Service Manager Jobs in 20001

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Service Desk Manager

Randstad Digital

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Alexandria, Virginia, USA

Contract

job summary: The IT Service Manager oversees service and business level agreements, manages the Help Desk's service operation management system, and supervises the IT Help Desk. The incumbent in this job class is responsible for achieving the City's IT customer service levels as defined by ITS service operation standards and the Help Desk's Key Performance Indicators (KPI's) and for providing overall leadership and oversight to the IT Help Desk staff. Contacts are with departmental coworkers an
Posted 7 days ago | Updated 1 hour ago

Enterprise Service Desk Manager

General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can
Posted 6 days ago | Updated 9 hours ago

Deputy Service Desk Manager - Active DOD Secret

Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the service desk's day-to-day operations, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for customer ser
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Posted 9 days ago | Updated 1 day ago

Service Delivery Manager

General Dynamics Information Technology

•

Newington, Virginia, USA

Full-time

Service Delivery Manager Seize your opportunity to make a personal impact as a Service Delivery Manager managing a fast-paced Service Delivery team supporting multiple environments and locations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Delivery Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Delivery Manager joining our team to
Posted 1 day ago | Updated 9 hours ago

Service Delivery Manager

Electronic Consulting Services, Inc (ECS Federal)

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Arlington, Virginia, USA

Contract

ECS is seeking a Service Delivery Manager to work in our Arlington, VA office . Please Note: This position is contingent upon contract award. Job Description: ECS is seeking talented professionals to join our successful and growing team in building the next-generation Continuous Diagnostics and Mitigation (CDM) Cyber data solution. The CDM Program is the Cybersecurity and Infrastructure Security Agency's (CISA) dynamic approach to strengthening the cybersecurity of Federal networks and syste
Posted 60+ days ago | Updated 10 hours ago

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation
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Posted 14 days ago

Service Level Agreement (SLA) Manager

Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 15 days ago

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit
Posted 22 days ago | Updated 10 hours ago

Service Desk Manager

Top Prospect Group

•

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca
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Posted 8 days ago | Updated 8 days ago

Regional Manager, Global Service Provider

World Wide Technology

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Remote

Full-time

Regional Manager Candidates need Global Service Provider experience Why WWT? Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced h
Posted 7 days ago | Updated 10 hours ago

Principal Consultant with a focus on Order Management, EIS (Enterprise Infrastructure Services), and MNS (Managed Network Service)

BizTech Solutions Inc

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Remote

Contract

Principal Consultant with a focus on Order Management, EIS (Enterprise Infrastructure Services), and MNS (Managed Network Service) skills: Principal Consultant Job Description As a Principal Consultant, you will play a pivotal role in providing strategic guidance and expertise to clients in the areas of Order Management, EIS, and MNS. Your responsibilities will span across various domains, ensuring successful project delivery and client satisfaction. Here are the key aspects of this role: Respon