Service desk Jobs

1 - 20 of 153 Jobs

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

IT Service Desk Manager - Decatur, GAJob Title - IT Service Desk Manager - Decatur, GA

Pivotal Solutions IncCompany Name - Pivotal Solutions Inc

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Decatur, Georgia, USA

Full-time

IT Service Desk Manager Job Summary: This role oversees and manages all aspects of IT support, including our service desk team members, IT Support, and AV Specialists. In addition to managing support operations, the successful candidate will be responsible for leading IT projects to enhance our systems, and services. To ensure efficient performance of the support team, the creation, management, and monitoring of Key Performance Indicators (KPIs) are a must for this role. Essential Functions: Te

IT Service Desk ManagerJob Title - IT Service Desk Manager

CRHCompany Name - CRH

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Atlanta, Georgia, USA

Full-time

Oldcastle Infrastructure , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we re leading the industry with inno

Service Desk AnalystJob Title - Service Desk Analyst

Michael Page InternationalCompany Name - Michael Page International

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New York, New York, USA

Contract

We seek an IT Service Desk Analyst who is responsible for providing technical support and assistance to internal staff and pension holders, ensuring smooth operations of digital systems and platforms. They troubleshoot issues, offer guidance on pension-related inquiries, and maintain a high standard of customer service to facilitate efficient management. Client Details A sizable Super Fund, aiding its members in attaining optimal financial standing for retirement. Description Provide technical

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearanceJob Title - System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,Company Name - Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

RITS Service Desk AnalystJob Title - RITS Service Desk Analyst

SAICCompany Name - SAIC

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Remote or

Full-time

Job ID: 2405865 Location: REMOTE WORK, TN, US Date Posted: 2024-04-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Service Desk Analyst to support the US Army Corps of Engineers RITS Program. This is a REMOTE opportunity that can be performed anywhere in the US. The Service Desk (ESD

Service Desk 3 in Columbus, OH (Need only Ohio resident)Job Title - Service Desk 3 in Columbus, OH (Need only Ohio resident)

Atash Enterprises, LLCCompany Name - Atash Enterprises, LLC

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Columbus, Ohio, USA

Third Party, Contract

Position ID: 734975 Job Title: Service Desk 3 Location: Columbus, OH Duration: Long term Client: State of Ohio Worksite - Columbus OhioCandidate must be a Ohio resident at time of submissionCandidate will be required report on-site at the Shipley Building for this assignmentInterviews will be conducted in-person at the Shipley Building Position Description:Service Desk 3 position needed to help IT Automate and implement new technology to assist with keeping the desktop environment current and

Air Force Cloud1 Service DeskJob Title - Air Force Cloud1 Service Desk

SAICCompany Name - SAIC

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Hanscom Air Force Base, Massachusetts, USA

Full-time

Job ID: 2405855 Location: HANSCOM AFB, MA, US Date Posted: 2024-04-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a highly motivated Site Support Technical Specialist to join our Cloud One team on a 24/7 support desk. The selected candidate will create and triage Tier 1 an

Level I - Level II Service Desk TechJob Title - Level I - Level II Service Desk Tech

Massive ITCompany Name - Massive IT

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Tampa, Florida, USA

Full-time

Tier I: Job expectations for a Tier I IT Service Desk Technician:Tier 1 Applicant must be at least A+ Certified (or obtain it within first 90 days). 1.5+ years experience with information systems, processes and procedures, and knowledge of current hardware, software wide-area-networks Diagnose hardware failures and software/OS error codesPerform data recovery and hard drive / SSD cloningVirus removal and OS recovery (Windows, MacOS)Wired and wireless networking, printing & scanning troubleshoot

Deputy Service Desk Manager - Active DoD SecretJob Title - Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.Company Name - Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Hartland, Wisconsin, USA

Full-time

Description: We are hiring for the position of Service Desk Analyst in Hartland, WI. The main responsibilities of this position include providing technical support and guidance to resolve users' computer hardware and software issues, evaluating and prioritizing incoming requests for assistance from users, and installing or assisting with the installation of new hardware, software, and peripheral equipment. The Service Desk Analyst will also coordinate service or replacement of defective products

Service Desk TechnicianJob Title - Service Desk Technician

APN Consulting IncCompany Name - APN Consulting Inc

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Atlanta, Georgia, USA

Contract

APN Consulting has an immediate need for a direct client requirement:Title : Service Delivery Technician Contract: 9+ months/ CTH Location: Alpharetta/Atlanta GA (5-Days Onsite) Job Statement: Provides support to end users by assisting with the installation and operation of their workstations, business applications, and related equipment.Job Duties: Provides technical support to end users. [80%] Assists in the installation, training, maintenance, troubleshooting and repair of desktop technolog

Service Desk supportJob Title - Service Desk support

Agile Global Solutions, IncCompany Name - Agile Global Solutions, Inc

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Grand Rapids, Michigan, USA

Contract

Must have an A+, MCSA, or HDI Service Desk Certificationor equivalent experience. Alternative certification of the organization s servicedesk through the Service Desk Institute is also acceptable for alternativeresponses. These positions currently have a focus of Service Desk support, viaphone and remote desktop support. Preference would be given to candidateswith government experience. These positions are required to be onsite in Ottawa County.

IT Service Desk AnalystJob Title - IT Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Pittsburgh, Pennsylvania, USA

Full-time

Description: Our client is seeking a Service Desk Analyst to support their facility in Pittsburgh, PA. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of our clients end user facing technology. Employees in this role create and manage access to networks, systems, and applicat

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Pittsburgh, Pennsylvania, USA

Full-time

Description: Our customer is seeking a Service Desk Analyst to support their facility in Pittsburgh, PA. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of our customers end user facing technology. Employees in this role create and manage access to networks, systems, and appl

Service Desk AssociateJob Title - Service Desk Associate

Korn FerryCompany Name - Korn Ferry

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San Francisco, California, USA

Contract

We have partnered with our client in their search for a Service Desk Associate. This team member will provide high-quality white glove service to ensure that IT systems and equipment issues are resolved in a timely manner to keep our team productive. This associate will work on a variety of user facing technologies, including laptops, iPhones & iPads, enterprise applications, email and endpoint protection. This person will provide both onsite and virtual support to all firm employees of all leve

Service Desk AnalystJob Title - Service Desk Analyst

StefaniniCompany Name - Stefanini

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Salt Lake City, Utah, USA

Contract

Stefanini Group is hiring!Stefanini is looking for Service Desk Analyst in Salt Lake City, UT. (Onsite Role)For quick Apply, please reach out to Preeti Prabhakar- call: / email: to W2 Candidates only! This role requires ~1 weekend a month availability. WEEKLY Schedules Monday to Friday6:00AM to 2:30PM9:30AM to 6:00PM WEEKEND Schedules Monday/Tuesday and Saturday/Sunday 4 days at 10 hours per day:6:00AM to 4:30PM8:30AM to 7:00PM This role requires 100% onsite availability. 5 days in the offic

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Lansing, Michigan, USA

Full-time

Detailed Job Description TEKsystems is searching for an experienced IT Support Specialist. This role will allow someone to grow with in the IT industry by gaining experience working with a wide range of technologies. We are actively looking to find someone who is excited to be a part of is a growing company Position Responsibilities The specialist role provides a point of contact for technical assistance and support within our client's organization Responsible for analyzing, troubleshooting, an

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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San Diego, California, USA

Full-time

Description: This client is an American-based company and a member of the S&P 500 Index. The company is a supplier of aggregates and heavy building materials, with operations spanning 26 states, Canada and the Caribbean. In particular, this client supplies the resources for roads, sidewalks and foundations. Over the past 5-10 years they have grown faster in terms of Stock than Brand Giants like Nike and Facebook. Just 7 years ago one stock price for this company was valued at $65 a share where a

Service Desk EngineerJob Title - Service Desk Engineer

Atmecs Global Inc.Company Name - Atmecs Global Inc.

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Burbank, California, USA

Contract

Hi, Position Title: Service Desk Engineer Location: Burbank, CA Duration: 12 Months Should have good experience on Active Directory Should have good experience on office 365 College diploma or university degree in the field of Computer Science or Information Systems and/or 2 years equivalent work experience ITIL 3.0 Foundation certified preferred Previous call center experience preferred Thank you Vamsi Krishna vamsi at atmecs dot com 3350 Scott Blvd Bldg 19, Santa Clara, CA 95054