Service desk Jobs in Bethesda, MD

1 - 20 of 24 Jobs

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Hybrid in Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Hybrid in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk ManagerJob Title - Service Desk Manager

Synergetic Information Systems, IncCompany Name - Synergetic Information Systems, Inc

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Hybrid in Washington, District of Columbia, USA

Full-time

The Service Desk Manager is responsible for managing the activities of the internal and external Service Desk. The Service Desk is the first responder for virtually all questions involving staff technology/tools. This position applies procedures and policies while responding to the needs of the corporate community, while also looking for opportunities to improve service delivery. Manage service desk team and activities.Monitor performance of service desk personnel.Interface with key stakeholders

Service Desk Program Manager - Active Top Secret requiredJob Title - Service Desk Program Manager - Active Top Secret required

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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On-site in Washington, District of Columbia, USA

Full-time

Seize your opportunity to make a personal impact as a Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Program Manager joining our team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT Provide program support as a Service Desk SupervisorSupervise 45 Service Desk Technicians Tier 1 and 1.

IT Service Desk MidJob Title - IT Service Desk Mid

Apex SystemsCompany Name - Apex Systems

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On-site in Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Enterprise Service Desk ManagerJob Title - Enterprise Service Desk Manager

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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On-site in Falls Church, Virginia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

Tier I Service Desk AnalystJob Title - Tier I Service Desk Analyst

Business Operational ConceptsCompany Name - Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Service Desk Analyst L1Job Title - Service Desk Analyst L1

HMG AmericaCompany Name - HMG America

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On-site in Reston, Virginia, USA

Contract, Third Party

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Service Desk - hybrid (Vienna or Winchester, VA)Job Title - Service Desk - hybrid (Vienna or Winchester, VA)

ALTA IT ServicesCompany Name - ALTA IT Services

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Hybrid in Vienna, Virginia, USA

Contract, Third Party

We are currently seeking a Service Desk Specialist for a long term PART-TIME contracting position located in either Vienna, VA or Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Tuesday-Saturday 7:00 a.m. - 11:00 a.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Service

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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On-site in Catonsville, Maryland, USA

Full-time

Description: Perform application upgrades for premier customers on a scheduled basis Responsible for immediate escalation of issues that occur during an upgrade Responsible for adherence to the upgrade processes and procedures for both Production and Non-Production environments 1-2 years' work experience in industry, client/customer service or technical help desk. Experience working and communicating with external clients required. Ability to work independently yet support team responsibilities.

Service Desk AnalystJob Title - Service Desk Analyst

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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On-site in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid roleJob Title - Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion TechnologiesCompany Name - Zillion Technologies

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Hybrid in Vienna, Virginia, USA

Contract, Third Party

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo

Service Desk Technician Tier 1 (Secret Clearance Required)Job Title - Service Desk Technician Tier 1 (Secret Clearance Required)

Red River Technology LLCCompany Name - Red River Technology LLC

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On-site in Chantilly, Virginia, USA

Full-time

We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification a

Systems Support Engineer II- Service Desk TeamJob Title - Systems Support Engineer II- Service Desk Team

Red River Technology LLCCompany Name - Red River Technology LLC

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On-site in Fairfax, Virginia, USA

Full-time

The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user upt

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Clinical Service Desk RepresentativeJob Title - Clinical Service Desk Representative

IDC TechnologiesCompany Name - IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w

IT Service Desk Tech (Only W2)Job Title - IT Service Desk Tech (Only W2)

Cybotic Systems LLCCompany Name - Cybotic Systems LLC

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Remote

Contract

Title: IT Service Desk Tech Location: Remote Rate: $22/Hr W2 (All Inc.) Client: Guild Mortgage Visa: & GC Skills Microsoft Office 365 (OneDrive, SharePoint, Outlook, Teams, etc.) Outlook for mobile devicesMicrosoft Windows account issuesVPN installations and setupsActive DirectoryAzure portalAS400-IBMi systems (green screen)Mimecast portal within MicrosoftCisco Finesse and Cisco IP CommunicatorHardware issuesPrinter troubleshootingNetworking issuesWeb browser issues (Microsoft Edge, Chrome, In

Service Desk AgentJob Title - Service Desk Agent

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Summary: The Service Desk Agent is responsible for supporting the end user community at hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology. REQUIREMENTS: * High School diploma/G

IT Service Desk Technician - Project Consultant - Remote (US)Job Title - IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR SolutionsCompany Name - INSPYR Solutions

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Remote

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi

Clinical Service DeskJob Title - Clinical Service Desk

McKinsol Consulting IncCompany Name - McKinsol Consulting Inc

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Remote

Contract

Role : Clinical Service Desk Rep.RemoteProject Duration :Long Term Location (with City & State) : Cary, NC Detailed JD * Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests. * Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices. * Document interactions accurately in ticketing tool, escalate complex cases to next level or technical te