Service desk Jobs

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Service Desk Technician

New Resources Consulting, LLC

Hybrid in Louisville, Kentucky, USA

Contract

Title: Service Desk Technician Location: Louisville, Kentucky (Hybrid) Type: Contract-to-Hire Experience: Mid-Level Our direct client is looking to add a passionate Service Desk Technician for their talented and growing team. They are seeking someone to contribute positively to their collaborative team environment, focusing not only on how they best serve their customers and community but also on supporting one another as teammates. Responsibilities: Assisting with technology needs, issues, an

IT Service Desk

Randstad Digital

Remote

Contract

job summary: A Service Desk Contractor provides first-level end-user support and incident diagnosis for Republic Services' applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources. location: SCOTTSDALE, Arizona job type: Contract salary: $18 - 23 per hour

Service Desk & EUC Support Technician

eXcell, a division of CompuCom Systems, Inc.

On-site in Jacksonville, Florida, USA

Contract

At , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal candidate will have experience with Windows, Citrix, Outlook etc. (common desktop software) and able to work occasional weekends (that will be adjusted for weekdays off). This resource will work 8 hour shifts structured between 7a

IT Technician (Service Desk) - 2 Positions!

Dexian DISYS

On-site in Denver, Colorado, USA

Full-time, Contract

Dexian has been engaged to find two (2) IT Technicians for immediate assignments with a city municipality in the Denver region. These positions will be working onsite five days a week at the City's Headquarters location. The IT Technicians provide Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via IT Service Management (ITSM) system. Will perform a variety of computer systems support tasks, supporting of computing hardware, operating

IT Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Green Bay, Wisconsin, USA

Full-time

Description: Ability to work in a fast-paced team environment where requirements are constantly changing. Strong organizational skills with exceptional follow through and attention to detail. Serves as the primary point of contact for IT by responding to telephone calls, email, and personnel requests for technical support. Responsible for reviewing service desk ticket queues, documenting support, diagnostic activities, and escalating issues as required. Promotes cross-team relationships with oth

Regional Service Desk Manager

Robert Half

On-site in Seattle, Washington, USA

Full-time

Description A client of ours at Robert Half is looking for a Regional Service Desk Manager that has experience in a Legal environment or other professional services (Healthcare, Financial, etc.) This position will be responsible for the companies Seattle, Bellevue, Denver, and Anchorage offices and overseeing 5-6 Service Desk Analysts (Tier I & II). This position will be fully on-site for the first 2 months to get acclimated and also assist with a move of their Seattle office, then will transit

Sr. IT Service Desk Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Summary: The IS Customer Support Center (CSC) Specialist Sr. services customers as well as mentors and guides a team of 5 8 IS CSC Support Specialists, providing guidance, mentoring, training, and on call support. The IS Customer Support Specialist Sr. works with management to adhere to ITIL Incident and Problem Management standards, exceed customer service level agreements (SLAs), and to overcome challenges impacting the team s ability to meet those goals. The IS Customer Support Specia

Service Desk Technician

LaSalle Network

On-site in Elk Grove Village, Illinois, USA

Full-time

Our client, a leading provider of comprehensive security solutions, is currently seeking a Service Desk Technician to join their team in the northwestern suburbs of Chicago. This organization is looking to expand its team and needs someone who has worked in the security industry. Service Desk Technician Responsibilities: Conduct site surveys and assessments to determine the security requirements of commercial and residential properties Install, configure and test security systems, including alar

Level 2 Service Desk Technician

LaSalle Network

On-site in Nashville, Tennessee, USA

Full-time

Our client, a technology consulting firm, is currently seeking a Level 2 Service Technician to join their team in Nashville, TN. This organization is looking to expand its team and needs someone who has worked in the security industry. Level 2 Service Technician Responsibilities: Identifying and resolving issues reports by partners via phone and email Timely escalation of issues o Escalation during goal SLA Documentation and time tracking Accurate time tracking Meeting engagement and process dev

Service Desk Analyst

LaSalle Network

On-site in Murfreesboro, Tennessee, USA

Contract

LaSalle Network is partnering with a client of ours, one of the largest credit unions in middle Tennessee and one of the largest credit unions in the United States, who is actively hiring for a Service Desk Analyst. They are looking to grow their service desk team in Murfreesboro, TN. This is a contract to permanent opportunity with a client that provides strong growth opportunities. Service Desk Analyst Responsibilities: Provide first contact support of incoming requests to the service desk via

Service Desk Technician

Cogent Infotech Corp

On-site in New York, New York, USA

Contract

Job Title: Service Desk Technician Location: NYC, NY Contract role- 12 Months ONSITE ROLE The Contractor should be able to demonstrate the following skills Knowledge of networking technologies and how end users interact with themStrong knowledge supporting the Windows operating systemWorking knowledge of IP addressing, DHCP, DNS and other core networking conceptsExperience working with external vendors and maintaining vendor client relationshipsComputing hardware deployment and imagingStrong tro

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Green Bay, Wisconsin, USA

Full-time

We have an exciting opportunity for someone to join our growing team. This is a chance to enhance your skills and gain valuable experience. The role requires the candidate to be on-site for two days a week at a corporate office of their choice, and they must have a consistent schedule. The Service Desk team consists of four members and is responsible for all service desk and 99% of desktop support tasks for the organization. The role requires a higher level of technical ability than a Tier 1 S

Service Desk Technician Tier I

Maximus, Inc.

On-site in Oklahoma City, Oklahoma, USA

Full-time

Description & Requirements As a Service Desk Technician, you are responsible for collection of incident information through customer conversation, and self-service support tools. You will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. A

IT Service Desk Support

ST Global LLC

On-site in Phoenix, Arizona, USA

Full-time

IT Service Desk Support Specialist Level 1/2 6 + months CTH Biltmore area Phoenix, AZ. Salary : $60k/Annum + Benefits Note : Must be local in Phoenix, AZ. Essential Competencies, Duties and ResponsibilitiesCisco desktop phone user assistance and troubleshootingActive Directory user account creation and permissionsAccount creation and user management using Microsoft 365 Admin Center.Outlook for Microsoft 365 trouble shootingWindows 10 troubleshootingMS Teams support Webex SupportZoom SupportJamf

Service Desk Technician Tier 1 (Secret Clearance Required)

Red River Technology LLC

On-site in Chantilly, Virginia, USA

Full-time

We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification a

IT Service Desk Analyst

SAIC

On-site in Norfolk, Virginia, USA

Full-time

Job ID: 2404471 Location: NORFOLK, VA, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Lead Service Desk Technician

TEKsystems c/o Allegis Group

On-site in Lancaster, Pennsylvania, USA

Full-time

Description: This company would like to hire a direct placement as a Lead Service Desk technician resource with primary responsibilities to over see level 1 and level 2 technicians. An Ideal Candidate will have 3-5 years of service desk experience, as well as knowledge of project based lead experience. This role will be working hand in hand with other teams in side the organization to pull reporting and coordinate with IT Manager. This role will report to the Technical Manager. This position wil

Service Desk Consultant - Local to Ohio

eBusiness Solutions, Inc.

Hybrid in Columbus, Ohio, USA

Contract

One of our clients in the government domain is seeking a Service Desk Consultant. Service Desk Consultant Initial One Month On-Site after that it will be Remote. 30 East Broad Street, Columbus, OH Long term Contract Responsibilities: Highly Confidential nature of workProvide updates on OnBase Status by attending various meetings for Case Management System.Learns OnBase Case Management System and guide Executive Director to make high level decisions.Learn and understand OnBase to assist executive

Lead Service Desk Technician

TEKsystems c/o Allegis Group

On-site in Lancaster, Pennsylvania, USA

Full-time

Client looking for a IT team lead with knowledge of project based lead experience. This role will be working hand in hand with other teams in side the organization to pull reporting and coordinate with IT Manager. This role will report to the Technical Manager. This position will be working during normal business hours (8 am to 5 pm Monday through Friday) and will be expected to be in the office. The following is an outline of key responsibilities. Job Functions Oversee the operations of the IT

Service Desk Support Analyst

Venture Talent Consulting

On-site in Easton, Pennsylvania, USA

Full-time

Are you ready to build a rewarding career and a better future? Venture Talent is always on the lookout for motivated, curious, and creative people to join IT and Telecom programs. Overview We are currently seeking a Service Desk Support Analyst that will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients. This is a full-time permanent role supporting our program in Easton, PA. The successful candidate w