Service desk Jobs

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Jr Service Desk Technician

AAC Inc

On-site in Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Service Desk Associate

Korn Ferry

On-site in Miami, Florida, USA

Contract

We have partnered with our client in their search for a Service Desk Associate. This team member will provide high-quality white glove service to ensure that IT systems and equipment issues are resolved in a timely manner to keep our team productive. This associate will work on a variety of user facing technologies, including laptops, iPhones & iPads, enterprise applications, email and endpoint protection. This person will provide both onsite and virtual support to all firm employees of all leve

Service Desk Agent

STAND 8

On-site

Contract

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! Are you a customer-centric problem solver with a passion for technology? Do you thrive in a fast-paced environment where your communication skills and technical expertise come together to deliver exceptional support? If so, we invite you to embark on a rewarding journey as

Service Desk Operator

Tential

On-site in Winchester, Virginia, USA

Contract, Third Party

Service Desk Operator Our fortune 100 credit union client is looking for a Service Desk Operator to join their team on a hybrid schedule in Winchester, VA. Hybrid 2 days/week onsite Mon-Fri 8:30am EST-4:30pm EST The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with sub

Service Desk Agent Trainee

GalaxE.Solutions

On-site in Hartford, Connecticut, USA

Full-time

What You Will DoPosition Overview: GalaxE.Solutions and its Outsource to America (O2A) workforce development program is building the next generation of IT engineers by providing training to non-IT professionals to fill in-demand roles that are currently being outsourced due to the lack of talent in the United States. O2A Trainees join the GalaxE team as full-time employees and undergo rigorous technical and soft-skills training, as well as mentorship led by GalaxE s subject matter experts. Tra

Service Desk - Hybrid 10+ days a month.

Technogen, Inc.

On-site in Washington, District of Columbia, USA

Full-time, Contract

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Role: Service Desk Duration: Full Time Mon-Fri (Winchester or DC M

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues

IT Service Desk Analyst

SAIC

On-site in San Diego, California, USA

Full-time

Job ID: 2405596 Location: SAN DIEGO, CA, US Date Posted: 2024-04-17 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

IT Service Desk Analyst

SAIC

On-site in Norfolk, Virginia, USA

Full-time

Job ID: 2405597 Location: NORFOLK, VA, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

HHS Service Desk Technician

SAIC

On-site in Cookeville, Tennessee, USA

Full-time

Job ID: 2405620 Location: COOKEVILLE, TN, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is hiring a Service Desk Agent to support HHS in Cookeville, TN. What We Do We are the front line of contact for technical issues and questions for the US Department of Health a

Manager, IT Service Desk

Korn Ferry

On-site in Kettering, Ohio, USA

Contract

Title: Manager, IT Service Desk Location: Kettering, OH (Hybrid) Client Industry: Healthcare We have partnered with our client in their search for a highly skilled and motivated IT Service Desk Manager to join the IT Infrastructure team. This pivotal role will be responsible for overseeing the Service Desk and End User Services, managing up to ten direct reports. This role is crucial in ensuring that our technology support services meet and exceed the expectations of our users, with a focus on q

Service Desk Technician

TechWish

Hybrid in Winchester, Virginia, USA

Contract

Role: Service Desk Technician Location: Winchester, VA Hybrid Duration: 9+ Months Long Term Contract Looking for 4+ yrs. candidate with Banking or financial domain experience. Hybrid 10+ days a month Hybrid timings: Mon-Fri 08:00AM -16:30PM EST (OR) Part Time: Tuesday - Saturday 07:00AM - 11:00AM EST Description: Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting.Provide support via web queues, outbound interactions, and emails.Leverage resources to reso

Service Desk Technician

Tech Valley Talent

On-site in Albany, New York, USA

Contract

Tech Valley Talent (TVT) has a Desktop Support (White Glove) opening with a long standing Client we have directly supported for over 10 years. DURATION: 1 year with possible extension LOCATION: Onsite; Albany, NY SCHEDULE: 37.5 hour work week - regular hours M-F - 8-4 or 9-5 Qualifications Knowledge of networking technologies and how end users interact with them. Strong knowledge supporting the Windows operating system. Working knowledge of IP addressing, DHCP, DNS and other core networking

Service Desk Analyst

Bachrach Group, Ltd

Hybrid in Chesterfield, Missouri, USA

Contract

Seeking a Service Desk Analyst for a 6 month extendable assignment at an international bank. This is a hybrid role requiring 2-3 days in the office. Responsibilities: Assist in installing, configuring, and maintaining hardware and software for remote users. Provide PC hardware and software updates/upgrades. Record all client interactions using ticketing system. Manage user accounts in Active Directory. Facilitate remote access for users, including laptop support. Provide A/V support and coordina

Service Desk Engineer

Atmecs Global Inc.

On-site in Burbank, California, USA

Contract

Hi, Position Title: Service Desk Engineer Location: Burbank, CA Duration: 12 Months Should have good experience on Active Directory Should have good experience on office 365 College diploma or university degree in the field of Computer Science or Information Systems and/or 2 years equivalent work experience ITIL 3.0 Foundation certified preferred Previous call center experience preferred Thank you Vamsi Krishna vamsi at atmecs dot com 3350 Scott Blvd Bldg 19, Santa Clara, CA 95054

Sr Service Desk Specialist

Techead

On-site in Newport News, Virginia, USA

Contract

Sr Service Desk Specialist 12+ Month Contract Local Candidate Only Richmond, VA Techead is seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. Our client based in Richmond VA needs an individual who is passionate about customer service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls and

IT Service Desk

TEKsystems c/o Allegis Group

On-site in Ann Arbor, Michigan, USA

Full-time

Description: Help Desk Support Job Description We are currentlyseeking an enthusiastic and energetic IT Support Desk to join our team. The candidate must have a broad knowledge of computer software, hardware and networks. They will aid in resolving a wide range of issues and should be comfortable and confident in basic problem-solving skills. Will be the first level of technical support when our customers reach out for help. As such, it is imperative that the candidate is both technically inclin

Tier I Service Desk Analyst

Business Operational Concepts

On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Service Desk Engineer - UC

Konica Minolta Business Solutions

On-site in Denver, Colorado, USA

Full-time

Overview The Service Desk Engineer - UC (L1) position is a technical position for supporting clients LAN and service platform offerings. This group is focused on resolving issues remotely for our nationwide client base of telecom and unified communications clients. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, or our client portal. Please note, although this is a remote role, you must live within 1 hour of Columbu