Service delivery Jobs in Phoenix%2C AZ

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Service Delivery Lead

Kforce Technology Staffing

On-site in Scottsdale, Arizona, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Tech in Scottsdale, AZ. Summary: The Service Desk Tech Lead will provide end-user and visitor support in accordance with established operational and procedural measures and document events for reference/tracking and compliance purposes. Service desk hours are 8-5. Duties: * Receive, prioritize, and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) * Escalate complex event

Manager, EDW Service Delivery

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Manager, EDW Service Delivery. This position can be remote, working PST hours, with quarterly travel to Long Beach, CA. Summary: The Manager, Business Intelligence Delivery leads technical resources in the development and maintenance of Business Intelligence products (Enterprise Data Warehouse, Reports, Portal, etc.). Responsibilities: * Manage a BI (Business Intelligence) team by overseeing all aspects of staff production, quality, prior

Oracle Utility Applications Service Delivery Manager

RightStaff Technical Resources

Remote

Full-time

No C2C or Third Parties! Remote Position. WHAT YOU WILL BE DOING Managing and supporting multiple Utility customers with footprint in Oracle (EBS, Cloud, and Utility Applications including WAM and CC&B)Responsible for overall operations of support engagement On-shore point of contact for Customer Manager(s) [key relationship owners of support services engagement]Taking ownership of incidents, troubleshooting application issues and coordinating with other resolution parties. Establishing effecti