Service desk Jobs in Fort Meade, MD

1 - 20 of 26 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Annapolis, Maryland, USA

Full-time

Description: The Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of workstations and other endpoints, enabling end users to focus on business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user support requests, as well as tier 1-3 functions. Problem resolution may involve logistical support, the use of diagnostic and tracking tools, as well as require that the individual supp

Linux Service Desk AdministratorJob Title - Linux Service Desk Administrator

BAE SystemsCompany Name - BAE Systems

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Annapolis Junction, Maryland, USA

Full-time

Job Description Your new career is waiting here! BAE Systems, a global defense, aerospace and security company employing more than 88,200 people worldwide, with wide-ranging products and services covering air, land and naval forces, as well as advanced electronics, security, information technology, and support services. BAE Systems, Inc. is a top-ten prime contractor to the U.S. Department of Defense, well positioned to support customers in what is the world's largest defense market is HIRING N

Service Desk AgentJob Title - Service Desk Agent

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk TrainerJob Title - Service Desk Trainer

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Service Desk Team LeadJob Title - Service Desk Team Lead

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Jr Service Desk TechnicianJob Title - Jr Service Desk Technician

AAC IncCompany Name - AAC Inc

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Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Deputy Service Desk Manager - Active DoD SecretJob Title - Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.Company Name - Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

Service Desk Deputy Program Manager - Active Top Secret requiredJob Title - Service Desk Deputy Program Manager - Active Top Secret required

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Deputy Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team to bring professionalism and initiative to a fas

Service Desk Technician (Level 2)Job Title - Service Desk Technician (Level 2)

TECH TamminaCompany Name - TECH Tammina

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Annapolis, Maryland, USA

Contract

This position involves providing technical support and service to the client community and stakeholders, primarily related to desktop and laptop hardware, software, peripherals, network connectivity, and meeting room technology. The role also includes responsibilities such as incident resolution, service request fulfillment, platform administration, and proactive maintenance of personal computing devices and meeting room equipment. Project Type: The project involves providing technical support

Cyber Incident Response Analyst - Service Desk / Active Top SecretJob Title - Cyber Incident Response Analyst - Service Desk / Active Top Secret

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

IT Service Desk MidJob Title - IT Service Desk Mid

Apex SystemsCompany Name - Apex Systems

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Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearanceJob Title - Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Enterprise Service Desk ManagerJob Title - Enterprise Service Desk Manager

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Falls Church, Virginia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

Service Desk AnalystJob Title - Service Desk Analyst

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Clinical Service Desk RepresentativeJob Title - Clinical Service Desk Representative

IDC TechnologiesCompany Name - IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w