical Service Desk Analyst will be responsible for working with internal and external resources to ensure that the systems are operating correctly, staff has the required access, service requests are processed efficiently and that operations have continuous use of the solution. Responsibilities: The Technical Service Desk will: Create, review and triage support tickets on a time

Entry Level Service Desk Analyst

GavinHeath, LLC

On-site in Westwood, Massachusetts, USA

Contract

Service Desk Analyst GavinHeath is partnering with a client in Broomfield, CO looking to add a Service Desk Analyst to their team. The role is a long term contract position.This role is a Hybrid position.The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests rep

Service Desk Analyst- Pontiac, MI

Digital Technology Solutions

On-site in Pontiac, Michigan, USA

Contract

DTS is looking for Service Desk Analyst for our direct client position in Pontiac, MI Job Description This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst.This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and maintenance, and monitoring work queues.In addition the role will resolve incidents in the areas of Telecommunicatio