Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Service Delivery Manager for our client in the Retail domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 12+ Months Contract Location: Enon, OH (Hybrid (3 Days to client location) Role:
Immediate need for a talented Service Delivery Manager / Senior Project Manager (Program Management). This is a 12+ Months Contract opportunity with long-term potential and is located in Enon, OH (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-19551 Pay Range: $60 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Note-C
Responsibilities: Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessaryTaking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviewsEnsuring that systems, procedures, and methodologies are in place to support outstanding service deliveryDeveloping a deep understanding of ongoing and new projects to gain insights into the scop
