•On-site in Scottsdale, Arizona, USA
RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Tech in Scottsdale, AZ. Summary: The Service Desk Tech Lead will provide end-user and visitor support in accordance with established operational and procedural measures and document events for reference/tracking and compliance purposes. Service desk hours are 8-5. Duties: * Receive, prioritize, and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) * Escalate complex event