Service Desk Analyst Jobs in Delaware

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Service Desk Analyst

Stellar IT Solution

•

New York, USA

Contract, Third Party

Due date: 03/21/2025 Position: Service Desk Analyst - COB000001718 Location: Remote Submission Limit: 2 Engagement Length in Months: 06 Months Principal Duties: This will be a remote evening shift schedule (Mon-Fri 4pm to 12am). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required service level time frame - Triage requests to ensure a
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Posted 2 days ago | Updated 5 hours ago

L1 IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Contract

L1 IT Service Desk Analyst Remote Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customer service mindset and customer handling skillsDocumenting processes and maintaining service desk re
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Posted 3 days ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Boston, MA. Responsibilities: * Service Desk Analyst will provide first-line technical support to end-users via phone, email, or chat; Troubleshoot and resolve hardware, software, and network-related issues promptly and effectively * Analyze problems reported by end-users, identify root causes, and implement solutions or escalate issues to the appropriate IT support teams for further investigation and resolution *
Posted 11 days ago | Updated 1 hour ago

Service Desk Technician

Brooksource

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Remote

Contract

Service Desk Technician - Bilingual (English/Spanish) Fortune 50 Health Insurance Client 100% Remote The Service Desk Technician maintains, repairs, and troubleshoots desktop hardware and software packages and is also responsible for customer service and end user training. The Service Desk Technician performs advanced administrative/operational/customer support duties that require independent initiative and judgment. The Service Desk Technician researches and resolves technical problems of moder
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Posted 9 days ago

Service Desk Technician

Digitek Software, Inc.

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Remote

Contract, Third Party

One of our Client is looking for the position of Service Desk Technician Senior based on following skills: The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: Respond to service reque
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Posted 10 days ago

Remote Service Desk

Apex Systems

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Remote or Bolingbrook, Illinois, USA

Full-time

Job#: 2066081 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 9+ months Pay Rate: $19-21/hr W2 CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resoluti
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Posted 10 days ago | Updated 6 hours ago

IT Service Desk Process & CSI Specialist

Copeland

•

Remote

Full-time

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology th
Posted 10 days ago | Updated 5 hours ago

Service Support Analyst (HealthCare)

V Group Inc

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Remote or Raleigh, North Carolina, USA

Contract, Third Party

End Client: State of North Carolina Job Title: Service Support Analyst (HealthCare) Duration: 12 + Months (Ext.) Start Date: ASAP Location: Raleigh NC 27602 (Remote) Position Type: Contract Interview Type: Webcam Interview Only Requirement ID: SNC_HD531_VV Position # : NCDIT - Service Support Analyst Mid/Medicaid Provider Relations Specialist (759531) Required Skills: 3 Years of Ability to explain and interpret program information to clients/customers and staff. 3 Years of Working knowled
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Posted 9 days ago | Updated 1 day ago

Bank Card System and Service Analyst

Zions Bancorporation, N.A.

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Remote or Midvale, Utah, USA

Full-time

Zions Bancorporation is one of the nation s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the Best Banks to Work For and as having a top banking team in its list of The Most Powerful Women in Banking. Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search ou
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Posted 14 days ago

Director Analyst - Digital Customer Service Technology (Remote - US)

Gartner

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Remote

Full-time

About the role: We're looking for a Research Director with deep expertise in Digital Customer Service and Support technologies to join our Customer Service and Support Technology analyst research team. The ideal candidate will have extensive knowledge of digital customer service solutions, vendors, markets, as well as related technologies and capabilities such as conversational AI and knowledge management. The role requires a comprehensive understanding of digital engagement in a customer servi